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March 2024 by Eric F.
Saw this place on my Albertsons visit. Decided to see if they could fix my watchband that broke after a motorbike accident in December. Found out that the pin connecting the bracelet to the lug of the watch was broken. She replaced it and everything worked perfectly. Great friendly service.
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July 2023 by Shilpa K.
I took my engagement ring here for its first ever cleaning and I am so so happy I did! Staff was so kind and explained so much about my ring that I didn't even know, specifically short and long term care. I also brought in a necklace with a broken link that they kindly fixed. I highly recommend this local, family business!
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March 2023 by Byron T.
I've gotten my wife's band sized here and cleaned 3 years ago. And then the other week I came back and got my ring fixed and polished. They have great customer service and are personable and polite. I try my best to stop by whenever we need help with our jewelry.
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March 2023 by Patty C.
I have had a couple of repairs done here in the past and was very pleased. Recently I took my wedding rings and my late husband's wedding band in to have the stones from both set in a single ring. Kourtney was so helpful in choosing a setting and deciding how to set the stones. When there was a slight delay waiting for an ordered item they called to let me know. I am thrilled with the outcome and cannot say enough about the excellent customer service! Highly recommend this company.
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February 2023 by Lisa Beck
The jewelry sold at CB Hood is top notch. Family owned & offers the best service. Very trust worthy & know their jewelry!
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January 2023 by Frank R.
I've been dealing with them for years. Great staff great prices. Courtney is my go to anytime I need something. I live in Las Vegas so that has to tell you something about CB Hood.
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January 2023 by Norma Hauk
Beautiful jewelry and wonderful people to work with.
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September 2022 by Stefanie H.
We have had such wonderful experiences at CB Hood Diamond company. They have a great selection, are courteous, helpful & friendly. They have two gemologists on staff & are very knowledgable. They are always ready to clean your jewelry, free of charge and were very helpful when I needed to sort out my deceased aunt's jewelry. You never feel pressured to make a purchase. We highly recommend them.
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August 2022 by Manny Mestas
I had my Native American ring repaired not only did Brandon fix it in one day he did it at no charge. Never in my entire life has any jewelry store ever done this. This really means so much to me I love wearing it.
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August 2022 by Samantha Hyland
100% recommend!!! Courtney and Brandon were both excellent to work with. Not only did they fix my ring, they went above and beyond to make sure my ring was perfect. I had a darker diamond and they switched it out free of charge without me even asking. I look forward to working with them in the future. Great customer service!
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June 2022 by Barbara C.
my granddaughter wanted a Tahitian pearl necklace. for her Graduation gift I just happen to have one. I took it to Hood's Jewlery store, Michelle n Kortney " ARE THE BEST IN THEIR PROFESSION " both ladies, transformed my pearl necklace to a BEAUTIFUL NECKLACE ,ear rings plus also made a matching bracelet that my GRANDDAUGHTER JUST LOVE'S. They spent the time to make it look just PERFECT FOR A Young LADY thank you for your ABOVE AND BEYOND SERVICES IT TURN OUT SO BEAUTIFUL Barb Maycott
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February 2022 by J N.
Honest jewelers in Santa Maria. I've come to this place a couple times once the clasp on my tennis bracelet had broken and someone had turned it in and the jeweler fixed my clasp, another time my watch needed to be fitted and fixed as a link had broken. Each time they give honest advice, they've never switched out my diamonds and they always give me advice to save me money. An honest and well priced jeweler is hard to find. And I'm grateful.
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January 2022 by Jerry M.
I'd like to give a zero star rating but the fact only one employee was decent I'll give them 1. The guy from the commercials and my guess his wife were just straight up rude and disrespectful. I'm sorry I came into your business and it inconvenienced you two to have to get up and say hello after standing in the show room for 5 minutes. I can do rude, I can deal with grumpy, but when a customer brings a piece of jewelry in to have it appraised or looked at, maybe take a second and think hmmm maybe this is sentimental or has history to that individual not just jump straight into "yeah this is terrible ha ha ha". Like old man have you seen you appearance or the smell of your business? That's terrible and that fact the two of you were grumbling about having to get up from a chair, go f*** your faces!!! F*** that place!! To the one gentleman that was nice enough to be polite an act like a decent person, sorry but your boss should lick the dog s*** stains off the carpet and give you a raise!
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January 2022 by T. N.
Had my ring resized 1.5 size smaller. Great customer service and perfect resizing! Got it back in a week. Would recommend this place.
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January 2022 by Alis Be Ward
Repaired a necklace for me that keeps snapping. Took another 3 years before it broke again and will be going back (not their fault, it's ridiculously dainty and I'm rough on jewelry).