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December 2023 by tricia m.
When you want to add some edginess to your style this is the place. I especially love their purses for me and their logo design tops for my son.
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October 2023 by Nikita Semeniuk
One of the best Allsaints store I’ve ever been. Great atmosphere and staff
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October 2023 by Juan Sebastián P.
Nice Store, really like it. But the customer service is not really nice, we went there and we had a good customer service from the girls but there was this very rude tall blonde skinny guy, with his attitude, followed us around the store acting like he was tired of us. I mean we are customers, we have to feel well treated in the store. I'm sure AllSaints owner cares about the customers.
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July 2023 by Mary Ann F.
What a epic shopping experience we had in this store! I've always been a HUGE fan of this brand and recently shopped at the AllSaints in Soho/Londontown.That store was beyond decorated with sewing machines 100's of them lining the stairway to heaven :) Kelly helped us at the Santa Monica location, she was aabsolute dream waiting on the two of us. The price points are a bit high at this place but totally worth it in my opinion. The jewelry was a long time favorite in thepast and I wasn't at all surprised that the clothing and shoes were out of this world amazing. When we first walked in a sweet gal named Natalie greeted me and showed me to the jewelry counter. I just had to have the bangles that were marked $168. I had to have them. I was so delighted that when Kelly rang me up it was only $104. Yay! Nice surprise. That's when my daughter found me because she had to hit another storeand she instinctively knew where I would go...My daughter Kiley headed straight away to the shoes and boots section and Oh My the selections were amazing to say the least.She literally had to but 2 pair. She did need a upgrade from the ones she was wearing for work. She has a job in tech that now she has to go in to the office 3 days a week...The new normal having to into the office now. Kiley purchased the loafers and the white boots (on sale) and I got the white boots after I got home! No room in the suitcase...Kelly deserves a major shout out because she was adorable and very helpful to us. I called a week later to ask her to let me know when/ if these killer black boots go on sale. She was a major delight to the shopping experience! There also was a lovely guy helping us as well but I forgot his name :( We were lucky that the store wasn't that busy at the time we were there. It was a Saturday and it was the mall in Santa Monica. Also for all you on-line shoppers my daughter and I both purchased the size 9. We've never been a 9 before butKelly said she had to go up a size as well. There are not half sizes available. Can't wait to go back to this location! I'd you go to London you MUST go to the Soho shop! 10 stars
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June 2023 by Bryan A.
Best customer service shout out Jordan the store manager! Showed me different options in every color way! Made me feel welcomed! Will be coming back again
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June 2023 by Edwin N.
As soon as I walked in, I got the best customer service greetings by the store manager Jordan. He was very helpful and answered all my questions and concerns with the clothing. I am very pleased. I will be coming back to Jordan for all on my future purchases.
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June 2023 by Tim Rog
Great friendly helpful staff with great attire to choose from.
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March 2023 by Lois W.
I didn't have the best experience here, and the inventory isn't overwhelming. The girl, that helped me had a lil attitude .I bought a basic top that my husband asked the girl to get from the back as the only one they had out was touched several times by people. She got it, I tried it on, took it to the register and paid for it . To my surprise before I put it on to go out a few hours later , I put it on only to see they switched my shirt out with a Nordstrom return shirt that had two holes in the front , and a return Nordstroms tag on the back of the product tag. I called them and they would happily returned it but I had to come right then an hour before the store closed . I went and they had a NEW shirt available for me when I rushed in. I later emailed the company and told them about my experience and they sent me a $30 gift card and apologized. Honestly, I won't be shopping there again. My husband and I went in there in jogging suits just regularly dressed, cause we were going out later that evening and didn't get the best service. But, when we returned in our high end designer clothes for date night they were OVERWHELMING nice. GTFOH with that. Play with somebody else. Ain't nobody really checkn for All Saints anyway. Snoody employees at that location. No thanks. I don't do poor customer service.
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February 2023 by Minnie Rogers
Just an awesome place & polite staff.
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August 2022 by Millie L.
I was looking for a beautiful leather jacket to gift my fiancé for his groom's gift from me. I took him with me to find the appropriate size and Jordan W. helped us and was extremely friendly and super helpful. The rest of the staff there was lovely too, but his expertise really stood out to us. He was instrumental in finding the correct size and without his guidance would have probably gotten a size up that ultimately would have been too large. The jacket fits like a glove and looks like it was made for him. He gets compliments anytime he wears it. The jacket is an investment piece that I know will only get better with age. Such a great experience shopping here and having Jordan as our guide.
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October 2021 by Nate L.
I wanted to buy a solid leather jacket and heard good things about AllSaints. When I walked in I was immediately greeted by Kei and told him what I was looking for. He was very helpful and extremely knowledgeable, helped me try on several jackets and checked the back room for different sizes. I rarely experience service to that degree these days and can't say enough about how easy Kei made purchasing a new jacket. The jacket feels great on me, has some good weight to it and overall feels like a proper leather. Oh and looks great too! Really happy I choose AllSaints and that they take the time to hire quality people like Kei!
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October 2021 by Kory Kappel
Good sale selection. Jordan was an incredibly helpful associate.
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September 2021 by Puneh A.
Nowadays it's quite rare to have exceptional customer service; let alone DECENT customer service. Often times I walk into stores to feel like I'm already being greeted by a robot but it's an actual human. Yes it can be that bad HOWEVER this store has a huge exception - Kei was by far beyond incredible. Greeted with kindly, with actual warmth. Was willing to hear what I said and be patient enough to help me find whatever it is I was looking for. We went through over a dozen different styles of their leather jackets. No joke and Kei did not once get annoyed, fed up or change his attitude in any way. This is the type of individual that needs to be the forefront of every single business and that's how it will be majorly successful. Highly recommend coming to this AllSaints store (regardless of the drive and/or parking) because Kei alone makes it worth it. Best experience ever! Thank you so much. I'll be doing all my AllSaints shopping with him onward.
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August 2021 by Crystal G.
I get so jealous how easy it is to be a guy sometimes! I mean if you find a good pair jeans a T-shirt and nice pair of shoes you're good. Whats really is an important piece for man is to have a good jacket. Like your signature staple leather jacket. It's a great investment some thing you should really look into and this is where you're going to buy it! I love just feeling the jackets in the store. They feel soft and comfortable. Worth the money you're going to spend! Every time I see a guy that's really good looking I always ask what kind of jacket is that oh it's all saints of course
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May 2021 by Philip M.
Yo so check this.. I didn't buy jackshit but this gorgeous employee named "Rem" almost got me! She was real convincing and charming. We'll be back 100%
