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February 2024 by Ediana Gonzalez
Well, there is not much to say, in some places the company's signal is very good and in other places it is not.
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September 2023 by Luis Regino
Best store very helpful the young lady she was awesome
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August 2022 by jesus ramos
Excellent service,Yosef and ali are pro's. Thx for all your help
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January 2022 by Randy Rosa Misner
Great customer service to help with any kind of problem you have with your phone, I really appreciate that the staff are bilingual and very helpful.
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December 2021 by Misael Olvera
I thought a cell phone and internet it's like you don't exist
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February 2021 by Ahmed Alharazi
Great staff , Thank you Ali for the great customer service .
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December 2020 by Kenneth Plunlee
Team members needs to get rid of fake eyelashes or clean off the glue
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June 2020 by Sonja S.
I'm so disappointed in what has been my cellnphone provider for over 10 years. I have promoted them to plenty of friends and family but as I switch carriers my voicemail on the old line will carry a different message as i explain why i have a new number. I lost my phone on Friday, went in on Saturday to get a replacement, cash in hand. They couldn't let me buy an upgrade without sending a pin via text message to one of the lines on my plan. I am the account owner, I had a valid Id, my social security card and credit cards in my name. I also had the passcode which was designated when i first signed up for service. I was informed they could have used my ID if i had only one line on my plan but not with two lines. I could even understand if i were not the original account holder and was an add-on. Nope, couldn't or wouldnt service a long time. loyal customer on the Saturday or the next day when i went to try again. What if I didnt want the other person on my plan to know I lost my phone? That's ok though as I got an awesome new Samsumg A51 that I love and had great customer service from the other new provider. Bye bye Metro.
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June 2020 by Kids Santos
Today Was a Great Day!!!! My Boy Ali always makes the best out of our visit....He's beyond a 5 star!!!!***************** 6 years ago I walked into Metro preg.and was helped by Ali. I moved to Bakersfield about 4 years ago and no matter how much time passes by he always remembers me so my loyalty is to this specific location on north Broadway and the drive is worth the trip because his customer service and loyalty to his customers is 100% guaranteed. Ali thank you until next time take care my friend and stay safe and healthy!!! ??????From Jenn
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January 2020 by Fransisco Salazar
Nice ppl very helpful
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October 2019 by William Arellano
Best ppl good price for acc cheaper then other stores
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October 2019 by Josefina Pimeltel
this is the best store in santa maria they always trying to help me
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August 2019 by Monique
I've only been to this location twice and some of the men made me feel really uncomfortable.... NEVER returning to this location
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November 2018 by Mari E.
This place is the worst ever!! worst costumer service I had experience went to buy left with a huge wow!! Metro Pcs!!! Do you allow your company to treat people with disrespect?? Why are these people employed hear with all the negatives things said about this metro people please hear my warning metro by JCPenney shopping canter do not go there the long haired guy will try to rip you off give you attitude..and the snobby imiture little girls they got working there makes it look like a pre-school center please replace the staff here there rude.. distrespectful...and lazy To do there job..I wouldn't even give them 1star
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October 2018 by Ray C.
I agree completely with Sandra T. There should be a negative stars rating. This place has the worst customer service I've ever seen. First, if you don't want what they're trying to sell to you, then they don't want to deal with you. If you're trying to fix an issue with your phone or service, they don't have TIME for you. And then they like to insult you and/or laugh at you because you have a problem that you can't fix. And let's not forget how they like to charge for things that shouldn't be costing you anything, and if there is a charge, they like to triple it. $35 Activation Fee? Not here. They'll charge you $100 instead because you're interrupting his conversation with his girlfriend.
