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March 2024 by Daniel Fournier
Awful service. They never answer the phone, take several hours to rotate tires despite having an appointment and my cars tires have not been properly balanced since I got my new tires. I bought tires for my wife and I's cars and wil not be coming here again. I thought by going with Costco I would get the same great service as the regular store, I was wrong. My wife won't even go to the counter to schedule anything with the tire department because they were so rude to her. I'm not the type to complain and I will go out of my way to encourage a good work ethic and service, but I can't let others get the same terrible service as I have. Go somewhere else. Awful experience.
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June 2023 by roy bouwmeester
Great prices and service. Job was quickly done while we shopped at Costco. Took about an hour and a half all together. Maybe it was our lucky day.
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March 2023 by Ed C.
I have been following Costco every town where I have time to shop. This one came up in the mid trip between greater Los Angeles to the San Francisco. I love the fact that it has gasoline pumps on site, it also has its unique specialty. Believe it or not Costco caters the local population & ethnicities. One time I found in this place a Japanese green tea below regular price elsewhere! This time I found Calrose rice. Costco limits this rice to where it deems more rice consumed area. Other brands of rice will be substituted for this brand based on what ethnicity lives in the area. I like the challenge to discover what each Costco will provide to its local population.So, next time if you happen to be in a Costco, try to play the game of discovery to find the exotic foods & unique items to specific geography while enjoying your saving that Costco will provide you on your bulk-shopping. Cha-ching, there goes your money out of your wallet!
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February 2023 by Randy H.
I love the Santa Maria Costco store. I just drove by the old Costco which I used to avoid at all costs because of the parking. The new Costco has loads more parking availability and gas at a great price. Super store, super layout. Thank you Costco
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February 2023 by Joshua B.
Whoa what an experience here! Everybody was so nice and helpful. I talked to a nice woman, Sarah B with glasses. She was so incredibly caring and helped me find a specific item that I was having trouble finding, even going as far to walk me through the whole store to find it. Kudos to you! A great place, a great environment, and a great store in general. It is well managed and I will be returning. Many many helpful and kind employees at this Costco!
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December 2022 by Sheryl M.
I went to make a purchase, the cashier said I had a hold on my card, I had to go to refunds to find out why. So, I did, the left me standing there asking me about a return I did, I couldn't remember, never said why I was being held. She couldn't find anything. So she let me go .She said to come Back. I said, did I do something wrong? Am I in trouble? She said, we could owe you money or you owe us money. Anyway, I went back they found that the new employee made a mistake and refunded me twice , so I had to pay back pay back $ 13.45 Does Costco need money this bad to put me through this?????I was soo humiliated and scared.
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October 2022 by Christina G.
A huge shout out to the Santa Maria Costco hearing aid department! Our poor dad was told it would be 4 MONTHS to have an appointment for a hearing aid. Luckily, this location was able to hook him up for an appointment only 3 weeks out. Thank you ladies for helping my parents!
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August 2022 by Awesome Possum 2.
It is amazing I love it so much The food at the it's amazing and the store has such great stuff the gas is well priced I would totally recommend this!!!
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July 2022 by Stella K.
This review is for the gas station. Not much space to line up behind those people pumping due to a barrier in the back. However, the line moves fairly quickly with 24 gas pumps (8 lanes; 3 pumps per lane). I like how this Costco has the light indicating which pumps are occupied and which ones are available. This was definitely a better experience over the one I had yesterday at the San Luis Obispo Costco gas station. Regular gas here was $5.69/gallon, which is cheaper than $5.79/gallon I paid the day before at Costco San Luis Obispo. Since this Santa Maria location was easier to get in and out of, I will definitely choose this location over Costco San Luis Obispo next time I need to gas up in the area (during a road trip to/from Santa Barbara or further south).
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June 2022 by Kai G.
Very long lines on a Sunday. First Costco I been to in Cali that requires membership card to purchase at the food court!
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June 2022 by Numbers Guy G.
Not sure why this has a 3 star rating - Costco has no equal when it come to quality, prices and service. The only legitimate complaint would be product selection and occasionally very busy. Roy M says he encountered a rude cashier; I've been going to Costco for more years than I can remember and I go several times a week and I've NEVER encountered one. I have to conclude Roy's experience was a very rare exception. The selection issue is a significant one. If you see something you like, buy it quick because a lot of their stock disappears once they sell current inventory. Many items are staples and carried continuously - breads, meats, paper products, etc. Just check Consumer Reports and you'll find almost every department at Costco rates highly
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April 2022 by Roy M.
01/29/22 Cashier Ray P. was extremely rude & condescending. I've dealt with many rude Costco cashiers but this guy has to be on top of the assholes who work here. Bit overdue review but needed to be added. Had it drafted but never posted. Nothing will happen anyway lol. Just hope Ray sees this. F*** you Ray.
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March 2022 by Dan D.
Here's the thing. You either love Costco or you hate it. If you love it, it gets five stars. If you hate it, I don't know what to tell you. Anyway, to me their return policy is worth the price of admission. They carry quality products almost all the time. I've gotten a couple of stinkers, but that return policy is for things like this. Depending on which store you frequent, the crowds can be terrible, but the new self checkout really helps. All in all, I fall into the l"love it" camp. I haven't ever had a negative experience with any Costco employee at any Costco I've been to.
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March 2022 by Mark Reyes
Very helpful and knowledgeable. Ala you rock, brother.
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February 2022 by Max A.
the older, bigger woman checking receipts tonight was extremely unprofessional. she ignored my family and i when i walked up and was talking to the other woman the whole time. she then held my receipt and just kept talking. didn't say one word to me the whole time. disgusting.