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August 2024 by Dina Connor Owens
Miyara was fantastic! She helped he find some fabulous shoes on sale for my husband. She was extremely friendly and very knowledgeable!
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July 2024 by Eliana Kandel
Came in here for fun and ended up trying on 5 pairs of shoes. I was helped by Eddie who was awesome - gave me time to browse but was then attentive and quick despite being the only person on the floor helping customers. Thank you Eddie for your excellent customer service!
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May 2024 by Andy Ross
We came in to buy some last minute Prom shoes to the Third Street Promenade store in Santa Monica. We had great help at first from Ammbur and then from Destiny. Both were everything you would hope for when looking for guidance whilst shopping. Very happy with fun demeanors also. We got the shoes and all the help we needed. Thank you!
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May 2024 by Bryan Bartley
Great service and awesome shoe selection
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April 2024 by Cade Heyde
Great service. Super helpful
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April 2024 by taylor conticchio
Destiny was amazing and so helpful. She was quick to get me sizes and she knew so much about style and helped me chose my new shoes I love!!!
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April 2024 by Maureen Cain
Excellent service, not pushy and very, very helpful!
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March 2024 by Philly Montes
Lovely and helpful people.
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December 2023 by Vitali Vitalii
This employee should be fired!On 12/10 we came to this store to return online order. After 30 min the only employee serving customers told my wife that she needs some barcode to return and send her away. After wasting time searching thru website we realized employee just needs to enter order #. Trying second time and employee was still unable to complete return and didn't suggest anything, stared at us with apologizing eyes. I asked for a manager to help with return but manager from her words was on a brake. At 7pm, when store is set to close! After some waiting I stepped into back room to inquire when the manager would be able to help to know if it's worth waiting. Without letting me to say a single word, the manager, from her words, (on the photo) started yelling at me aggressively demanding to go away threatening to call security. Being frustrated with such rude behavior I took a photo of her and then she immedately stood up, confronted and grabbed my phone with force. Then she was trying to access it to delete photo. I repeatedly asked her to return my phone. She didn’t and continued to demand to delete photo and threatening that nobody would complete my return. (There were 3 employees in the store now, and nobody would do a thing). Every single word that i would say she interrupted with yelling. I didn't want to escalate conflict any further and said that i'm leaving and will call police for theft. Eventually she returned my phone and kicked out me and my wife away.I've never expected to experience anything like this before thruout my life. This person should not work in customer service!
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December 2022 by Carol
I ordered a pair of shoes on 11/14 as they didn’t have my size in the store. I had them shipped to my home and was told I would receive them in 3-4 days. The shipping status originally said 11/17 then 11/18. Two days later it changed to 11/23. I called the store, the sales lady said “we did our job, just wait until tomorrow to see if they arrive “. They still haven’t shipped out as of today. Moral to the story. Don’t order online if you need the items within a few days. Really disappointing as this is one of my favorite shoe stores…
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August 2022 by Julieta Spada
Excellent attention. They bring you 20 thousand pairs of shoes until you find what you need with the best will.
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August 2022 by Dan “SoyBoyDan”
Just got the shoes a few weeks ago and there falling apart :/ I barely used them and there were about $100 bucks , I wouldn't recommend this place to anyone. they also don't have many options for men
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May 2022 by moe life
They were attentive
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January 2022 by Dan benavidez (DammitDaniel)
Just got the shoes a few weeks ago and there falling apart :/ I barely used them and there were about $100 bucks , I wouldn't recommend this place to anyone. they also don't have many options for men
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December 2021 by Olivia S.
Does not honor price tags! I tried to purchase something for the price listed on the tag and was informed I had to pay more. Very unprofessional.
