Ralphs Pharmacy in Santa Monica, CA is a helpful and friendly place that offers a range of health services and products. The pharmacy staff, including pharmacists and assistants, are known for their professionalism and kindness. They provide services beyond just filling prescriptions, such as offering advice on health topics, performing clinical services, and administering vaccines like the Tdap, shingles, measles, and flu shots. Many customers appreciate the convenience of online tools to request prescription transfers and refills, making it easy to manage medications on their schedule. The store itself is well-stocked with sale items, baked goods, and bread, often at lower prices. Customers have praised the store manager and staff for their fairness, willingness to help, and positive attitude. The pharmacy frequently uses programs like SingleCare, which helps customers save money on prescriptions, especially when insurance costs are high. However, some concerns have been mentioned, such as the elevators being old and often out of service, and a lack of staff in the deli during certain hours. Customers have also noted the need for the store to keep exits clean and free of items, as required by law. Overall, Ralphs Pharmacy is valued for its helpful pharmacy services, good customer service, and convenient shopping experience, despite some issues with store maintenance.
Excellent customer service. I’ve been going for months and this review is long overdue.
The management and her team really do a fine job being as helpful as they can.
Thank you!!
August 2023
Never have a less than excellent service from techs, and the pharmacist is quickly there for consultation
August 2023
June Se is the best store manager around and Nelly too! he genuinely told her employees love working for them, and they are not only fair, but always willing to make it right. This will always be my store. I am so grateful to live close by and be able to shop here.
