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March 2024 by Eric R.
Brief version: I am very pleased with the repair work on my leather boots, the cost, and the customer service I experienced both at drop-off and pickup. I'll be more than happy to return in the future and to recommend the same to anyone who asks. More: If you are in need of shoe repair - whether it be a minor problem or something much more involved, as was the case with my boots - I definitely suggest visiting Buster's and experiencing the quality of work and care for yourself. I thought I had finally nearly wrecked the soles of my boots last weekend, after many, many years - and it's so easy to give up on a pair of shoes or boots and just purchase a new pair. Being able to find a great cobbler, though, who can give them a frank assessment can make all the difference in the world. I have posted an "after" picture with my review - unfortunately, I didn't think to take a "before" pic so you could see what shape they were in when I brought them in. Buster's is located in Santa Monica and, like other cobblers, many other services are available well beyond shoe repair. If you are elsewhere in the Los Angeles area I even think it's not too far of a drive if you are seeking an experienced, exceptional cobbler.
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March 2024 by Jennifer M.
Robert at Busters Shoe Repair is a craftsman who takes care with his work and delivers top quality service. He has saved a pair of boots and a leather backpack which are not replaceable and made them both like new (after A LOT of wear and tear). He is honest, careful, and does great work. I'm so happy to have found Robert and Busters!
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February 2024 by Tiffany D.
I wouldn't trust my bags and shoes with anyone else! Robert is the best in the biz. Just had a designer purse detailed and it came out looking brand new. Friendly, fairly priced and fast at responding! Thank you for everything :)
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February 2024 by Eric Pelnik
was slightly late but solid job
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February 2024 by Lauren C.
First time going to Buster's was a great experience. I had a pair of very fancy platform sneakers that fell apart after ONE wear. Robert showed me that the problem was due to a fundamental design flaw in this particular pair. He admitted it would be a challenging fix and wasn't sure if he could make it work, but within 2 days my shoes were BETTER than new. 11/10, definitively recommend. I'll be back. ** Heads up: CASH ONLY and remember to hang on to your service ticket!
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January 2024 by Chuck Mulligan
I brought my favorite leather shoes to Buster's for repair and they did an outstanding job for a fair price. I was impressed by their craftsmanship, skill, and professionalism. I will be returning to them for all future shoe repair needs.
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December 2023 by Karen F.
A good shoe repair person is worth their weight in gold. Robert restored my favorite Vince Camuto pumps to their original glory, by tinting new leather insteps, repairing soles and replacing heels. My cherished knee high Kate Spade suede boots got an overhaul and I love them. My Stuart Weizmann all weather shoe boots are ready for stepping out in rain again. What can I say? Buster's Shoe Repair saved all these from being needlessly tossed out. Money well spent.
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November 2023 by BG S.
I've been coming here for years and they always do an awesome job!! Very clear in their assessment also of any leather damage. Super nice guy works there; I think Robert is his name. Thanks!
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November 2023 by Max L.
Wouldn't bring my shoes or leather anywhere else. Great service, good prices, and quick response.
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October 2023 by Bryn Edwards
This place is amazing! Robert is so kind and fixed my shoes in 24 hours and they look brand new. I've tried various shoe repair places across the west side and Buster's is by far the best. Could not recommend them more!
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October 2023 by Avalon L.
The absolute best in town! Robert is amazing! We weren't sure if we were going to be able to revive these vintage 90's boots, but alas -- thankfully we were wrong! The inside of these shoes were entirely reworked to perfection. I highly recommend this place -- I can always count on them for 10/10 service!
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October 2023 by Nicole D.
Robert did an amazing job fixing my Valentino's that have been worn for 7+ years... and they look good as new!! Will definitely be bringing the rest of my shoes highly recommend!!
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September 2023 by Kara B.
love Buster's shoe repair! had a great experience with Robert, he was able to fix 3 pairs of shoes super quickly and with great quality. a great experience, highly recommend!
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September 2023 by Helene I.
I had a shoe emergency and Busters Shoe Repair to the rescue! I was leaving for a work trip and realized one of my boots was broken. They fixed it in less than 24 hours and the quality was amazing!! I'll be brining another pair next week!
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September 2023 by Deirdre Norris
Great service. Got exactly what I needed at a fair price. My shoes were unwearable but now they are perfect.
