Im Lexus owner for many years and know several Lexus locations. However Im using only Santa Monica locations although I have closer to my home location. Reason is very simple - great prompt service, very friendly people willing to go extra mile to satisfy customer.
March 2024
I brought my Lexus to this place for a Warranty concern this morning. I had a bad experience at first but the service manager Sam Mull and the Service Writer Sam Elmatarawy turned around my disappointment and made the process a flawless success. They go above and beyond for their customers. Definitely recommend this location.
December 2023
Great customer service , they do take care of you and your car.
Servicing Lexus' since 1989 with factory-trained technicians, Lexus Santa Monica strives to maintain the best level of performance, safety, reliability, and resale value for your vehicle. Should you ever choose to trade in your Lexus, we have staff onsite that can value your trade and provide payment options on a new vehicle. You will always be greeted by our friendly technicians, offered complimentary coffee, tea and snacks in our guest lounge and kids are always welcome in our play area. Give us a call today.
