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December 2023 by Ruben Garcia
Marcos Gonzales helped me purchase our phones, had us in and out quick great customer service got a couple accessories and made my vzw bill make sense! Definitely will be back with this easy transaction!!
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December 2023 by Patrick Fidel
Beware this Verizon store in Orcutt on Clark Ave. It is a Franchise, not a Verizon company store. All they want to do is sell you expensive new equipment and not offer any tech or device support while being arrogant. I thought I would support a new local business as I live in the area, but was so disappointed as they said my phone was old, no good, I couldn't find anyone to fix a cracked screen; all they wanted to do was try and force a newer expensive phone on me. I walked out of the store disappointed but decided to drive to the Betteravia and S. College store where I had always previously gone to purchase equipment and get support. This store is a company store and I was treated politely, had my questions addressed, and helped immensely. All I needed was a new screen protector for ~$45, and some updates. Abel took the time to address my questions and fix my phone while listening and helping me. I will continue to support this location as they have always come to my aid w/o trying to take advantage of me. The techs/sales personnel have always been helpful and professional to me for years. Thank you Abel and thank you Verizon Company store on Betteravia!Merry Christmas and a Happy New Year!
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November 2023 by Angela
UPDATE: The previously posted 5-star review below was written and posted while in the hands of this Verizon Store employee without my consent or knowledge. Beware of leaving your phone alone with this store. I am hesitant of all their previous 5-star reviews, as this is most likely not the first time they have secretly done this.(09-28-2023: I was tired of tmobiles terrible service Eric took care of us and now we have service and new home internet thank you Eric!)
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November 2023 by Maria Paz-Camacho
I have been with Verizon for over nine years and not once I had such a wonderful customer service experience like I did today. Go and see Bryan at the Orcutt Verizon his customer service is unmatched. Best experience yet. This man needs a raise!
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November 2023 by Julio Paz
I went into Verizon reluctantly expecting bad service like in the past with other reps. I was pleasantly surprised when I was greeted with a very knowledgeable personable gentleman. My man, Bryan Esparza at the Orcutt Verizon went above and beyond to ensure my wife and I were taken care of. Took the time to break down everything and answer any questions we had. I appreciate you so much you made this experience pleasant. Go see Bryan for any phone needs at the Verizon in Orcutt customer service exceeds your expectations.
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November 2023 by Jacob Torres
Recently went to Verizon in Orcutt to do a simple upgrade for me and my wife and right away was I greeted with a friendly smile and a hello by one of the employees his name is Bryan Esparza , wonderful costumer service and attitude thank you for making my visit so easy! We need more people in the world like you!
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October 2023 by Jacob Hernandez
I give this store a ZERO STARS. I went in to set up my iPhone 15 pro max when it got shipped to my house. I had everything to switch my line over line the account number and transfer number. MARIO said he was able to do it wasted 30 minutes of my time and told me I had to call the port center and he said they are on the east side so they are closed. And I had to call tomorrow. I was so confused why they couldn’t do it in store with a hour left of them being open. I called the one on the other side of town and asked if they were able to do it and they said yeah in store. I asked them which stores can I do that at and he listed all of them so I just went to that one cause Betteravia was busy that’s why I went to the orcutt one. I didn’t catch the guys name at N broadway but he did it fast and got the same number working. Lazy workers at Orcutt location there was only 2 other people inside and didn’t want to help at all don’t even bother going to this location
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October 2023 by Zackery Adkins
Marcos helped me get an Iphone 15 plus and I couldn't be more happy with the service! He was extremely helpful and kind and I enjoyed being helped by him. Thank you Marcos, The world needs more people like you!
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September 2023 by M&L C
After 15 years with Sprint/T-Mobile, my wife and I sought out a better wireless service. We decided to visit our local Verizon store because of the great reviews, and oh man, let me tell you, we were not disappointed. Daniel, this guy is the man! He was attentive, personable, funny, knowledgeable, and relatable, which made our transition painless after much clarification.Let me know if you know of anyone who has the same skills you have and is open to opportunities. You have my number ;)
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September 2023 by Donna Hiltner
Just purchased new IPhone 15 pro max from Verizon in Orcutt. Great service from Daniel Mortensen. So patient and courteous. Much appreciated.
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July 2023 by Vic P
I got the pleasure of working with Eric. He listened to what I needed in a phone to compliment my day to day life, and helped me pick the best phone for me. I would definitely recommend it. Thank you, Eric, for the great service!
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July 2023 by Alejandra Munoz
The best customer service by Bryan Esparza. Super friendly and very helpful. Very informative about any questions/doubts we had. Overall, most helpful worker.
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June 2023 by Chris Vargas
Basic experience ever When It came to purchasing a new phones and plans. I went with SANTINA she did amazing work. Very fast, quick, simple.I'll Highly. recommending her to my friends my family and to YOU.
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June 2023 by monte lapiz
I was having issues with my wife’s old phone Eric was able to help us out. Made it painless and saved us on our home internet thank you Eric!!
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April 2023 by Scott Echols
Marcos did an amazing job helping my wife get set up with a new iPhone 13. He had a great attitude and we felt no sense of pressure at all. This was honestly one of the best experiences I've ever had at a Verizon store! I recommend Marcos and Verizon Orcutt for knowledgeable and friendly service.
