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November 2023 by Jay S.
In lieu of continuously, letting out or buying new clothes I was forcefully. instructed by my spouse to join a gym offering personal training. This was in 2008 and it changed my life. In addition to the obvious, dropping the weight and feeling better thanks to Tom Williams, the facility and atmosphere created a welcome environment making you want to return again and again. Moving to Orange County ended my tenure at Burn but an LA based assignment has me back for a month or two. Especially nice to share with my daughter who felt the same.
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September 2023 by Arseniy Oksenoyt
Nice place for the price and location. Fresh air inside, that is really cool!Sadly no syncing with Apple Fitness :(
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September 2023 by Julie C.
I'm mid aged, mid fit and not training for a triathlon. I love that I can slide on in, use a few machines for a half hour and leave without any fanfare. If you want trainers and high impact, they are available. But sometimes you just want to keep flexible and in ok shape. The vibe is very relaxed and the sliding wall of glass doors keeps the air fresh and clean.
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June 2023 by Yamit Florentin
My husband and I dropped in today to check out the place. We are in the market for a new gym membership after being members at Equinox. Burn Fitness gave us a complimentary workout.There is one floor and a roof. The gym is wellequipped, but all the weight machines are very close to each other. Also, the devices are pretty old and rusty. As you can see from my photos, some of the equipment was even ripped. The locker rooms can be cleaner too. They need to validate parking as well. You will likely find this gym run-down if you come from Equinox Club.The bottom line, this is a basic, no-frills gym. Their monthly membership is only $95, so you get what you pay for.
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May 2023 by Patrick Mathieson
This place is really solid. Location is great, rooftop access is awesome, clientele and staff are nice. The equipment isn’t especially new but who cares. If you want something better than 24hr/LAFitness but don’t want to pay for Equinox, this is your spot.
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May 2023 by Tim Johnson
Never crowded, well-equipped and conveniently located gym on the Promenade. Friendly staff. Only knock against this place is shorter hours on the weekend.
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April 2023 by C. A.
I signed up with them in December. I have yet to hear from someone to give me the tour of the facility.Decent equipment, however some of the machines are not working and fixing them doesn’t seem to be a priority.Bathroom/ shower area desperately needs cleaning and monitoring for supplies.I like the location, but after just a few months I cancelled my membership, this place it’s just too run down and not managed well.
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February 2023 by Gabriela Klaser
I loved the gym, always clean, good equipment, not crowded and the location is good
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January 2023 by Mike M.
$35 day pass. Very old equipment. We worked out on a rainy day so the rooftop wasn't an option.
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December 2022 by Albert Lee
This is a small, crowded gym located inside the Promenade. I found the equipment to be lacking for anyone that is a routine lifter. The equipment are all very rusty, outdated and limited (there are three squat racks total, 2 bench press racks). The men's locker room, showers and sauna are also stained and dirty. Finally, the owner of Burn Fitness, Dr. Tom Williams (PsyD) based on my personal observation and experiences is discriminatory against Asians. I observed him patronizing his front desk Asian male worker on occasion. I was also subjected to racist and/or discriminatory behavior from the gym owner. I have asked for an immediate refund and cancellation of my gym membership - which will likely not happen in several months time based on other reviews? Terrible gym for younger clientele!
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September 2022 by Sophie K.
I'm so sad because I've been a member at Burn for a few years now and have always loved it. Now I'm trying to cancel my membership and they will not respond. They've charged me 3x when they said they froze my membership and since I requested it to be cancelled. They won't pick up phones or respond back to emails. I've had to work with my bank to dispute the charges and block them from using my card. It turns me off as someone who stuck with them through Covid to go through this much effort to cancel my account when I don't live in the same state anymore.
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September 2022 by A Google User
The trainers keep the classes interesting and engaging. The trainers are experts, genuine, professionals, and kind. I am much stronger and have more energy than before.
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August 2022 by Jason Moran
I used Burn while on vacation in Los Angeles in August, 2022. It’s located centrally in Santa Monica near all the shopping and is a very spacious, well equipped gym with free weights and cardio. The best part of the experience was the service of Alejandra at the front desk who was extremely nice and welcoming and was happy to answer any questions I had about the facilities. Because of that, I will certainly be returning and I would encourage anyone vacationing in the area to do the same.
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August 2022 by William Brown
All time favorite fitness class by far! BFT provides an amazing full body workout accompanied by highly skilled trainers in a great, organized group setting.
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April 2022 by Katie S.
Nice facility and front desk. However, the once pleasant experience I associated with the Burn Fitness has been spoilt by slow and frustrating staff interactions. It is April 5, and since February 21 I have been inquiring about a partial refund for remaining unspent sessions due to unprofessionalism of my trainer. The manager was nice, she apologized, and she selected a time to call me, but for said call she did a no-show. March 8, we connected over phone, and she said Burn Fitness will process my refund, and Kejo will process it. It still has not happened. After three follow-ups, on March 22 I was forwarded to Kejo over email. I followed up twice but she has not yet sent a reply. It is difficult to swallow the unresponsive-ness of staff over my hundreds spent on a bad training experience, all the while watching $85 get taken from my account every month just as easily as the last. Apology means nothing with no improvement in professionalism from Burn Fitness staff all around. I appreciate action. Kejo, please assist.
