“The customer service was above and beyond. The wearhouse workers were so nice and helpful. We didn't have straps and one of the workers gave us his own personal straps and helped us secure our furniture. If could we could leave more than 5 stars, we would!”
8AM - 5PM
12816 Shoemaker Ave, Santa Fe Springs“Really? Only 1 BOL is given due to "security reasons"? You always need 2 copies. One for the customer, 1 for the driver. Yes, it's not too hard to go somewhere else and make a copy, but how cheap can you get? I highly doubt this is for "security reasons" but just a funny attempt to save a few pennies. Litterally no one else does this anywhere ?”
“If your delivering here try and show up before 7am, before the employees come and park in front of the dock. Or else you might have to back in from the street, blindside.”
“Room to maneuver around nice and friendly staff. Chris was super quick to unload me I wish he was at all of my stops man that would be the life I would come back to this location again”
“You find parking on the street somewhere. Walk in to the receiving shack where they give a door. Drive in. Check in with guard shack. Docking may be tight depending on the door. Wait for unloaded to come grab your gate pass. Unloaded brings it back out for you to take to receiving shack. They’ll get you your signed BOLs. You check out at the guard shack. Go enjoy the infamous traffic. Had a good first time delivery here. 2 hours from arrival to departure. There’s a good Mexican restaurant directly across the street from the guard shack.”
“FCFS Facility
8:00AM--3:30PM (per Claudio in Receiving)
Dead end Street On Orden Dr.
If needed to Overnight, there's Parking alongside (right shoulder) on Orden Dr. for like 8 Trucks.
Receiving on the Eastside (right side) of the Main building (Docks will be on your Left driving into the Facility.
Receiving Docks 98 - 92 if you drive up & one of those Doors are available, take it back in & then Check-In at Receiving between Doors 99 & 98.
Receiving going want your Truck keys to obtain Chock (Chocks are numbered by door) rack located in Receiving.
For my Expierence I Arrived at 2:30PM Parishable 45° of Limes & to avoid the Circus of Trucks during the early morning. Also at that time their box trucks are arriving from their day shift & docking all Doors, good luck.
It's a tight space between Docks cause of the Docks being so close to each other plus the grey (rainbow color) wall in front of the Receiving Docks, cause of all those bumpers hitting it, take your time, G.O.A.L!!
Took Receiving an Two Hours to Unload me. They come to your Truck to give you paperwork, also give you your Truck key to obtain Chock.”