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March 2024 by Maria B.
This is the worst balik bayan, carrier company. It takes forever for delivery, worse customer service, they do not update us the status of the package, no tracking activities, their Manila Branch never answer the calls. Poor customer service, DONOT use this company because it will stressed you out. We will report them to business bureau here in California and planning to inform Senator Tulfo about this very bad balik bayan company.
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March 2024 by Erwyn U.
Wooorst customer service..... Got wrong decision in getting their freight services just to save $10 from LBC ... even for 50$ i would still not get this Sky freight next time. No one answer their 3 mobile numbers - i left voice message to return call but never happened. They promised me to send a new box despite of my multiple follow ups and gave my address BUT still nothing happened.. Wrong info of my balikbayan box estimates arrival and making wrong feedbacks. Kababayan PILIPINO - you will have a headache with this lousy forwarding business.
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March 2024 by Rose
No one answer the phone! So be careful with this company.
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March 2024 by Jeff Ancil
Will never use them again
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February 2024 by Nosred L.
Dont trust this business, they are scammer. They dont answer follow up call, always on voicemail, they will call you back ONLY if you tell them that you are sending cargo box. And your cargo box will not drop into the distination!!!!!
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February 2024 by Movi Star
Picked up my box last Sept 2023 so my son will receive the box by X'mas but until now Feb. 2024 he never received yet until now. I called so many times they said they will call me for update, they never call. I worked hard to fill up the box and looks like they just don't care.
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January 2024 by Liza Rebecca
UNTRUSTED CO.STAFF LIER I HAVE 3 DIFFERENT CONTACT # to THIS CO.BUT IT TAKES DAYS TELL STAFF ANSWER MY CALL ALL WENT THRU VOICEMAIL & NO ONE CALL ME BACK either EXTRA SUPER POOR SERVICE CO. TELL AFTER DAYS OF CALLING FINALLY STAFF ANSWER MY CALL UNFORTUNATELY WHAT UPDATE YOU GET TO YOUR FOLLOW UP IS SUPER LIED FROM THE STAFF NO WORD OF HONOR ,STAFF SAID TO ME OH YOUR BOX WILL ARRIVE THIS CHRISTMAS WEEK 2023 BUT HICK NEVER ARRIVE, MAKING FOLLOW UP AGAIN DEC.26 SAME THING DAYS / FOREVER TELL STAFF ANSWER MY CALL ,NOW THE UPDATE I GET MY BOX WILL ARRIVE 1ST WEEK OF JAN.2024JESUS SKY FRIGHT co. MY BOXES ARE ALL FOR CHRISTMAS gift PORPUSES and Christmas decorations, I'm aware 2 to 3 months is the process of my balikbayan boxes ARRIVal to my home address as usual ,The reason I sent my boxes back sept.2023 for a month extra time to make sure my boxes will arrive early Christmas but what the hick happened almost new year / almost 4 months where is my boxes SKY fright???I paid plus giving your staff a tip on your services & I get frustrated due to your extra very poor services,my family back home was expected to decorate & receiving gifts this Christmas especially kids but what they get nothingGod lord help this co.you don't even contact your customers atleast letting me know the reason instead I had a hard time to reached your staff plus giving me a lied info.
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December 2023 by Abet D.
sent my box Aug 30, 2023, but until now no sign of delivery. they keep telling wrong information
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December 2023 by Verna F.
Beware of this sky balikbayan. Avoid using and getting them to send your box. It will take more than 5months and worst not receiving it. Our box was still at their warehouse up to this writing. They will just give you false hope. All staffs (us & ph) especially Cel including the owner Minda and Joshua were disrespectful. "bastos mga kausap". I just hope this business will be closed. Scammer!!!!
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December 2023 by Rd S
This is the worst company I ever used to send Balikbayan boxes. They will promise you 2 months but actually it will will take 4 to 5 months to arrive. Please stay away. If you don't want headaches. They will not even answer or return your call?. 0 Star or negative for me.
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November 2023 by Lance A
What a dumpster fire this place is! We sent a box over 9 months ago, and as of October 22, 2023 it has yet to be delivered. After countless attempts to call and contact Sky freight for answers, I was met with hang-ups, or no answer at all, and when the rare time that they did answer they had no response as to why the box hasn’t arrived. I wish there were a Zero star review, because giving them a 1 is too generous. I am seeking legal advice as to see what can be done to hold these people accountable. Needless to say I, and everyone I know or come in contact with will NEVER use this horribly run “company” again!
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November 2023 by Mrs Cheese
I will be giving 0 to this company! I sent 3 boxes end of May. Right now, it's already October 20. It's been 5 months and our boxes still haven't arrived. I called to check, another 10-15 days. Jusko! It is said that it will be delivered in 2-3 months. It's been half a year!
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October 2023 by Camille Estrada
SCAM!!! Don't use this company, ever! We still don't have boxes for 8 months. With so many excuses, we don't believe anything anymore! THIEVES!
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October 2023 by Website Admin Golden Arches
sky freight have never delivered the box to Philippines . it’s been six months now
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July 2023 by Audrey Dandasan
Don't send anything here, their service is ugly, no one answers your calls and it took a long time for your shipment to arrive