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August 2024 by Elisa Levine
I can’t recommend these guys enough. I had a hell of an afternoon and got a flat tire on the 405. Called this shop from the tow truck and they were super friendly and fit me right in. My car was ready in under an hour. The price was fair and they didn’t try to up-sell.
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August 2024 by Golnaz Ramezanzadeh
I had an incredibly disappointing experience at Pacific Coast Tire & Service in Santa Monica. I came in expecting to purchase new tires, but what I got were clearly used tires passed off as new. Despite the staff's assurances, it was obvious that these tires were not new. They had significant wear and tear, and their performance has been subpar from the start.
Not only did they deceive me about the condition of the tires, but they also charged me full price for what should have been new tires. This kind of dishonesty is unacceptable, and I feel completely ripped off. The lack of integrity and customer service here is astounding.
I would strongly advise anyone considering this shop to look elsewhere. It's not worth the risk of being taken advantage of by their misleading practices. Save yourself the hassle and find a more reputable place to take care of your tire needs.
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July 2024 by Steven Weiss
Can't express my appreciation of these guys strongly enough. Our car's air conditioner failed on a scorching trip from Arizona. Mike and his guys were compassionate, competent, fast and totally fair to a couple of random out-of-towners. Bravo, guys! And thank you.
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June 2024 by Yesenia Cabrera
Mike is the man! I can always count on him to take care of my car with his amazing team of experienced technicians.
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May 2024 by Venetia Ginakakis
Ive been coming here awhile, I just so appreciate that they don’t try to create fake urgency around certain car issues that can wait to get fixed. If it’s actually urgent they’ll let you know. Trevor was really patient and explained a lot of stuff about my car to me, including giving me an honest time line on when I should try to get things repaired by and helped me out with my car. The other mechanic was nice too and explained why my car was making noises. Every time I come here, no matter who helps me (last time I think it was Mike) I learn a lot about my car and I really appreciate that. The dealership wanted 200 dollars just for a diagnostic, which these guys did for free and educated me on the issue. I never feel like I’m getting swindled. I highly recommend this place.
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May 2024 by Kim P
I love this place. They’re always reasonable for their prices and they never seem like they’re scamming you. No creeps. Just solid good people.
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April 2024 by Joseph Ashenofsky
These guys are the best in town. Always honest. Constantly solid work or fair prices.
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April 2024 by Rie Lee
Came here today for a tire change (I got a flat tire). Service was quick and efficient. They were honest and transparent with pricing. The prices are fair. I was in and out in less than 30 minutes. I will be coming here for any tire service needs. Highly recommend.
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April 2024 by Nicolas
Fantastic experience. This place really has a 'small town' vibe to it. I had a flat tire and they got it taken care of for me quickly and for a great price! Much cheaper than other places in the area. The employees are very friendly and they genuinely want to help you. One of the guys even took the time to check my oil level because he noticed my car made a funny sound when it started. If I'm ever having car troubles when I'm in the area in the future, I'll definitely be bringing my car here.
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April 2024 by E W
Consistently courteous, quick work, and fair priced. Refreshing to have a trustworthy mechanic to bring my car to.
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March 2024 by Ian Troost
Quick, convenient, transparent and fair prices. They were very kind and worked to get my car into the shop in a bind, and I was in and out within 30 minutes. Not to mention they were all very kind.
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February 2024 by Terry Wheatley
These guys are honest, fair and competent. I highly recommend them.
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February 2024 by Emily Huang
Legitimately the only shop in LA that I trust with my car. Service is great, good people & good value for the price. Very trustworthy with price which is why it’s always busy
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January 2024 by Darren
Off the bat the person I dealt with at the front desk was rude. Giving me an “idk we’ll see” answer on if they’d be able to remove a nail out of my large truck tire. Then when the did the work they jacked up my brand new truck from a part of the car that isn’t a jacking point. I don’t think it did damage but it could have. Finally, the after a few days of driving the truck the tire started slowly losing air. They were supposed to patch the tire and now it’s losing air again. Unless you don’t care about your car, I don’t recommend this shop.
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January 2024 by Lauren Goerz
They were so friendly, fast, and kind! I came in today with a screw in my Jeep tire. They took a look, found out it was a tiny one that caused no damage, topped up my tire pressure and send me on my way without any charge. I am so thankful! Definitely recommend.
