Pep Boys on Pico Blvd provides auto service and tire repairs. Customers report that the front desk staff is knowledgeable, pleasant, and helpful, often keeping them informed throughout the process. Work is frequently completed quicker than the estimated time, with repairs done quickly and ahead of schedule. The staff is described as fantastic, kind, and thorough, with great customer service that can make customers feel like family. While waits can sometimes occur, the service is often considered worth it, leaving cars running like new. Many customers express high satisfaction, stating they will return and recommend the shop.
Great customer service and care to my vehicle. Had an 11am appointment for an oil change. Was told it would be an hour and a half. Exactly that. All good.
February 2026
Phenomenal - what a great bunch of guys - they saved me from a flat around closing time and I am so grateful for them!!!
February 2026
I came in for a battery replacement which turned into a new batter and alternator. The shop was very well run by Trish - who managed triage for in-person and on the phone consumers. Great communication throughout - I was so appreciative of the quick turnaround on my car. Thank you.
