Best Western Plus Big America offers a pleasant stay with friendly and exceptional staff. Guests appreciate the clean and comfortable rooms, which are spacious and well-maintained. The hotel provides a good selection of breakfast options, with many describing the coffee as better than other hotels. Parking is convenient, with easy access to rooms, although there is no elevator for the second floor. The atmosphere is welcoming, and some guests have noted the staff's compassion for animals, sharing memorable experiences with cats on the property. Overall, the hotel is seen as a typical American motel with added amenities, making it a great choice for families and travelers seeking comfort and good service in Santa Maria. While some minor improvements are suggested, like freshening up the bathroom paint, guests highly recommend this hotel for its overall cleanliness and commitment to customer care.
Room had a make up area and a bathtub which was really useful with nice decor, great staff and clean, fresh everything. Only weird thing was a gaint mirror next to the bed that was a bit startling in the middle of the night if you forgot it was there. I would stay here again, 5 out of 5
February 2026
this hotel is always a great value while visiting family in the area this is the only place that I stay in town
December 2025
Place was fine for a family .. except shower water was almost cold. We were there for a night, so didn’t ask for help
