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February 2024 by Carmella Rose
I’ve taken multiple pieces there and it seems like they come back not even washed. Smells how it did when I took them in. This place is lazy and I’m almost positive isn’t doing their job and washing them. I feel bad writing this but had to warn others. Don’t waste your money. Classy cleaners is next door, they’re better.
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October 2023 by Sara D.
I had been going there for years, without looking closely at the charges. When I began to pay attention, I found overcharges for things not part of my order-pillow shams which are more expensive than pillow cases, charges for credit cards instead of cash which they do not disclose before hand, charges for dry cleaning which was clearly not done, but the person there insisted it was when the item was still dirty, shoddy repairs and alterations, and iron scorch marks on sheets- I really want to support neighborhood businesses but I would never go there again.
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September 2023 by Valeria Escobar
Very good service, they have all kinds of arrangements, excellent service and no parking problems. 10 professional service
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July 2023 by Matin Sarfaraz
My fav laundry service in Cali! That’s a whole state right there.
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November 2022 by Danielle D.
I've been taking my dry cleaning here for about a year. Staff is always quick and friendly. The turn-around time for the cleaning is reasonable, and my clothes always smell fresh and are wrinkle free when I receive them. For me they've cleaned pure leather, silk, and denim with no issues.
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November 2022 by Sam Zoll
I asked for a same day wash and fold and for 16lbs I was charged $57. When I asked how this is possible for non-dry cleaning, the attendant responded it’s 3x the price for same day. I asked why wasn’t I made aware of this when I asked for same-day service and the attendant responded “you didn’t ask”… shady business tactics, will not be using them again.
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August 2022 by Monia M.
Best dry cleaning ever. Im extremely satisfied with their service. All the staff always have a warm, welcoming, and positive attitude towards the customers. They are very polite and respectful. I have been going there for years and I definitely recommend it to everyone!!!
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August 2022 by Amy N.
We love our cleaners! We've been using Metropolitan Cleaners for years. We love Benny and his team. Our clothes are always perfect when we pick them up. They're timely and thorough. Alterations have also been perfect. We can't recommend them highly enough! - Amy and Alan
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July 2022 by Linda Benaddi
Really happy with the service. Took about 5 items. Researched before a couple of other options and their pricing was cheaper then most of the ones I found. Also got 35% of the first time through a Yelp promotion. Clothes are clean so work is well done. Plus customer service is excellent so will keep coming back
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May 2022 by Kerri K.
I went in recently to pick up my laundry. I was early but took a chance it might be ready. Benny told me it was being folded and almost ready. I told him I would wait in my car for a few and come back. I was sitting in my car, checking my phone when Benny knocked on my window. He brought my clean laundry out to me with the credit card machine. He placed to bag in my car, I swiped my card and was on my way! Service and a smile! Thanks Benny!
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February 2022 by Kelly K.
Unfortunately they destroyed my favorite hat. I brought it here to be cleaned and it came back disfigured. The brim which was flat became completely ridged with large lines in it. I brought it back, they tried again- it looks a little better but still ruined. It was an expensive hat that I loved so I was bummed about this. I also took a shirt here to be cleaned and to have a button repaired. I finally went to wear it and they never bothered to repair the button, but charged for it. I wouldn't return here and don't recommend bringing hats here. I wish they would have been honest upfront that it wasn't their forte instead of ruining the hat. Oh well. It is only a material possession but I still wanted to communicate this.
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January 2022 by Kyle P.
Super friendly staff. Reasonable prices and help direct you in the whole launder v dry clean world which frankly most of us don't fully understand.
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January 2022 by Gene G.
I'm a fan of family owned business and have been using Metropolitan Cleaners for years. Even during the pandemic I made sure to keep bringing my business to them. Recently I brought a leather jacket to be cleaned. When I got it back, it was ruined. They offered to try to fix it and when I returned again, they confirmed it was ruined. They showed me some fuzzy pictures to show me it was ruined when I dropped it off (not the case, it was not ruined). Best part of the story, they told me that they took pictures in advance because they knew it would get ruined in the cleaning process and wanted me to see. So I asked if they knew the cleaning would ruin it, why didn't they tell me and not clean it. They said that was a good idea and should have done it. So they offered to refund the cost of what I paid to clean it (via store credits). Anyway, they are good overall but beware of leather cleaning and false promises.
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November 2021 by N C
Friendly. Quick. Good service. But US$17 for a bag of wash and fold laundry!? Seems very expensive to me. Was a small load too, my guess would be 5lb
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October 2021 by William H.
Absolutely amazing, family run business which always delivers incredible service from impeccable tailoring, dry cleaning and fluff and fold. Owner Benny, and his beautiful family always impress with consistently impeccable service. Thanks for being an incredible tradition in our community.
