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April 2024 by Zach Roper
Decent place. I would get brought here by my artsy friends who were on the hunt for supplies. Personally not my cup of tea, but this place is always managed to have everything they were looking for in stock. They always found employees willing to help them look for items and that's about all I could ask for as a hanger on. The place was also kept fairly clean so I have no complaints whatsoever.
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March 2024 by Colleen Darling
Just had a horrible experience in this store. I live 30 miles from the store so visiting was a special trip. I found everything I was looking for. When I went to pay they wouldn't cash my $100. bill I was buying $38. worth of merchandise. the sales person said she didn't have change and asked if I could use a debit card. I didn't have one. I had about $25. in small bills. I can't believe a store of this size doesn't have access to make change for a customer. They had even cut fabric for me. There were 2 of us waiting to pay and I had to go look for someone to help us in the first place. I worked in retail for 30 years. This isn't the way to run a store. Michael's got my money today.
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February 2024 by Matt Niblett
Good craft selections and clean and tidy.
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January 2024 by Sparkly Pat's Crochet and More
Was told front of store was storage units. Gound out they are embroidery that holders.
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December 2023 by Diana Franco
Has some wonderful things left for Christmas ?
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November 2023 by Amanda Adams
They didn’t have any of the items I was looking for. Bathrooms were closed over an hour before the store was closed. I wasn’t allow to use restroom because the employee cleaning them said no one was allowed to use them the rest of the night despite me almost peeing my pants. Very angry that a public restroom was closed and not allowed to be used. I understand that she was cleaning them, but to tell me that I wasn’t allowed to use them for the rest of the night is ridiculous!
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November 2023 by Jeannine W.
Very bad customer service! They forgot to open their store this morning, even with a few patrons standing out front... then only one check-out associate who disappeared to help a customer, leaving customers standing by the checkout register. I know things happen but she could have called back to another associate to help the customer, while she stayed at the only register open. Next time I will save time and frustration by simply going elsewhere. If this had been the first time I have seen bad customer service from our local Santa Maria store, I would simply think it was a bad day... but this has become typical and the manager needs to retrain the personnel.
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October 2023 by Maggie Blemker
Excellent customer service
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September 2023 by James Ransome
Great selection, extremely knowledgeable and helpful employees
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August 2023 by Patricia K.
Out of four visits, only one employee at the fabric cuts was reasonable and pleasant. My bad luck for my first and forth visit, the same employee helped me. she had been working there for the last two year ( I learned later from the store manager) and appears to have a very narrow minded. she could measure 10 yard fabric into 10.625 yard, 9 yard into 9.5 yards and 8 yard into 8.625 yards. By stretching out the fabrics 0.625 would give their employer extra 2 to 3 dollars profit, but is it worth to charge their regular customers causing a little discomfort with the chain stores. I would not return the fabrics because for me by driving back, there is a $10 gas cost to make an exchange. Attitude means everything. Please keep your two inches long finger nails shiny and measure the fabrics the way you like. People who read my review will understand my point when they saw you in the store. My best wishes.
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August 2023 by Tammy Blakey
Very happy with Joanne's found everything I wanted and had very helpful courteous
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July 2023 by Carolina Morillo
enjoy shopping here, always good buys, plenty to select from everything crafty!!! You will no be disappointed!!!
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July 2023 by Marilú Medina Rodríguez
Nice place. Nice people.
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July 2023 by Yvonne Moss
Great store girl at register very helpful
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July 2023 by Vex Mage
It was a craft store! Has lots of fabrics too!
