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February 2022 by Debbie M.
Excellent customer service, we rented a unit for our remodel- timely delivery, very responsive to questions.. came back out when I felt the unit needed to be further secured on blocks- answered all my questions and on top of all this - had way better pricing than PODS!
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June 2021 by Rachel C.
Amazing customer service from Maria! She was very helpful and understanding re my ever changing scheduling for the drop off/pick up timing of the Unit. I could not do this move without her help, The container being outside for a month in front of my house made it super easy. The pricing of the unit in comparison to the pod was much less and I would not have been able to gradually pack up all my stuff in 12-14 phases at nights while I worked full time. Highly recommended! The drivers were really nice too!
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August 2020 by Sandra S.
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August 2020 by Lisa C.
I compared UNITS vs PODs and hands down UNITS was the better deal. But the personalized customer service by Maria and team was what sold me. Maria was so friendly, warm and knowledgeable. She kept in communication with me, sent me pictures of the lock I needed to purchase and was able to get my requests in. The delivery of the POD was on time and super clean. I would highly recommend going with UNITS over PODs.
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June 2020 by Ernie D.
Renting yet another portable storage box. This 16 x 8 foot unit is clean and has more than enough room to store at least three rooms of furniture. The door on this unit is solid and I won't have to worry about it falling off. Mara the customer service rep was very nice and easy to communicate with. Ruben, the driver was very helpful and knew how to place the box without any issues. I've rented from other companies recently and I'd have to say this storage box is by far the most cost efficient, cleanest, local and the driver was professional, willing to listen and acknowledged my requests.I shouldn't have looked this company over in the past. Units will definitely be my "go to" for temporary on site storage.
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June 2020 by alex cotto
My experience with this company has been top notch. Staff is professional and reliable. I highly recommend Units Moving and Portable Storage.
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May 2020 by Holly D.
I chose UNITS over PODS based on YELP reviews for both, particularly related to experiences with customer service. I am so glad I went with UNITS! From the first call to their customer service rep, to the final pick-up of my empty storage containers after moving into my new home, this was by far the best moving experience I've ever had. Some well deserved shout-outs! First to Maria in customer service: This gal knows her stuff! I thought she was a Manager by the stellar customer service she provided. She was happy to answer all my questions either by phone or email, and truly eased my mind about this sticky part of my move (storing the contents of a 1600 sqft home for 3 weeks). Second shout-out goes to Bill. He did the delivery and pick-up of my UNITS containers on both ends of this move. Bill had to navigate some really tight spaces, but he is a Zen-Master with the remote controlled ROBO! I also appreciated his calling me with his estimated arrival time (which was always very accurate). He was so easy to work with, and an all around nice guy! Great job, UNITS! I couldn't be happier with your service!
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September 2019 by Patrick H.
In summary - Use This Provider in OC ! After extensive research, we found that Units had the highest customer ratings of all the Portable box storage providers. We tried them for a local move, which included ~3mo of storage over the summer. - They dropped off a clean, nearly new box, on time. - Both the dropoff and pickup drivers were very competent at placing the box, and without scratching up the asphalt at a fussy condo development. - They brought back the full box 3mo later, on time, and again with perfect placement. The worst of it...a driver was sick, and so the pickup of empty box was delayed by one day. Advice - Be generous with the way you tie down your belongings inside the box. We used at least a dozen of those long tie-down ratchet straps, and when we opened the box 3mo later, everything was still firmly in place. Thank You, Units Team ! Patrick
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May 2019 by Elizabeth G.
If I could give this company Zero stars I would!!! They have been the most unprofessional, rude and dishonest company I've ever worked with. The reception Maria and their delivery drivers have been no credibility. They did a lousy job delivering my pods and wanted to charge $180 to fix their mistake. My insurance agreed to pay for the fee and they say before they called to tell me that I had two options, put up with it or gave their pods be picked up. I will never ever do business with this horrible company again!!!! Don't waste your time!!
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May 2019 by Cheryl G.
We recently had our hardwood floors restored and had to move our furniture out of the house. The contractor suggested we rent a portable storage unit for our driveway. Units' quote for an 8' x 16' unit was only $25 less than the others, but they reached out to me quickly and had the best reviews. All of the people I spoke to--Maria, Elizabeth, John and the driver who placed the unit-- were great to deal with. Warm, friendly and efficient. I highly recommend them.
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April 2019 by Dana C.
USE THESE GUYS!!! We actually have two storage units right now - this one and a small space at Public Storage. I put some china and things I was afraid might break into Public Storage and I WISH I HADN'T! Public Storage is a nightmare!!!! They are far overpriced, not flexible at all - and I've accessed my Units storage pod and not one thing shifted!!! My china would have been very safe in the Units Storage pod and I could have avoided Public Storage completely! I would use Units - the people are Soooooo nice and helpful! Maria is especially kind in the office :-) But, everyone is so helpful from delivery to staging the Unit so I could access it when I needed these past few months. I will NEVER use Public Storage again and will ALWAYS use Units! It is safe and way more convenient (bringing it to you for the move!) and the price is better!!!
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September 2018 by Alfonso B.
Very professional from beginning to end very easy process. The tech this company uses makes it so anywhere you want the storage unit you can put it. Other companies delivery methods limits clearance and where you can have the your storage unit. Definitely will be using UNITS for future projects.
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April 2016 by Cookie 0000
Went on line to look at the web site, found all the information I needed. the next day a discount offer was sent to my email which just made it sweeter.The unit arrived the on the day and time by Jessie he had the best customer service skills and park the unit just where we wanted it. And made sure that we were happy. I also spoke to Cindy in the office who took care of all the paper work and explained everything very well. WOULD recommend to everyone not only the best price.The unit was very clean.
