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August 2024 by spencer scanlon
Anna and her team were amazing. Excellent customer service, got the estimate for the car ready to go the same day. This is the only place I will go! Hands down best in Los Angeles County!
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March 2024 by dominik marrone
They were good and honest people.With great prices.
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February 2024 by Joan W.
For starters, this dump has an "F" rating with the Better Business Bureau and it certainly deserves it. My Lexus service advisor recommended this place for a simple detailing job to maintain my beautiful UX - and what a mistake that turned out to be. I picked up the car and drove off, but quickly realized that it smelled like someone barfed in it and then tried to cover it up with cheap perfume. Next, I turned a corner into the sun and a diamond effect on the windshield nearly blinded me and almost caused me to have an accident (so they waxed the windows too!!). They didn't even vacuum the trunk, the steering wheel was sticky and disgusting and I still can't get it cleaned up right. Also, they didn't even attempt to buff out the minor scratch on the passenger side rear bumper. OMG, what else could go wrong!! If you need a detail - go somewhere else, or just get a car wash before you even think of taking your car to this disgusting, slimy and squalid dump that goes by the name of OLYMPIC COACHCRAFT.
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December 2023 by Jon M.
TOTAL SCAM ARTISTS. DO NOT GIVE BUSINESS TO THESE UNETHICAL FRAUDSTERS. SEE OTHER REVIEWS. My 16 year old son was involved in an accident and an unauthorized tow truck (All City) showed up. They claimed that they were called by Lexus, but that was a lie. They took my car to "the only place open that takes cars at night", Olympic Coachcraft. If you decide not to let Olympic Coachcraft fix your car (and you shouldn't!), they hold it ransom until you pay them $1,800 in cash to release your car + other fees, as other reviewers have identified. I will be reporting them to the California Bureau of Automotive Repair, but please do not work with them. They should be ashamed of doing this kind of unethical business, preying on people after they've been in an accident and are shaken up. If they only way they can get business is by getting rogue tow trucks to funnel them business then they should close their doors and find another job. Clearly their work alone would not keep them in business, so they have to find ways to prey on honest people. Please do not work with them - ever.
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November 2023 by August
Able to get us in quickly and did a great job
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November 2023 by Angie Markoja
Never been too this location before was recommended by someone. Wow, professional! They looked at my car gave me an estimate and told me how long it would take . They talked me through the whole process . I got my car back and was so pleased with thr work they had done . My car looks brand new. Thank you Olympic coach craft ! You are truly a gem! If you want people who don’t scam you and jack up the price getting your car fixed , treat you with dignity and respect you won’t go wrong here, they truly are amazing !! Love this place !!! Please go here if you have damage to your car , they will be honest with you !!!Service: Body & Trim
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September 2023 by Cindy M.
My car turned out amazingly from Olympic Coachcraft after the back end was smashed by a trucking company coming cross country. Anna helped me with my insurance claim and they went above and beyond on the body work. My car looked brand new when it came back.
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September 2023 by Mona M.
I had a bad experience there with them, the cost was too much and it didn't make sense with the accident that I had. The customer service was super bad, I by myself have to follow up on my car's process.NOBODY called me and when I asked them why you didn't call me, they told lie and said we called you, you didn't pick up your phone! I NEVER EVER OFFER THIS PLACE AT ALL!
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September 2023 by Kristin Summers
My car looks better than when it went in to the shop, the overall detailing and accuracy is unmatched!
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July 2023 by H E.
This is my second review for this company as it's well-deserved! Unfortunately, some bonehead hit my car while parked in a garage, resulting in extensive damage to the paint, passenger rear wheel well and bumper. I was sick about the damage as the paint is custom color, multi-stage metallic which appears as different hues/colors based on the light. To say it's next to impossible to match is an understatement. I immediately took it to Olympic Coachcraft as their service and body/paint work is the BEST in Los Angeles. As soon as I pulled up I was greeted by Anna who went out of her way to reassure me that they could bring it back to original. Throughout the process, Vivica, Selene, and Bob stayed in contact with me, updating me on the progress. After less than a week, I picked up my vehicle, all detailed like the first day I brought it home from the dealer. I feel incredibly fortunate I met Anna and the team at Olympic Coachcraft as they run a transparent, high quality, high value shop that ensures the client is 100% happy.
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June 2023 by Jackson S.
My car was rear ended and I took my Mercedes here and they did a wonderful job. Very nice and easy going to work with would 100% recommend
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May 2023 by Gary F
Have taken my cars here 3 or 4 times prior - work was fine as usual, but communication was off this time.Service: Body & Trim
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May 2023 by Tim ..
My car was in an accident and was towed to Olympic Coachcraft by a driver who flashed AAA signage and claimed to be a AAA driver. Olympic Coachcraft then tried to get me to pay around $1,800 for a list of ridiculous and expensive things, like "sanitize interior at drop off" for $85, "prescan vehicle" for $234, "forklift" for $200, and many more. AAA wound up paying them something but I don't know what. The place took advantage of us, and that they would do business with that tow truck driver! That should tell you all you need to know.
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November 2022 by Rebecca Cohen
Excellent work quality service
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November 2022 by Mike V
Customer care tops
