Recently purchased a pair of climbing shoes online. Had a warranty issue and was directed to reach out directly to Mad Rock. I had the pleasure of working with Andrew who could not have been more responsive and helpful. Customer service was fantastic- cannot say enough good things about our experience and would definitely... read full comment
November 2023
Amazing customer service, we drive over an hour to get shoes here every few months!
October 2023
Outstanding customer service. Will definitely be coming back in the future and recommending to my friends
