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February 2024 by Michelle Moreno
Highly recommend, the ladies at the front desk are always so sweet and happy to help, I came in asking for an estimate on my front bumper last week and I just came back from picking up my car, quick and beautiful service thank you
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January 2024 by Frederick V.
HORRIFIC! I went to Gold Coast Collision in Santa Maria for some simple body work on our Ford Fusion. When they called to say it was ready it was not. I had to point out they only fixed the scratches and not the dents (scratches and dents were in seperate locations on right rear). Same thing happened again. I went in and nothing had been done. Then I get a call saying they have driven my car across town to their other shop. Whe they called to say it was ready .... there was a large new dent and they chipped paint off of the trunk!? When I told them this he stated they will have to keep it and fix it. I got a call two days later saying it was ready. They lied to get me there. Nothing had been done! Furthermore he said they were not going to fix it. He said they already spent "enough" time on my car and besides that might have been there when we dropped it off. I pointed out that he did a walk-around when I first brought it in and he made no such notes on the written damage areas and estimate. He got beligerent! He grabbed awrench and raised it then started yelling at myself and my wife. Saying get out of here! We left. I called the Santa Maria police and they were WORTHLESS too! Said they wouldn't even file my report. They people at Gold Coast Collision are the devils spawn!!!
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December 2023 by Harlow
Was looking for a paint job and installation, they were charging nearly 3× the amount I was given at other shops, definitely a scam
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February 2023 by Mayra Moreno
Right after my car accident I took my car to Gold Coast Collision #2 . They did take care of my car quickly. My biggest issue is having to babysit. First I was told they would call me with an update. I never got an update I had to call to get that update. Once my car was finished they did not reconnect my brake lights, my trunk would not open all the way and they ordered black market trim for the outside of my car. The trim did not fit well so they said they would resubmit another claim with my insurance company for the Toyota trim. 2 months went by I didn’t hear anything back. I emailed Sandy waited 3 weeks she did not respond. After the 3 weeks I emailed her again stating that I know they are busy but a response would be appreciated. Still to this day she has not responded back. I contacted my insurance company and they still have not submitted the claim. I do not recommend you bring your car here as they do oro follow through and have horrible communication.Service: Body & Trim
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January 2023 by Katherine A.
I would give this place zero stars if I could. DO NOT TAKE YOUR CAR HERE. I had to because of my insurance it was the only place close to me and unfortunately both the places that popped up in Santa Maria that accepted my insurance was run by this sleeze ball Emilio. I left my car and was told it would only take 3-5 days to repair and it took 6 weeks and only because i was pushing for the work to be done. They blamed it on my insurance but my insurance said it was always them I was waiting on. He quoted me an amount to fix my bumper I agreed to said amount than once the work was all done he added $100 dollars to the quote and blamed it on me for apparently not hearing him correctly over the phone which was not true. He also said I only could pay in cash because apparently their card reader was broken sounded more like he didn't want anything to do with the taxes. Very unprofessional location. I recommend driving a couple more hours to a different place that can take your insurance. I would have if I had looked at all these reviews before jumping the gun and going to him.
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January 2023 by soloriolorenals
Excelente service they fix my car and they had a rental car available so I did not have to go look for one in another place and they took care of all the payment of it. Great service and thank you!
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December 2022 by Chava M.
the worst place ever I don't recommend this place at all never take your car, I did not put one star it zero star but the reviews is asking for one star in order to put review
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November 2022 by Jose Cruz
0 Starts if I could. Worst experience ever! Very unprofessional. Do NOT take your car here for anything! After being overcharged, threatened and pressured by Emilio himself, I realized just the type of business he runs and the type of person he is. Thankfully God is good and karma is a b****
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November 2022 by Daniel Lopez
Worst people ever. if you want your car fixed don’t go here, it’s a waste of your time and money .Service: Auto detailing
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August 2022 by Jared Perry
Terrible service over the phone.. gave the run around multiple times about the car being ready for pick up. Also would not allow to be picked up at 5:45 which they close at 6. and was told "let's just take care of it tomorrow". Lack of communication from start to finish.
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May 2022 by Briana Trujillo
They were kind enough to lend me a vehicle while they repaired my Honda which was rear ended. I have two kids. Thank God. Took them two weeks and it looked even better than before. Great experience. They worked with Kemper insurance which they're contracted with and it made things so effortless on my end ?
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April 2022 by Vanessa R
My complaint is on regards the service. They left dust and on my gas tank and the check engine light turn on for the reason. they also damage the rear door from driver side I had to go back for them to fix it.\nAnd the owner doesn't want to be responsible for the invoice.
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October 2021 by arcadeandpc
Do not use this Bussines they will start repairing your car before you Authorize it and then they try to charge you a fee to have it there for a quote he also threaten to put a lean sale on my car and accused me of taking advantage of them will report to BBB and also to the authoritiesServices: Painting
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August 2021 by Rickey Solorio
Went here for an insurance repair got the qoute and they never bother to keep in touch unprofessional
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May 2021 by ISAAC Ponce
At a loss for word ? ?