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October 2023 by Rajan P.
I've been a loyal customer at America's Tire/Discount Tire for over 7 years, and I've visited many of their locations across the US due to my frequent relocations. I've always had great experiences - their customer service is top-notch, and the value they offer keeps me coming back, even though I have memberships at Costco and Sam's Club.Like in life, things don't always go perfectly, and during my recent visit, a small issue cropped up for the first time in all my visits. But what really impressed me was the way Gabriel, the manager, handled it. He showed exceptional understanding and a proactive approach in resolving the problem, and his solution went beyond my expectations.Thanks to Gabriel's excellent service, I'm not only a satisfied customer but also a firm believer in this business. I'd wholeheartedly recommend America's Tire, not just for their quality products and services, but for dedicated individuals like in my experience who make all the difference.
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September 2023 by Kami Correa
I’m am very impressed with American Tire. Store manager Brandon is very knowledgeable and kind. Customer service is above and beyond. Reliable service and trustworthy.
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September 2023 by Rick T.
We recently took my wife's truck to America's Tire in Santa Maria because one of her tires had a slow leak in it. I made an appointment online and dropped it off the next morning. We were there less than five minutes, then went to do some shopping. Within an hour I got a text saying the truck was ready. When we got there they were pretty busy so we had to wait maybe 10 minutes. That's when Gabriel came out and told us they had found a nail in the tire. They repaired it, but also took the time to check the other tires (we thought one of her other tires might be leaking too) and even made sure the pressure in all the tires was correct. When I asked him what the cost was, he said there was no charge. They didn't charge for flat repairs. I'd never heard of such a thing and was prepared to pay $10, $20, or even $50 if I had to because the tire was in good shape and even $50 was only a fraction of the cost of a new tire. My car will need some new tires pretty soon and I know where I'll be going to get them. Also, some years ago my wife took a different truck there when it needed new tires, but that particular size wasn't available any more because the truck was older. They managed to track some down in North Carolina and had them shipped here and installed on her vehicle. That's service worth highlighting and I strongly recommend this location. I can't speak for all America's Tire locations, but this one is top notch.
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September 2023 by Michael Conley
The only place I buy tires. They treat you the way you want to be treated. Great selection of wheels and tires on hand. But, they'll order in anything you want and with a very competitive price. I've been doing business there for many years and have never had a bad experience at all.
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September 2023 by Kami Tipay
I’m am very impressed with American Tire. Store manager Brandon is very knowledgeable and kind. Customer service is above and beyond. Reliable service and trustworthy.
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July 2023 by Bex Mac
I’m currently working/temporarily living in the San Luis Obispo area. In March of 2023, my tire was decimated by a massive pothole on the 101 en route to one of the hospitals I work at. I had it towed to the nearest place that could help: America’s Tire, San Luis Obispo location. Understanding I needed to get to the the hospital ASAP, they were extremely quick. I left there feeling confident and safe.Fast forward by 4 months, my car activated the TPMS alarm, alerting me that the same tire was loosing air. I couldn’t visualize an obvious problem but upon using a gauge to check, I learned that the tire had a pressure of 12 psi! (I think it’s suppose to be somewhere around 46 psi.) I drove my car to the Santa Maria center, which was the closest one to my current location, arriving at 1757 (with their closing time at 1800).I totally expected them to turn me away, (At best, I was hoping they would fill it with air to hold me over until they reopened the next morning). To my utter surprise and appreciation, they resolved it there!Gabe and Alvaro were amazing! They rapidly removed the tire, discovering a nail imbedded in a section that’s not visible when attached to the vehicle.I’m not a big believer in buying warranties. In my experience, they never seem to cover the majority of issues that actually occur. Against my typical modus operandi, I shelled out the extra $29.99 for a warranty on the tire when I made the original purchase back in March.I’m thinking there’s no way this is going to be covered under warranty. They’ll find some reason. For the second time that day, I was pleasantly surprised; they didn’t attempt to hustle me!They quickly replaced my tire at no charge due to the warranty. Then I bought another warranty for the new tire.As a female with a level of automobile knowledge “stereotypical” to that of females, I genuinely appreciate honest professionals in the auto industry. I am also grateful as they prevented me from having to go in late to work the next morning! ?
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July 2023 by Pedro {Peter} Mendoza-Guzman
Had a tire issue. They were very helpful and the
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July 2023 by Diego Suazo De la Rosa
People here are great. Had a flat tire - towing company recommended I go here. They were very attentive and caring, made sure to offer the best option for me and kept me informed of everything along the way.
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June 2023 by kel daos
Purchased trailer tires 5 years ago. They had the best price. Grand son said your tire is low. . They fixed it for Free
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June 2023 by Joe J.
Always helpful... Super polite people and they always go the extra mile to find the hard stuff that im usually trying to find... thanks for all the help
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June 2023 by Diana A.
No sense of urgency , two workers locked eyes with me yet did bother to check in and help , they simply looked away and continued their conversation.
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May 2023 by Jeffrey Acosta-Cousar
They got me in and out of there quickly. I like this place because they have the observation window so you can see exactly how they are treating your car. I had some Forged One Competition Wheels installed on my 2018 Golf R. They did a fantastic job. It cost $22 per wheel so $88 total. I used my previous Michelin Pilot® Sport All Season 4 tires and they were able to get it done quickly. The wheels look amazing on the car. They did recommend bringing the car back after driving 100 miles on the new wheels so they can retorque the lug nuts. I did that and I was glad that I did because to my surprise there were some lug nuts that needed a slight tightening. Don’t skip the retorque! Just come back because it only takes like 2 mins especially if they aren’t busy. All the technicians were great and easy to talk to. Additionally, they will box up your old wheels, lug nuts, caps and place them in your vehicle if you decide not to dispose of them. I think the disposal fee is only like 3 bucks if you go that route. I highly recommend.My only complaint about this place is that the the location access is narrow and the parking lot is small. If you have a lowered car you may scrape if you don’t take your time when coming in and out of the place. Just a heads up.
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May 2023 by Karen C.
Quick service ! Friendly customer service was great by Gabriel. Easy place to get it all done.
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March 2023 by Ken Kimball
These guys are winners. Flexible and fait. I really can’t say enough good things about them. I felt safe when i left!
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March 2023 by Christie S.
Customer service was on point. Gabe went above and beyond. Had an appointment but found a screw in my tire. Gabe made sure I didn't miss it. Would definitely recommend.
