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January 2024 by Joseph Shelly
The front desk team is really knowledgeable and easy to talk to. The repairs are always good and, if something gets missed, very quick to address it and get it done. Highly recommend for BMW based Mini Coopers, as that what I've brought to them, but also highly recommend for domestics also!
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July 2023 by D
Got my BMW X5 in same day for an oil change, used Liqui Moly oil and had good customer service. Will come back.
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July 2023 by Danny D
Got my BMW X5 in same day for an oil change, used Liqui Moly oil and had good customer service. Will come back.
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July 2023 by Hayden Mckenzie
These people are the worst german mechanics i’ve been to. I brought my Audi a4 to them more than 5 times in a month because my car kept dying, they tell me it’s something with my battery, i get a new battery and it still keeps dying. I do the millions of things they say will fix it and it never fixed my car. They did this when it would only be myself and my mother coming in but as soon as my father stepped into the picture magically my car is back to normal. I had better service from the dude I paid to work on it out of his garage. If you’re having serious car problems do yourself a favor and take it to Rizzoli’s or a dealership.
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July 2023 by Danny
Got my BMW X5 in same day for an oil change, used Liqui Moly oil and had good customer service. Will come back.
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June 2023 by sogybot
I am a 56-year-old man and this is only the second review I have ever given. In 2022 I was cited with a DUI. The best course for me was to get a ignition interlock installed in my car go to work. The closest business to install the unit to me was German auto, lucky for me. I found the staff sympathetic to the position I put myself into. They gave me invaluable knowledge that the interlock company and DMV did not give me. The mechanics were highly professional and eager to give their insight on the inner workings of the device to avoid problems in the future. The path to get myself back on track has been difficult, but my only solace has been I’ve met some exceptional individuals who genuinely wanted to help me.Service: General repairs & maintenance
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May 2023 by Jason H.
Took my VW in for timing chain replacement along with cam shafts. I've had to take it back 4 times and every time I've been the one calling for updates. One time car was repaired and no one ever called me. They have provided a rental but that's me driving to rental car company and picking up car then returning it and going to pick up my car. It's just very time consuming all because they can't fix the car. If anything changes I will update star rating.
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May 2023 by First Last
It's always a pleasure to go there. I'm glad I chose them for my particular needs.
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February 2023 by Charlene Eurick
I love German Auto of Santa Maria! They were fantastic to work with; quick, courteous, friendly, and professional!They took care of my car maintenance quickly and even followed-up with me to make sure I was happy.My Audi will never go anywhere else for work! Thank you German Auto of Santa Maria!!!Service: General repairs & maintenance
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September 2022 by Jennifer C.
First off, it takes weeks to get an appt and never room to drop off car prior to make it more convenient for working customers. Receptionist calls me within 10 minutes of car being towed and tells me engine was blown due to econolube improperly doing an oil change. I am first dumfounded how that was determined so quickly. She then starts back tracking her statement and said they dont want to be put in the middle in econolube caused damage. First off, im the customer not econolube! Then she back paddles more and says they need to perform more detailed analysis. Calls me back an hour later and states motor blew due to timing chain break. At this point i lost all trust in this company let alone quoting 15k for new motor as they will only install new. Your company is shady and try to rip off. Cant even give a truthful analysis. Towed car to Rizzolis. You lost a dedicated customer.
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May 2022 by Alex Zontek
I cannot explain how absolutely amazing these people are! They got things done in a timely manner even without an appointment and they were sooooo nice and very professional. After today they will be the ONLY shop I take my truck to for ANYTHING! if I could rate more than five stars I would! They are all around awesome
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April 2022 by Gerry Chavez
John, Liz, and the entire crew of German Auto of Santa Maria are unbelievably knowledgeable about the care and maintenance of analog Mercedes Benz cars that depend on brainpower, skill, and experience as opposed to computer systems to diagnose, repair, and arrange scheduled maintenance. If you have a pre-W124 chassis, German Auto of Santa Maria is THE place to go. Not to mention, they provide the best office coffee in town.Services: Engine repair
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February 2022 by wj
I had made an appointment the week before for a basic service but the day before I was to bring it in, my alternator went out. No problem, they somehow fit me in to their schedule and had it repaired and serviced very soon after. A great relief to me. Great spot, great service & great people!Services: Electrical repair
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January 2022 by Suze Cody
My landlord takes his MERCEDES BENZ THERE!! They have ALWAYS BEEN VERY NICE. PROMPT!! KEEP you informed. Always wash your car before you get it BACK!! A real plus. Great customer service!! Explain things to you. Foreign car!!! GO THERE! Wish my actions places were like these people!
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January 2022 by Ben A.
I must say that Liz, the service manager here is a very nice lady, may it be on the phone or in person. She is attentive and responsive to every question you may have. I see them fix pretty much any car, may it be european or american. I see them servicing classic cars such as ferrari, mercedes, audi, vw and more. We came here to have intoxalock installed for my friend's car(s). It took them 1 1/2 hours once they started. Very nice mechanics, all of them. Waiting area is clean with keurig machine, coffee and all you need to get your waiting time not so boring. No TV here to use, bring your own phone. I can say that I will add them to my lists of mechanics I can trust. I just wish they are closer to my home town. Give them a try.
