September 2021 by Melissa F.
I wish I could give this place a zero, but the option was 1, so here it is. I'm an autistic adult, yes, hello, there are hundreds of thousands of us autistic neurodivergent folks out there, and the past two of my three years of me having to get a vital lifesaving treatment that I am entitled to so I can stay alive for those who love me, at this center, have been sheer sensory hell....with only a small bit of accommodation for my sensory needs because they keep forcing me to deal with techs and a nurse who all have very little tolerance and patience for the challenges I experience as an autistic person. I love my social worker, as well as many of the staff there. However, even though I have spent my 3 years educating them, some of the staff and the current nurse who is assigned to me, keep treating me as if the meltdowns---that some of them cause---is a behavior that I can control. They do not get it---and don't want to get it---that they continue to keep doing what I have told them thousands of times triggers me and then when I meltdown, I am yelled at, scolded, then thrown off if my machine early before the end of my 4 hour prescribed time, sent home, and today, my nurse even threatened to call the police on me, when I fought to finish my treatment. After yet another meltdown that she and another staff member caused. Today, I was upset, first about my lines being too uncomfortable for me, and then again because when I went to get my backpack to get my phone out to make a phone call, the large strap on it caught on the side table of my chair, and in frustration, I yelled. Because I yelled, I got sent home one full hour early. By threat and force. Certain protocols have already been put in place at this center to mitigate my sensory hell, even so, my nurse still seems to enjoy causing me to get upset, so she can "make an example" out of me. I hope Fresenius is reading this, because Santa Maria needs more kidney center choice, and I also hope Davita headquarters is also reading this, because this is cruel treatment of a person who has bent over backwards to educate them on my triggers, meltdowns, and how to handle me when I am in distress. So this kind of incident does not happen. As per the Americans With Disabilities Act. In closing, Autism is not a disease or behavior. It is a neurotype, and a disability. Me and the hundreds of thousand other autistic need for the medical community to finally GET this and stop treating us like we are animals and like the human beings we are. #MedicalAbleism is real. Google it.