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March 2024 by Rebecca W.
Went to Home Depot looking for new screws to repair a bedroom door. I was sent to the wrong aisle, but it was a blessing because I found Mr. T. I told him how I was thinking to repair it and he explained why it wouldn't work. But he knew exactly what to do and it worked beautifully! Thank you, Mr. T!
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March 2024 by Gennine D.
I used HD 20 years ago to do a kitchen remodel. Appliances, countertop, backsplash, sink. Great work, done on time, loved the end result. The beginning of July last year I purchased new quartzite countertops and glass black splash for my kitchen. I signed a contract saying it would be 3-4 weeks. That was ok with me. Kristina with a K was very personable and helpful. However, they came out and removed all my old countertops immediately, but it took 4 months to get the new ones. In the meantime, I had open cabinets and drawers underneath, no sink, no stove, no water. I complained and they sent out someone to install a temporary sink and water. But not hot water, that was going to have to be handled by a plumber that I hired. So, I'm washing dishes in the bathtub. HD claimed they received my countertops, but they were defective so they sent them back after having them for weeks before reviewing them. The countertop company told me I had to pay more because they had raised their prices. Chris at HD was the customer support person with whom I was in contact. He is only available by email. He did respond in a timely manner but always had to check with his managers and get back to me. When they delivered the back splash tiles they dropped them off on the driveway so I couldn't use the garage. While the delivery person was still present, I asked them to use the forklift to move the pallet to a spot also on my driveway but not blocking it. They refused. After I called to complain they had to send someone out again to move the tiles because it was weeks before the company who put the tiles in arrived to install. The installation of the countertops and the backsplash finally happened the end of November. The countertop and back splash company both told me they didn't have enough staff to complete the job sooner. HD has not been on top of anything, the pricing or the availability of installers. They have no right to be telling people they will do the job in 3-4 weeks and then take 4 months. It's not about keeping customers happy, it's all about their bottom line. I asked for compensation for the time I had put in to get everything, they awarded me $200 out of a $15,000 job. I will not use HD again for any job. They are just too undependable!
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February 2024 by Yvonne Fisher
They always have what I need.
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February 2024 by Ruth Alvarado
Bought a garage door from Home Depot in the beginning of December. To sum it up, my garage door wasn't installed until beginning of January because they were"waiting on parts from an outside company." Well that should have been a red flag. I only had my garage working for a couple of weeks when it suddenly stopped closing.Now Home Depot and the company that they hired to install my garage have me going in loops with Chamberlain (the brand of the garage opener) saying | should be the one filing an appeal with them. At one point I was even troubleshooting with Chamberlain on the phone because Home Depot and the garage door company said it had to be me. it's now been a month and my brand new garage door is just sitting on the ground not working because no one is able to fix it.Someone was supposed to come out and try to replace part that Chamberlain sent me after I troubleshoot it. But so far no one has come to my home. Do not buy garage doors from Home Depot. You're probably better off buying one from a garage door company. Thousands of dollars down the drain. I am a hard-working person and my hard earned money went to Home Depot for nothing ! feel robbed. With the recent flooding and rain I can't even put my car into a garage.
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February 2024 by Ruth A.
Bought a garage door from Home Depot in the beginning of December. To sum it up, my garage door wasn't installed until beginning of January because they were "waiting on parts from an outside company." Well that should have been a red flag. I only had my garage working for a couple of weeks when it suddenly stopped closing. Now Home Depot and the company that they hired to install my garage have me going in loops with Chamberlain (the brand of the garage opener) saying I should be the one filing an appeal with them. At one point I was even troubleshooting with Chamberlain on the phone because Home Depot and the garage door company said it had to be me. it's now been a month and my brand new garage door is just sitting on the ground not working because no one is able to fix it. Someone was supposed to come out and try to replace part that Chamberlain sent me after I troubleshoot it. But so far no one has come to my home. Do not buy garage doors from Home Depot. You're probably better off buying one from a garage door company. Thousands of dollars down the drain. I am a hard-working person and my hard earned money went to Home Depot for nothing I feel robbed. With the recent flooding and rain I can't even put my car into a garage.
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January 2024 by Evelyn Lavergne
Protection Plan ONEROUS
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January 2024 by Cindy L Mora
Very good worker's are very nice and friendly
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January 2024 by Rod R.
Better than lowes
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January 2024 by Walter “The Lighting Guy” Jukes
Now and days there are only a few big home stores that compare to home Depot. They carry just about everything you can think of to build a home with non comercial grade materials. They do have slot
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January 2024 by Rosa Leyva
Unhelpful
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January 2024 by Jason Camorlinga
The Home Depot in Santa Maria offers a comprehensive selection of home improvement products. The garden center, in particular, stands out with a diverse array of plants, gardening supplies, and expert advice. The staff provides helpful assistance, making the shopping experience enjoyable for both seasoned gardeners and those with a budding green thumb. The store's overall organization and friendly service contribute to a positive atmosphere for customers addressing various home projects.Home Depot in Santa Maria offers a wide selection of home improvement products. The garden center excels with a variety of plants, garden supplies and expert advice. The staff provides helpful assistance, making the shopping experience enjoyable for both experienced gardeners and those just starting out. The store's overall organization and friendly service contribute to a positive environment for customers tackling various home projects.
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January 2024 by Gregory Gentile (Greg)
Not very helpful when trying to get someone to help locate items. But that's what you get at a Giant Box Store.
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January 2024 by timothy zsadanyi
We're you can find everything hardware for your projects
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January 2024 by Dan Horn
Great prices/selection and helpful
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January 2024 by Quintin Campbell
Just so you' No, they don't have, do Black List there
