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September 2024 by Jonathan Sanders
Had to spend $800 in February to treat warts on my heels. Looked into it and warts from HPV takes about 2-3 months from time of infection to become symptomatic. I was there on December 1st. I don’t beach, I don’t use public pools, don’t share shoes with anyone but I sure shared some nasty HPV ridden skating boots with the whole city that day at this skating rink. Consider not doing the same just to pretend you are in a winter wonderland here in a disease ridden desert.
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January 2024 by Azadeh A
Tonight , the lady security at the exit gate was rude. I entered with our little puppy to check on my daughter . To find her and help her change to her shoes . This woman security by the exit gate berated me shouted at us and told me to get out. I was like chill out lady . We are cancelling Netflix membership. Enough with rudeness and lack of common sense. This small puppy not going to eat you. Let me find my daughter.
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January 2024 by Bob Elson
I grew up skating, am able to avoid most beginners falling in my path, and I (we) had a very good time at the rink. However, someone needs to instruct the skating employees on the ice that dudes weaving in and out of traffic at top speed are a danger to others, and negatively affect the overall experience. I never saw any type of "speed" enforcement, which is much needed. There are enough falls and collisions without skating newbies (including kids,) worrying about being slammed-into.
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January 2024 by Jason H
It's great to have ice skating in Southern California, and even better so close to the beach. Super organized experience with reservations that include time and rental skates. The reservations keep the crowd lower than open skating however they still overbook so can get a bit crowded. Also, the ice melts and puddles of water form on hotter days. Nevertheless, this is a great place for kids and adults alike.
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January 2024 by Katherine Konner
This was my daughter's 2nd time to skate at "Ice" in downtown Santa Monica. She had a great time during her 1st visit, so we returned this yr. Nearby parking is convenient w/a small fee. It's a small quaint rink (loved their mini zamboni). Was nice to see a crowd. Daughter had a greater time this yr. The security was VERY supportive of her & her skating skills (they're amazing & noticed how they love to skate). Within 1 hr, approx 15 people surrounded/introduced themselves to my daughter. She tried to help who she could, was so happy to give advice/free skating lessons, & spread the love of skating. The people & staff were kind & cordial. My daughter made new friends & they now keep in touch via social media. They asked when she'll be around in hopes to skate w/her again. She was honored & humbled by this. People can forget addresses, locations, & names, but they never forget how they "felt" at a particular time & location...and that's why we returned to "Ice." We hope this seasonal event continues to be a success.
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January 2024 by Michelle Saltos
Way to monetize and capitalize. The rink is so much smaller, set up for no in and out, or break area, and broken into 1 hour sessions for $20 + fees. You don’t even get the whole hour because you need time to get the skates on, then they do “last call” 20 minutes before the 1 hour session. Really disappointing to see families not being able to afford this outing. Way to go capitalism.
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January 2024 by Mrs. Momma TC
I want to start off by saying it was my first time there and more than likely my last.Although I love the idea of having accessibility to an ice skating rink in the middle of Santa Monica, where it never snows, there were a few things that had me second guessing if I wanted to go again.Number one, it wasn't as clean as I've seen other ice rinks. There was garbage or dirt on and off the rink.2. A lot of people not just myself were complaining about the new changes, because apparently it was under new management. Meaning the cost went up and you were limited to an hour only by reservation only.3. Penguins. For those who do not know how to ice skate, they are based on a height limit and with a cost of 6 dollars. Not really concerned about the $ but disappointed that my kid, taller than your average 9yr old. Couldn't use one.4. Apparently they only clean the ice rink as needed. And so you had dirt AND puddles of water all over the ice rink.
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December 2023 by Josie Vanwagenen
Horrible. My friend is a short person i would say 4'9 but she is 13. she couldn't skate and i wanted to rent her one of the penguin skate helpers. There was multiple other people who were younger (about 11 or 10) but were even taller than her had penguin helpers. they refused to give us one saying you had to be under 4 feet tall but the other kids were obviously over 4 feet. they were extremely rude and dismissive and refused to rent one to us. it would be one thing if they were polite and refused to everyone. but they just refused to use it guessing because of our age. They were blatantly rude and just said "stop you can't have one." at first without a proper explanation why.
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December 2023 by L B
This used to be a local delight. It was plenty expensive at $20 for a tiny rink, but local teens adored it, and lots of people visited multiple times each year. It was always fun. However, since Netflix took the reins this year the price went up to $24 FOR ONE HOUR(?!) and online booking is required. They added a service charge to buy the tickets, despite offering no other method for purchase. There were always local concessions, but they were replaced by firepits for hipsters priced like it's bottle service at a club. ($100+) Smores kits are $40 Basically there is a lot of brazenly displayed greed on the part of the vendor which I'm disappointed to see. On the plus side, According to my kiddo the increased pricing has improved the quality of the ice and rentals. Overall, as the paying adult the current incarnation is a bummer. After years of going, I can no longer recommend.
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December 2023 by Susan Major
Gets busy quick, we got there about 15 minutes early (I believe they close for 30 minutes every hour to run the Zamboni) since we were some of the first people on the ice it was great, but as the hour went on it got pretty busy. This was at 2:30 on a Saturday. It was great skating on real ice, much better than other places that offer a fake ice. Food and drinks are available, as well as socks and lockers for purchase if you need!
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December 2023 by Jennifer Kim
Tried giving the benefit of the doubt despite mixed reviews but the recent critics are right. Don’t go unless you expect to be nickeled and dimed by the hour for everything. Our group accidentally bought extra tickets AT THE ENTRANCE and we were told that we couldn’t get a refund. This was real time with the attendant next to us. Really wish the greedy new management would let us skate in peace, instead of being stressed about how much time we have left. Is no one there a parent? Takes 20 minutes alone to put skates on a kid. Holiday magic replaced by Netflix posters.
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December 2023 by Kenia Melendez
???♀️
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December 2023 by Rick Mione
One hour limit? Time reservations? It used to be a great place to bring your kids to hang out and meet up whenever you get there. New system kind of misses the point of a public ice rink.
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December 2023 by jorge Escobar Chavez
It felt very ghetto there was people smoking in the ring while skating management team notice and did not do anything about it there are children around! I will not be coming back ever again very disappointed! It used to be an amazing family event now turned into money hungry Corporation under new management the manager or owner start it too rush and kick out everyone so the next skaters could come in it's like bro we need to take our skates off put on our shoes no respect! Very unprofessional!
The restrooms are filthy and disgusting!
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December 2023 by Kay Jay (케이제이)
Very quaint skate rink for the holidays. Friendly staff.
