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August 2021 by Eric H.
You're truly better off going to cottage hospital if possible , super unprofessional and they take forever to even help you. Almost all my experiences at Marian have been negative. Everybody I know that's had to deal with this hospital has something negative to say
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May 2021 by Philbert T.
This dump is an absolute hell hole. The clinical staff is unprofessional, rude, and utterly inefficient. I honestly would rather off myself then come back to this s*** show of a hospital. Brought in my husband yesterday who recently had his wisdom teeth removed, for nausea vomiting and chest pain. The ER was empty yet we waited so long to be triaged we could have read the Bible cover to cover, twice. Which would have served us well so we can Pray to Jesus the triage nurse can stop blabbing about her weekend plans when she's off long enough to take us in. After being checked in we were introduced to our rude nurse Shaun. I don't know her last name, but I will never forget hair like that - I would have to describe it as long burnt ramen noodles dipped in mayonnaise- she somehow got her hair to appear dry and oily at the same time. Anyways after she draws some blood and the EKG tech comes in- she continues to provide a "clinical" update to another nurse outside our door and states "I don't know why he needs an EKG he just had his teeth pulled, I bet he drank with his pain meds" and the other nurse responds "yeah I can see that" in a rude and accusational tone. Providing a clinical update should not entail verbally bashing a patient and spewing baseless theories within earshot. So the next time you go to Marian, bring something to keep you busy while you wait for the triage team to finish up their gossip of the day. Also bring some ear phones, so you don't have to listen to homely looking nurses talk s*** about you outside your door. Lastly, write down this number - 800-273-8255 - it's the suicide hotline- just in case the shitty care you receive here makes you want to end it all.
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February 2021 by Jennifer M.
Had my baby here. The nurses ARE amazing. I wish I can remember all the names of the nurses that had guided me though the whole process and after. they are truly caring to the point where i just want to hug them. They are truly there for you and make you feel like your family.
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February 2021 by Meagan Jensen
The nurse was rude. The doctor was more than rude he was diminishing all I said. My doctor called prior to have me check for stroke. MRI. He said she didn’t exist but then said she’s a PA. So her opinion didn’t matter. He wanted me to walk and showed complete and udder disconcert. I’m still labeled crazy to him. It was the topomax. Shame on this doctor and nurse.
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January 2021 by Michelle McDermott
Marion is a great hospital with great doctors, nurses and staff. They have an awesome NICU with very caring and knowledgeable nurses. God bless them all.
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January 2021 by Patricia L.
My husband and I both were patients in Marian Hospital recently. My husband had major surgery and I had an illness. My husband was in ICU and then a regular/telemetry room and I was in a regular/telemetry room. We received excellent care at Marian. The staff monitored us conscientiously and made sure we had the tests and treatments needed. We feel fortunate to have made it through our conditions without complications. We have new appreciation for hardworking healthcare professionals and the personal sacrifices they make, especially during the COVID-19 pandemic. The Marian facilities are quite nice, clean and well-maintained. We give the food only a grade "C", but we didn't have much appetite anyway and weren't there for the meals. By the way, we have also been to Outpatient services a few times and had positive experiences there.
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December 2020 by Theresa Roy
Excellent care. Compassionate staff.
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September 2020 by Matt P.
Absolutely avoid this hospital if you can. Sierra Vista and Cottage will treat you like a human being. Ironically Dignity's name and slogan "Human Kindness" are all just a marketing ploy Emergency and Surgery departments have no emotional investment or sympathy towards patients. Now with covid everyone is a droid.
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July 2020 by Sherri P.
In the 1990s Marian Hospital was a wonderful, caring, safe place as Sister Janet Corcoran OSF and Miss Beebe RN saw to it. Over the past two decades it has gone down hill in all aspects from infection control to brow beating the families of Elderly and everything in between. It's frightening to be 62 and older in this town. Not saying that all Staff is questionable but there are many who are. It would be a true Blessing if God would put someone in control of the hospital to make the place as wonderful as it was in the 1990s. So sad.
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May 2020 by Felix M.
