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November 2023 by Liam Hermida
Paid for the most expensive option, car was not cleaned and was covered in soap that wasn't washed off.
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August 2023 by Ajani Edwards
Customer Service people upfront are great. Could use a bit of improvements with the car wash and vacuuming power. Went to two different vacuuming pumps and they were both weak in picking up bits and pieces.
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August 2023 by Liam G.
Do not come here. Terrible car wash, scratched the paint on the top of my car, and it did not wash the sides at all. It's expensive for a car wash too.
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June 2023 by Jerry White
This place is just okay. They don't draw your car and they're more expensive than the local car wash that's in Lompoc.
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May 2023 by allicia king
It's fine if your car is already clean ... I bought a monthly subscription and should not have. My car is dirty after leaving still covered in suds. The last time I went through, the worker sprayed the car beforehand with the hose. This area has very hard water and my car is now spotted with hard water marks. There are areas of my car that are never touched by the machine, mirrors are filthy. The dryers hardly dry...We got the subscription here as it was close to home... But we will be cancelling soon.
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May 2023 by Dave C.
Might as well just pay for the basic $8 cause it cleans my car just as good as the $14 charge. I had the $14 charge and my wheels and grill didn't even get cleaned, even though the $14 deal says it includes wheels and grill cleaning.
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April 2023 by Meghan Hand
Terrible experience with employee . I frequent splash and dash but that won’t be the case after yesterdays experience. I went to get my car washed and mentioned to the girl at pay station my windshield needed some loving because of all the bugs. She was SUPER nice and told the guys at the wash. Also mentioned if it doesn’t get clean to come back through. When I got to the wash station the employee who directs the car in on the left seemed super annoyed. He then doesn’t even touch my windshield with the scrub brush like they usually do before entering the wash and barely power hoses it. So when I get out my windshield and car still has quite a few bugs still left. So I go back which I have NEVER done because that’s not really what I want to do but I specifically mentioned the bugs because I know they can be harder to get off. Again the employee at pay station is super accommodating and friendly. Well the employee on the left of the wash entrance again hardly even touches my car just guides me into car wash while mouthing cuss words. I couldn’t believe my eyes. I’m sorry that I expect your employees to do their jobs but you have an employee who’s not doing his job and it’s evident he doesn’t want to do it well. I won’t be returning after that experience.
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March 2023 by Brianna R.
I did the monthly car wash membership for 2 months. The car wash was subpar so before going into the third month I called to cancel my membership. No one answered in the middle of the day. So I emailed and asked to cancel. Didn't get a response until a few days after my membership was suppose to auto renew. How convenient! They canceled but nothing in the email about not charging me for the next month even though I wanted to cancel days before the renewal. So I emailed again about being refunded and crickets....
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January 2023 by Robert Tolan
We love the staff. The car washes are great.Services: Auto interior vacuuming
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November 2022 by Delie L.
I always enjoy the sweet welcome of the staffs and good cleaning and free vacuum at splash dash, today I definitely need a wash as I was away the whole month of October traveling abroad.
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October 2022 by trudie buchanan
I've had a subscription to this car wash for the past year. The customer service is great, the actual car wash quality is "ok". The guys with scrub brushes at the entrance are an interesting addition that don't make up for the wash equipment in the drive through wash bay. I always have missed spots and feel like the brushes aren't effectively touching my car. The water pressure isn't great and there isn't a focused tire brush. Everything feels outdated and inefficient. I kept my subscription because a better option wasn't convenient to where I lived.
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October 2022 by Chad Lamon
Great price for a car wash, air fresheners, and vacuuming your car everyday.Just expect micro scratches to appear all over your car & chips in the paint after a period of coming here lol
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September 2022 by Justin B.
Same boiler plate response which reveals the reason for your ratings. Obviously there is a pattern in issues with your service. You can't even take the time to give a genuine response. Identical to the person I talked to on the phone who told me brush use on rims and tires depends on type of vehicle. You addressed none of my issues raised. Thank you however for taking the time to respond.
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September 2022 by Kara Miller
Best car wash! I was in a horrible car accident where my car was totaled and was dealing with the aftermath. I finally called to cancel my car wash membership months afterwards and they refunded me the months I'd been charged while not using the membership. Such an outstanding move and appreciated deeply while dealing with the nightmare of finding a replacement car, insurance, lawyers, etc. The minute I got my new car, I went straight to splash n dash to get a new membership sticker ??
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September 2022 by BONNIE PEPPER
I might be wrong but my car seemed to go through in lightning speed this time. Hardly enough time to blow it off before the green light came on and said go. August 29th 2022
