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November 2023 by Marcie M.
If you need a mattress, go see Derek the manager of this store. He was super knowledgeable, stayed within our price range and kept showing us options and choices. He knows all about mattresses and beds. He didn't try to sell us something we didn't need or want. I was surprised to learn that their salespeople go through hundreds of hours of training to learn all about mattresses before they can help a customer. It's rare these days that a company puts their people through that type of training. But it was evident in our experience with Derek. A great store, not overwhelming, and they really explain all their products and how mattresses are made.
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September 2023 by Zoe Stone
Thank you so much Keith for getting us situated with a new mattress! Keith was so friendly, knowledgeable and kind. We walked in looking for a mattress to ship to our new home in Hawaii (there’s a mattress firm there too) and are so excited that it’ll arrive by the time we move in. We will definitely buy from Mattress Firm again when we’re ready to furnish our guest bedroom.
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September 2023 by Fernando Santos
Derek was wonderful in helping me find an affordable and comfortable mattress. My coupon code wasn’t working and he still made it work. Would definitely recommend!
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August 2023 by Kari M
Derek was very helpful from the moment we walked in. We told him what we wanted and he showed us some beds explaining details and differences. What we loved was that he didn’t try to upsell us a product that was amazing but out of desired price range. If in need of another bed, we will for sure go back.
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August 2023 by Rebecca Adler
Great assistance today!I do not live in the area but Derek the store manager was able to work with me on purchase for my daughter there. He was knowledgeable and kind. Much appreciated!
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August 2023 by Laura Traister
Derek at Mattress Firm was terrific! Took the appropriate amount of time to help me find the mattress I needed and wasn’t pushy or tried to oversell me! The store is super clean and it was a very pleasurable experience!
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August 2023 by Kasi McMurray
This was a serious and important purchase for me. As soon as I walked into the Mattress Firm showroom I was welcomed and began looking and testing the wide variety of mattresses. Lukaas, is a specialist, he answered all my questions and gave me all the information I needed to make an informed decision. I spent a lot of time going back and forth, there was guidance but no pressure. I made the right decision walking into the store. I love my new purchases. Thank you to Lukaas, and Mattress Firm!!
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August 2023 by Marielle Zuccarelli
Best experience I ever had buying a mattress. Derek is so knowledgeable and gave us an outstanding presentation of the mattresses available and allowing us to make an immediate decision. Thank you
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August 2023 by Alexandra Arnold
Derek and Lukaas were really very understanding and helpful, especially understanding and listening to the many medical needs which is why we came here. Please know how important this customer satisfaction meant to us. I felt like both Derek and Lukaas went above and beyond to help us. It really made us happy too. I would highly recommend that people visit this location. Thank you so much.
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August 2023 by Brooke Moreno
I had quite literally the best experience buying a mattress from this store. I came in needing a mattress day of and the wonderful staff was able to help me. I was able to try different mattresses, decide which one I liked, and was given advice based on the type of sleeper I am. Would definitely reccomend this store!
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August 2023 by Rosa Garza
Loved this place! The staff was super friendly and helpful! Always made sure I wasn't settling for my mattress and they knew what I was looking for based on my feedback. 10/10 would recommend to everyone!
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July 2023 by haRa Beck
Derek in the Santa Monica store was very helpful and accommodating! I have mobility issues, and he was very attentive to my needs. The mattress was delivered on time and adjusted to my needs as well! All told, a great experience! ☀️☀️‼️
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July 2023 by Skyler Brown
Had a great experience! Derek was incredibly helpful. I was able to buy a mattress and set up a later deliver date in a different city.
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July 2023 by Bailey Leal
Derek was very helpful and provided us with a lot of information. He was very patient and went through all of our options, talked through what we wanted, and explained the delivery process. I would definitely buy another mattress here!
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July 2023 by MAYA GUTIERREZ
Derek was amazing and super helpful with helping us find the perfect mattress. His knowledge and experience made me feel comfortable knowing I was going to get the best nights sleep. Location was very nice and clean.
