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February 2024 by Ryan S
Giving this place 5 stars only because I saw it in the movie “The Net”.
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January 2024 by Whitney G.
LOVE Cox Paints. I've worked with them for years and nobody better! Real pro's.
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December 2023 by Laura Scattergood
Really surprised by how lame the customer service was, as I remember Cox Paint being a great place. I was literally the only customer there and the woman in the paint sample area could barely drum up a "hello", answered two of my questions begrudgingly and retreated to the front cash wrap to sit on the counter top and scroll on her phone...never to look back up and see if I found what I was looking for.The cashier, though marginally nice, couldn't for the life of him answer my questions about trade pricing. After making my purchases, I walked away feeling like I'd just walked into someone's house uninvited. I drove all the way to Santa Monica for literally the bare minimum in effort from Cox's employees. Next time I'll just go to Farrow and Ball directly, where they're happy to help.
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August 2023 by Zina Markevicius
Smart staff here can match any paint or stain color-- it's incredible!! Our wood fence was graffitied and the staff here found a way to match the stain, so we covered the graffiti and didn't have to paint it. What a relief! They also have great suggestions for exterior and interior paint colors. You can have an idea of what you want, you don't have to figure it out yourself, they will find the paint you're dreaming of. Actual human beings who know their stuff! Long live Cox Paint!
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July 2023 by Eddie V.
Went in here to buy paint. I asked them for a stick to stir the paint and they said they don't have those. What paint store doesn't supply those? Plus the employees are very cold and rude like they hate working there. Will not return.
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May 2023 by S M.
I've been going to this paint store for several years. I'd say they're not the friendliest staff but they're very knowledgable. I'm giving 5 stars because the woman at the wallpaper desk never steers me wrong and gives great design/color advice.
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May 2023 by John Adams
Excellent service and very knowledgeable. Especially love the General Finishes
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May 2023 by Gordon G.
My wife and I just finished a remodel on our house and I cannot thank Cox paints enough! We initially had a hard time finding Farrow & Ball paint, little did we know it was right down the block from our house. Not only did they have what we wanted, they were able to provide us with some pretty cool ideas we hadn't thought about ourselves. Thanks Cox Paints.
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April 2023 by BHALLA JAGDISH
It's OK to buying paint faster, in and out.But paint cost double the price of home depot.I buying because my customer want it.
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April 2023 by Paul O.
I gave now been at this place 3 times over 6 months. each time I'm telling myself I'm going to write a review as well as that was the last time I'm going there. The workplace culture most be horrible there, no one is friendly, no one smiles but beyond that they're very rude and talk to you in a demeaning way if you're just a homeowner. One time I had order 5 samples. I come home and the guy had given me two identical samples and forgotten the one color sample. They wanted me to pay for correcting their problem. Today I came in to have a color match done. I couldn't tell if it's a semi gloss or high gloss. He asked me which one I wanted. I asked him what he thought. His answer was "I dont care, it's your door, I'll make it whatever you tell me to" I asked again "since you're the expert whats your opinion?" again he he said "I don't care I'll make it whatever you want". Such attitude no one seems happy in this place.
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April 2023 by Neen F.
Rude, and impatient customer service reps working here. I do not recommend this business for anyone who has lot of questions about paint types, brands, etc
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January 2023 by Kathleen Trinh
Many paint samples are completely wrong:I got around 15 paint samples from them to test out colors for our house and around 30% were not accurate to the paper samples at all. Big waste of time and money going there because I had to go to another store to get all new samples and boards to paint on which was extremely frustrating and a big waste of time & money. This is the fifth store. I’ve needed to get samples out in the only one who I had issues with. Very surprising that so many colors were completely wrong including Benjamin Moore colors which didn’t make sense.I called to give them a heads up and the guy in charge this morning just denied that they ever have issues even though I had multiple colors that were completely wrong and I got them corrected at the next store I had to go to after to fix all their wrong samples. I recommended they check their machines, but he didn’t seem to think , they needed you, so I would just beware of getting samples there because it’s likely going to be a waste of time and you’ll have to go to another store after anyways.
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January 2023 by Ashley L.
Many paint samples are completely wrong: I got around 15 paint samples from them to test out colors for our house and around 30% were not accurate to the paper samples at all. Big waste of time and money going there because I had to go to another store to get all new samples and boards to paint on which was extremely frustrating and a big waste of time & money. This is the fifth store. I've needed to get samples out in the only one who I had issues with. Very surprising that so many colors were completely wrong including Benjamin Moore colors which didn't make sense. I called to give them a heads up and the guy in charge this morning just denied that they ever have issues even though I had multiple colors that were completely wrong and I got them corrected at the next store I had to go to after to fix all their wrong samples. I recommended they check their machines, but he didn't seem to think , they needed you, so I would just beware of getting samples there because it's likely going to be a waste of time and you'll have to go to another store after anyways.
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September 2022 by BEVERLEE GIBSON
I inquired about a certain paint I've learned about, called, chalk paint..They told me that's what you use for a chalkboard in school. They didn't want me in that store. Used to get things to paint, they used to be nice.
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August 2022 by M H.
Great place to find fantastic paints and they are so knowledgeable. The helped me select the right white paint for my trim, walls, and stucco. They have all the supplies and they are super nice and helpful.
