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May 2023 by Scott Edelen
Horrible shopping experience. No Manager on store, had to search the backroom for my online package. The stoner kid at the register couldn't function enough to help me. I hope this one of the stores that'll be closing soon.
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May 2023 by Victor Garcia
I purchased a dress shirt and dress pants the shirt was 50% off the pants was buy one get one by the same company I found the pants in the Rak saying 50% off% off it's hard to tell what prices are with such a small staff they're doing a great job but it is still confusing what the prices are exactly keep up the good work
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March 2023 by Cleona Bautista
The shopping was fine but the check out was not. It's funny because I very seldom look at my receipts but when I got to my car I did and found that I was charged twice for an item. So I went back in and when I told the cashier she seemed to already know she did that. She refunded me on the item that she rang up twice. I guess she was either charging me extra for fun or to lazy to correct her error.Since then I've had great shopping experience here and very good service!
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March 2023 by Ellen Hill
I can tell the employees that work at this location are doing their best to keep up, but this JCPenny is severely understaffed. Most of the employees I've interacted with there are still friendly and offer decent to good customer service.Nearly 3 years post covid, and the dressing rooms are still closed. It's incredibly frustrating trying to shop for clothes when you can't try them on.
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March 2023 by Suze Cody
Due to covid, I guess!! Just not enough help, especially checking out!! Heard PENNYS, is having trouble staying open. Too bad. One of the OLD STORES. Use to be great!! Lines are long, not enough customer service. Don't go there much anymore, just not worth it.
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March 2023 by Katie Cochran
Javier was patient and helpful. His pose suggestions during the session really made a difference. Excellent experience.
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January 2023 by Christian Huerta
Looks big but doesn't have much selection. Prices much higher than online shopping.
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December 2022 by Shellie Zubrick
Haven’t been to the Santa Maria JCP in awhile and I was very impressed!-Went with family and the inventory was great and store seemed updated. Found most all of what we needed including hard to find perfume. Associates were friendly and helpful will be back when in the area!!
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July 2022 by William Charlwood
Helpful staff. I wanted hair spray for an art project: to fix pencil and graphite on paper. They wanted $19 vs $6 at the thrift shop next door.
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June 2022 by E S
I still do most of my buying there, but Their stock quality has declined. I could buy great merchandise on their sale racks at one time but not anymore. But they are still bettr then some others.
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April 2022 by Frank G.
Whack. I went a month ago to try to get a foundation in my shade... needless to say the worker was extremely rude and said "well I don't know your shade" like no s*** Sherlock DONT you work there to help people out with makeup shades since you yourself are considered a "makeup artist" MY A*** Sephora please make sure you hire decent makeup artist not some James Charles wannabe who mainly acts like James because of the personality with anger issues. Bye.
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March 2022 by Michael Woods (Gothiegal)
So nice and the people who work here are great. Thank you Sephora.
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October 2021 by Cesar Robles
If they don't carry Tom Ford F'ing Fabulous.. that's a big minus for me
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September 2021 by Dani Guerrero
I wish they had a pick zero stars. I will never go in that Sephora again! The employee had zero personality! When asked if he carried a product he just shook his head!! Worst store I have ever shopped in!
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June 2021 by Colleen H.
Out of absolutely everything and set up terribly and then don't even take my Sephora credit . It's a joke , sad waste of space.
