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January 2024 by Frank Amador
Been doing business with Big Brand Tires for over 15 years. Great service each and every time. keep up the great work
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January 2024 by Daniella Skinner
I went to get maintenance done on my car and I did not have an appointment and they were able to squeeze me in and they said it would take about an hour but it only took 30 minutes to my surprise and I was so happy it was so quick and so easy and they were very kind and even taught me some things I did not know before.Highly recommend!
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January 2024 by Enrique Cantu
Big Brand Tire & Service has a Great professional staff. I had a flat tire and within 15 minutes they had fixed it unlike America’s Tire which made me wait 20 minutes before the cashier finally got off the phone after talking with a friend.
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January 2024 by Mario P.
Appointment is Pointless.Made an appointment for alignment, arrived just for them to tell me it would be a long wait. 3 customers were ahead of me, completely defeats the purpose of an appointment. Ended up going elsewhere.
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January 2024 by Juliet Dahlberg
They are super helpful, quick, have the best prices and staff is super kind kind. would highly recommend getting your car work done here!
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November 2023 by PJ G.
Great friendly service team. Ray is a fantastic manager. Highly recommended for all tire needs.
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November 2023 by Kendell K.
Over the years I've always had good service here. I appreciate how accommodating they are.
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November 2023 by Carsten
Took my 1975 Cadillac to get an alignment. Dropped it off and came back the next day and they had it done. Very happy with the results and that they were able to work on a car as old as mine! Definitely recommended.
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November 2023 by Roy Hale
I had purchased 4 tires for my car a couple years ago, ended up having a Bulge in one and a nail in another. Both were replaced with out any issues. Staff was very professional and I had no complaints, it was a positive experience
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November 2023 by Bob Nelson
I was surprised at the service rate this time. Even though it was for an alignment my vehicle was in and out within an hour. Last time I went in for an appointment for a flat repair it took like 3 hours to get it done. That time I was not happy for the duration that I was there for. This time I was more satisfied with the service.
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October 2023 by Jay ..
Good, efficient, and professional service. I was in at appointment time and out in a decent amount. Great communication from staff and no high pressure tacticsAppreciate the free tire repair
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October 2023 by Sam L.
Great experience every time I go! They're always quick and helpful, but never pushy. They point out things they notice I'll need to get replaced soon, and give their honest opinion on how urgent it is.
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October 2023 by Joaquin Mendez
I made my appointment online which was easy. The staff was friendly as I walked in. The place was clean considering it’s a tire shop folks. Don’t expect anything flashy besides the rims displayed around the large room. There was a soda and snacks vending machines if needed. I found myself a nice little quiet place to sit and catch up on my shows while I waited for my oil change. I was told it would be 1 1/2 hours. It took about an hour so not bad by any means. They serviced my wife’s car and did a great job.
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September 2023 by K. T.
Stoped by after work as one of my tires kept saying it was low. They checked my tire and found a small piece of metal. They removed it and didn’t charge me anything!!! I totally thought that coming here on my own and as a female they would try selling me tires or something I didn’t need. I was pleasantly surprised by how nice, helpful, and quick they were. In the future when I do need tires I will remember this and go here.
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September 2023 by Ginger Lee
This used to be a good location pre pandemic. But I made an appt. for a service and was literally strong armed by whoever I spoke to on the phone that I had to come in at this time to get a discounted rate; this was corporate customer service. Then I get there at the appt. time and they tell me the equipment is not working and try to pawn me off on another business down the road. And when I asked when this equipment would be fixed, vague answer. I should have been notified since the guy said the equipment had broken down the day before and I had made the appt. late morning the day before. So there is no communication between your appts. and who makes them????? I don't think they were being truthful and weren't helpful. Why would I want to go to another business? If I had wanted to do that, I wouldn't be going to this one. Poor service and customer service has gone way down. What an embarrassment to the community or do you only serve certain types of people????
