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March 2024 by Amber G.
So happy I came to this location. I've gone to the Culver City location multiple times. It seems that staff always has a problem and is unhelpful and always right. My interaction with with Ramar was so amazing!! I will literally come to this DMV for every interaction I need. Thank you
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February 2024 by Ann C.
WOOOWZAAA! Today, I've had the best experience at the DMV .... EVER! (Said no one ever?) ... Me, I said it! I didn't know u can go on the DMV website, log in, and then "get in line" per the website. They give you a number then and there..! I was at work, and left 15 mins later after the initial start. I was literally at the DMV for 30 mins, the whole process was a breeze and each teller I had was fast and efficient, and lovely... ! I was applying for the REAL ID, I should just add that I had sent in all my docs online 2 weeks prior and was having a hard time getting an appointment for it... where some appointments were like 2 weeks away. No one has time for that haha, I don't cus my ID is about to expire in a couple days xD! Anyway I got in, I got out, I got on with my life :} !! THANK YOU!!
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February 2024 by Sara D.
It seems like shooting fish in a barrel to say going to the DMV is as fun as a root canal. Usually, the Santa Monica location, while not great, is a least serviceable. I have a leg injury, so was able to park in a disabled spot, near the door. When I was leaving (without being able to do what I needed there) it was 4:57 pm. A security guard stopped me saying that entrance/exit was closed and I would have to walk around to the other way out and walk even further to my car parked on the other side of the building, because it was 5:00 and they were closed. I told her that I could barely walk and it was not 5 pm for another 3 minutes. She said "That's the rules" and we went back and forth, until I finally asked her "Don't you have any compassion", She replied, "You walked fine from over there". After I asked her in frustration, "Do you speak English" (because she did not seem to listen to what I was telling her) I asked for a supervisor (so now I'm a Karen). A woman whom I had spoken with earlier eventually came over and, since obviously, it was now 5:10 and security required the farther exit, said she would walk with me to the door. I thanked her, but no that wouldn't help, and so I made what seemed like a trek (anyone with leg/knee injuries will know what that is) to my car alone. Another lovely experience with a government agency (a tip: try not to ever go to the Social Security Administration office, or the L.A. County Assessor-only two more of the soul-sucking bureaucracies in the government pantheon).
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February 2024 by Zarmine Meguerian
Miserable employeesNasty manager ! All they do say No !They have no common sense !
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February 2024 by Ryan Strom
I have to give credit where it’s due. I was dreading coming here to get a new license after moving, but it was fast and efficient. I had an appointment but was in and out in 20 mins. Even without an appointment it didn’t seem like a long wait on a Wednesday morning. The people who helped me were friendly and efficient. One of the better DMV experiences I’ve had.
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February 2024 by Yolanda Lawson
Happy, respectful people, help , didn't wait long for my driving test Edgar was outstanding examiner .This dmv is courtesy.
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February 2024 by Katty Geng
I’ve never experienced a service as bad as Santa Monica DMV! Would never come back again
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February 2024 by Jian Zhang
Everyone always mentions their bad experiences at the DMV. Well, my experience at this DMV was different. I had an appointment which saved a lot of time especially when the front desk was very efficient. The staff who assisted with my late registration was very kind and informative.
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January 2024 by Jason P.
This DMV is a hidden gem. Fast friendly I had no appointment and still was seen within 30 minutes start to finish renewed my drivers license took a new picture.
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January 2024 by Lana Light
Today, the line went usually quickly for me. I am happy.
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January 2024 by Tajairi Neuson
Took my driver's Test here. It was an overall pleasant experience.
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January 2024 by Rashaan P.
The best DMV in California. The staff & security guards here are very nice and friendly and very supportive on September 11, 2023 I had took my permit test and the employees in the testing center had wished me good luck, than after I had finished they graded my test and I end up passing. When my Behind-The-Wheel test came on November 13, 2023 I had a very nice instructor his name was either Edgar or Edgor and he was very cool and had good patience and I end up passing my driving test. Plus you can get a lot of things done here very fast you will be in & out in seconds. Since I took my Behind-The-Wheel Test 2 months after I had got my permit, I didn't have to wait 6 months and do Drivers Ed like how High School student do since I'm 18 and over.
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January 2024 by OLEKSII Boiko
Can’t proceed registration because they have accuse after 5pm the system shot down. Terrible. Welcome to US
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January 2024 by H N
Wow I've never been to such a well functioning DMV, first time going to one that wasn't totally infuriating
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January 2024 by Angela Marcantonio
It's a DMV so you have to go about it the right way you can go without an appointment you can stand in line all day sometimes and still not get seen. The best way to go to any department of motor vehicles in Southern California is to make an appointment first. Otherwise you will be standing in line for a very long time and you may get nothing done.
