Broadway Auto Body is known for its exceptional customer service and high-quality repairs. Customers appreciate the helpfulness and responsiveness of the staff, particularly in communication about costs and repair progress. The team makes the process quick and easy, often completing work ahead of schedule and even offering complimentary car washes. Many reviewers noted that their vehicles looked brand new after repairs, regardless of age. The professionalism of the staff, including the service advisors, is frequently highlighted, with customers feeling well-informed and satisfied throughout their experience. Overall, Broadway Auto Body is highly recommended for anyone in need of auto body repairs and exceptional service.
Jocelyn was so helpful every step of the way since the minute I walked in for a quote. She was incredibly responsive over the phone and via email, was transparent about potential costs, and was friendly throughout all of it. I would point any of my friends or colleagues in her direction if ever in need.
August 2025
Very good repair shop. They did a great job and returned the car in a timely manner!
August 2025
Caliber Collision Santa Monica crushed it — Jocelyn was awesome to work with! Made the process super easy and painless
