Extra Space Storage on 401 Farnel Rd in Santa Maria offers a large selection of storage units with features like drive-up access, electronic gate security, and a manager living on site. The location is clean, well-kept, and relatively new. The staff is consistently described as friendly, helpful, patient, and understanding. They provide fast service, clear information, and answer all questions thoroughly. Employees are noted for being accommodating, going out of their way to assist, and offering a welcoming attitude with a smile. The overall experience from start to finish is smooth, easy, and hassle-free, leading to high recommendations for both the facility and its helpful team.