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February 2024 by Jerry Bunin
My wife and I were very pleased with how hard Damian Munoz worked to complete our upgrade to new phones. He carefully and fully explained our options and was very pleasant as we all worked our way past several hurdles that dealt with connecting my hearing aids with my new cell phone. The phone is working fine. And I am happy to praise Damian for getting me to this point.
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February 2024 by Christian Magat
Angel Reyes & Eddie Diaz were both nice & eager to help. Angel was the one who helped me get a discount on my bill and ordered my iPhone since I had an offer on my account to swap my phone with Verizon. It was his rest day when I decided to drop by and pickup the phone and have been willingly helped by Eddie to set everything up. I couldn’t be more grateful to both of them.Short story: Before I started with Verizon couple years ago, I went out shopping to the other competitor. I was in the lobby for 30 minutes waiting to get help. I ended up frustrated and left that store, considering it was my lunch break. When I got off of work at 5pm, I went up straight to Verizon and got what I needed!Elite carrier company requires elite and pleasant customer service!Network service —Check!Billing queries— Check!Discounts and Perks— Check!Customer service— Big Check!10 out of 5! ?Kudos to everyone!Everyone needs a raise!
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February 2024 by Christian M.
Angel Reyes & Eddie Diaz were both nice & eager to help. Angel was the one who helped me get a discount on my bill and ordered my iPhone since I had an offer on my account to swap my phone with Verizon. It was his rest day when I decided to drop by and pickup the phone and have been willingly helped by Eddie to set everything up. I couldn't be more grateful to both of them. Short story: Before I started my with Verizon couple years ago, I went out shopping to the other competitor. I was in the lobby for 30 minutes waiting to get help. I ended up frustrated and left that store, considering it was my lunch break. When I got off of work at 5pm, I went up straight to Verizon and got what I needed! Elite carrier company requires elite and pleasant customer service! Network service --Check! Billing queries-- Check! Discounts and Perks-- Check! Customer service-- Big Check! 10 out of 5! Kudos to everyone! Everyone needs a raise!
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February 2024 by Daniel T.
Don't trust a single word they say regarding promotions and rebates --- especially if its Eddie.. all lies and BS - they just want to take advantage of you - could be seen as elder abuse in my opinion. Stay away stay away stay away.
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January 2024 by Greg Larson
Erick was very helpful and maintained a cool professional knowledge of Verizon products and services. The team was great and most helpful. I very much recommend Verizon Wireless.
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January 2024 by Maléfica 449
It's a good phone service, it's just that it's a little expensive.
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January 2024 by Luis Melendrez
Bryan has been really helpful! He has helped us in every question we had. I totally recomend going with Bryan! Thank you for the costumer service !
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December 2023 by Franky Tapia
Arrived into this Verizon location helped by the very knowledgeable Bryan Esparza he was very nice and patient updated on what type of new phones and phone plans that were accessible to me did a PHENOMENAL job at verizon helping with my needs . Recommend to all friends and those who Value good service . 10/10
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November 2023 by Joana Barrera
Angel was extremely helpful and explained all the steps clearly. He was very honest and provided me the best service. He was also patient with all the questions I had. I have a new iPhone 15 and even placed a screen protector on it. Thank you to the team there.
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September 2023 by Monica Temple
Exceptionally pleased and beyond satisfied receiving help from Bryan today . Extraordinary generous with efforts in helping me with my cell phone . His warm smile welcomed me in and Bryan was professional in every way possible. Many thanks and wonderful service.
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August 2023 by Darren M.
Verizon customer service sucks. I have to pay my bill at the store, because the have my zip code wrong and they can't figure out why??
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August 2023 by Gio Pineda
The employee Brian was dope helped my parents and myself get good deals great employee.I recommend going to him if you ever go to Verizon.??
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August 2023 by ReyRey N.
Had a issue with a bill today and the Verizon employee Carlos was super helpful and very informative which helped us better understand our situation. The staff was great! It's not the main branch but I still highly recommend coming here for future purchases or for information
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July 2023 by Dalila Chavez
Bryan Esparza has been the most helpful sales representative that I have interacted with at Verizon. Bryan always makes sure that I get the best deal possible with my phone and explains everything that I need to know in a clear manner. I feel confident with every purchase that I have made at Verizon with Bryan’s help and advice. Bryan without a doubt cares about the customer and looks for the best deals that will benefit the customer. Bryan definitely knows how to do his job and is the best at it.
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April 2023 by Jennifer Stickler
Matt is AMAZING!! Very helpful, knowledgeable and kind!! No wait at all. Matt made todays experience the best I’ve EVER had!!