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March 2024 by Stephen Abronson
I went to three different auto sound places to try to fix my Outback's B&O radio & screen. It had "delaminated" and a known issue among this particular head unit. The Subaru dealer wanted over $1400 to replace, if they could get a replacement. The other more known repair shops in Santa Monica also wanted to charge a lot with no guarantee of success. I went by the reviews of Yelp and Google and took it to Precision. They may not have the most "business like storefront", but everyone raves about them and now I know why. They took the time to locate the parts I needed rather than replace the unit. There were some hiccups along the way but every time I had a minor glitch they saw to it to fix it quickly. Very thankful to Sam and his crew for fixing what is effectively a factory defect and should have been recalled by Subaru. Fair and honest came up in the review summaries and I will certainly attest to that.
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June 2023 by Migdia Chinea
It’s far, but they’re good! I have a temperamental Teak CD player that needs repair — it’s the music my dogs (who sleep with me) like and I love my dogs and want them to be happy and relaxed — so there you have it —
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June 2023 by Brian Parker
Sam and his team did a great job on my classic mustang. They connected my factory radio to a new amp and speaker set- up. Great communication. Did not proceed when they came to a wiring situation that needed to be addressed, (which is going to be common in classics), until I gave them the go ahead. Gave me all the schematics of the wiring completed. Pics of corrections they made. Before. Afters. A list of any other information they discovered during the process. ie… blown fuses, bad connections, points of interest. Great prices. Highly recommended. Top notch service!!Thank you again guys!
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May 2023 by Alexis Worthley
Helped me with my car alarm issue quickly and for a fair price. Really appreciative of their service.
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December 2022 by Scott Horton
Sam and company did a fantastic job getting my classic car up and running with premiere sound and a new alarm. Highly recommended!
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August 2022 by Albert O.
I've been chasing down a weird bug in my '96 Volvo wagon that would cause my power locks to constantly lock and unlock--months of googling and going to a couple of Volvo specialists to no avail--I didn't even want to drive the car , the problem was so annoying. Finally, I was referred to Sam and his crew at Precision by a trusted mechanic but to be honest, I thought "how/why would a place called 'Precision Sound' be able to fix this problem?" so I sat on the idea for half a day. Fortuitously, later that day I was in the neighborhood and so popped in to see what they thought of the problem.They looked at the car for a couple of minutes, asked a couple of questions, went and looked at some schematics, and were able to replicate the issue at will, which gave me some confidence that they (in the course of about 15 minutes) were able to narrow down the problem. Lo and behold, they were able to fix it by the next day--I would have paid twice what they charged, I was so happy to get the issue fixed but what they charged was very reasonable. I'll be coming back to have some upgrades installed. Thanks again!
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July 2022 by Ori B.
Beware beware beware!Scammers over here.They will try to get the most money out of you!Unprofessional and lack of knowledge.
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June 2022 by john loza
i showed up to have my rear speakers replaced. and instead the guy tells me that my front speakers are blown. something completely irrelevant. and they ended up cutting off my front speakers because they were supposedly 'blown'. they sounded just fine to me. be careful coming here. they will try to upsale u. my 2007 experience
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February 2022 by Gmzee La
Sam has a team of hifi repair gurus... some of the best retailers bring their gear to Sam for repairs... They've repaired my car audio as well as installed incredible sounding systems for me... fair rates and great work! Been going there for nearly 30 years!
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September 2021 by Blake Levin
It doesn’t get much better than Sam and JR. These guys are prompt, direct, and good at what they do. In addition to being an expert fisherman, with deep knowledge of the lakes and streams of the Eastern Sierras, Sam is also an expert at repairing my classic Dual record player and newer Denon receiver. He is fair and helpful, I would recommend Precision to anyone.
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September 2021 by Craig B
Good company been dealing with them and referring them for repairs and car stereo installations for years.
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September 2021 by Eric
Great job and super nice customer service
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September 2021 by Darvish K.
A little pricey for about, but more than worth it! I got a Dash cam installed - it looks better than the one they had on offer from the dealership. They managed to hide all wiring and I'm extremely impressed tbh since it's not the easiest car to work on (German brand- electronics are a nightmare). Will be coming back for sure.
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August 2021 by Blake L.
It doesn't get much better than Sam and JR. These guys are prompt, direct and good at what they do. In addition to being an expert fisherman, Sam is an expert at repairing my classic Dual Record player and newer Denon receiver. He is fair and helpful, I'd recommend Precision to anyone.
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August 2021 by Daniel Reyman
These guys do great work. They happily repaired the stereo that I didn't even purchase for them for a very inexpensive price. It motivated me to use them again which was also a great experience. Do you recommend