Marian Regional Medical Center had the best newborn baby and mommy care I could have ever imagined. Their doctors and nurses were knowledgeable, extremely attentive, and caring. We were proud to have had both of our sons in this facility. The experience could not have been better. And then there is the Emergency Room. Our visits with our sick kids were anything but a pleasant experience. They amounted to nothing more than: "Hey, your son has a fever and an ear infection, but sometimes fevers are a good thing, so just let it ride. Here's a bill for $500-700". "He'll be able to sleep once he's exhausted from the pain." We learned to rely on our physician for much better care solely. Today, I received a frantic call from my wife stating that her mom fell down the stairs, and she called the ambulance. The ambulance brought her to Marian. When I got to Marian, the nurses were dismissive. I told them who I was and asked if my wife was with her mom. Her mother has dementia and can't always speak for herself. I don't know what was done with my mother-in-law because the nurses wouldn't even entertain my questions. The nurse there gave me a number to call but then told not to call because the nurses would be busy. What the heck kind of response is that? They wouldn't even tell me if she was breathing. My wife provided them with legal and medical documents stating that fact. The staff didn't review the documents my wife submitted adequately. Her mom's hospital paperwork contained nothing regarding a living will or legal responsibility. The staff didn't give her the time of day. Additionally, due to COVID-19 precautions, my wife still was not allowed to be by her side. These actions appear to be contrary to the Dignity Health website. We called around the hospital directory and reached the floor manager who, unlike those greeting patients, was very understandable. She put us through to the nurse treating my wife's mom. The nurse exhibited professionalism on the phone and thankfully allowed us to speak with her mom. Her mom was very curt regarding how they handled her. The nurse ultimately notified us that they performed all necessary checks, and there were no fractures of any kind. When we inquired about the possibility of a fracture she sustained in her spine, before this event, becoming worse as a result of the fall, suddenly, they spotted the fracture. They would not pursue an MRI to determine if the fracture became worse. In the end, they said, "Good-to-go," gave her some pill and left her behind the doors to the emergency room lobby waiting for me to show up, alone, with her belongings inside of a trash bag. My mother-in-law was so angry. It's like they handled her akin to something in a production line. Marian should not pretend to be filled with blindly compliant staff. If it happened to any of their loved ones, you know they would be there as an advocate or as a VISITOR. My wife wasn't a visitor wanting to spend time with mommy. She was to speak for her legally and medically. It would have saved time for everyone involved. In this manner, people wouldn't have rushed to read the results of the examination and get it wrong. It's a tough job the ER staff chose--no doubt about it. However, it's human beings and their advocates you're handling.
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March 2020 by Ron Y.
I was in Emergency Saturday night to take my son to get a narcotic drug prescription. The doctor couldn't believe all the issues he had gone through because of a hospital negligence he had experienced in another state. Well Monday morning he was on his way back to ND and he had blood in his urine, he called his doctor in ND and they told him to have emergency check him out before he leaves. Well after the doctor cleared him to go ahead and travel back my wife told me she was upset with a male nurse. What my wife did was she dropped off my son at the door while she went to find a parking space. As she walked in she found my son walking to the room where he gets his blood pressure checked and as she passed a male nurse she overheard him complain to another nurse that my son was a drug abuser that was there the night before getting a fix and back again getting more drugs. I asked my wife why didn't she say anything to me before and she said she knew I would confront them on it, which would of been true. I have had bad experiences here and don't like making bad reviews but this finally warranted a bad review. This hospital needs to talk with their people. If they have issues with customers or feel they want to denigrate customers then they need to go into a closed room where no one is able to listen. Marian hospital has good people, but for one or 2 people to ruin a batch of good personal, well is it worth it.
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February 2020 by Patience O.
I live over an hour away from this medical center. I had an appointment today with my pulmonologist - so I drove all the way out here. Come to find out my pulmonologist had to reschedule, but the secretary just couldn't be bothered to call me and reschedule my appointment. So I drove an HOUR out here to have an appointment, that was cancelled without my knowledge. And now potentially I may have to wait another TWO MONTHS before I can be seen because all of the slots that would have been available if she had bothered to call me are now filled. How is it that if we have to cancel an appointment without proper notice, WE have to pay a fee, but if they screw us over like this, there is absolutely NO repercussions for them?
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December 2019 by Kimberly C.
This review is based on 10+ visits to the hospital during the months of July to December 2019 to visit my father who has been in and out of the hospital due to an infection which led to an amputation. Advice: advocate for the patient and record names of people you encounter and take photos as well. My experience is that this is the only way you will get the attention needed. I was asked too many times, "Who did you speak with? Who told you that?" Information noted in dad's chart was not readily reviewed by the incoming shift personnel. More often than not we would be asked the information to which I would reply, "I'm sure that is in his record." The doctors, nurses, assistants, custodial staff were, for the most part, friendly and knowledgeable. Utilize the complimentary parking service available. Not only is parking free, but the attendants are not allowed to receive tips. There is a Gift Shop in the lobby with toys, gifts, drinks, snacks, and such. As are most hospital gift shops, prices are higher than stores outside the hospital so have your debit card ready.
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October 2019 by Chelsea G.
My mother in law had weight loss surgery here. They let her go hours in pain. They did not do much to manage her pain. Don't expect them to make you comfortable.
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October 2019 by Jill H.
I had the need to visit the ER at Marian Hospital yesterday evening and I was so impressed with the efficiency, concern, and professionalism that was provided by all those with whom I had contact.
