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January 2024 by Chris Mercadante
I planned a cross-country snap/container move with King Relocation Services/United Van Lines. My coordinator was Cindy, and loaders were Adam, Ben, and Charles. Overall, the service was better than I expected, and cost less than I had planned, so I have nothing but positive things to say about the quality and value.On the loading day, the guys were respectful of my property, communicative, and hard-working. They got things sorted, carted down stairs, and loaded in about 2 hours in total. The only hitch was the dimensions I had for the containers were slightly off, so my attempts to keep things to 1 container (rather than 2, which cost a bit more) didn't pan out. But, even 2 containers was incredibly low-cost compared to what I expected to pay for a cross-country move.All throughout, Cindy was extremely responsive as the point-person in the office. She kept me up-to-date on what was going on, when major milestones were happening, and where my shipment was in transit. Couldn't ask for more.To the team at King Relocation Services - thank you so much for helping make my move a little less stressful and ensuring things went very smoothly, without breaking the bank!
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December 2023 by Deborah B
Our experience with this company was amazing. King Relocation Services made our move to another state smooth and stress free. The crew was friendly, professional, and prompt. Watching them load, one could see their expertise in action. Everyone was moving as a team; it was clear they were experienced and had handled such a huge task before. The truck arrived for delivery on time and exactly as promised. We then watched the same professionalism in action again as the truck was unloaded. This next crew was also extremely accommodating and skilled. The whole process was huge for us, but King Relocation Services made this piece seamless and stress free! The communication was also stellar. We would like to share our gratitude to everyone involved for making this huge move an experience that was calming and normal. Promises made were promises kept. Actually they went above and beyond!
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November 2023 by Helga Thordarson
This moving company was fantastic! They treated us well from start to finish. The crew (David R., Mario M., and Ernie) was cheerful, efficient, skilled and fun. Our moving day went smoothly only because these three were such good problem solvers and so hardworking. They treated our belongings with care and we had an extremely positive experience. They even made a tough long day feel fun. Highly recommend!
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November 2023 by Helga T
This moving company is absolutely stellar. We had the best experience imaginable. The price was more than fair. The crew was cheerful, skilled, hardworking and competent. The day shouldve been a disaster, but **************, **************, and ***** were great problem solvers and got it done. They made us feel cared for and the whole experience was stellar. Highly recommend!
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October 2023 by Anu G.
My family and I had a terrible experience with King Relocation Services. We moved from New Jersey to California. The initial inventory survey and contact with their company was okay. We qualified for the SNAP program which is a container based shipping program (the more containers, the higher the cost). There were several issues with the movers in New Jersey and with a breakdown in communication with the company. We had sold a lot of our furniture as to decrease the number of containers used. We explicitly told the our coordinator this via email and phone call. During the unpacking phase, we were surprised to find that the packing crew broke our dresser, emptied the contents of the dresser (which was against what were instructed), and used full container for the dresser and its contents. The container was otherwise empty. The crew broke the dresser leg somewhere during the process then tried to cover up the damage by marking it as broken on the inventory sheet which was never brought to our attention and were surprised when it arrived damaged and unusable. The dresser could not physically have been standing if the leg was broken. We had hoped to fit our move into 3 containers and and were surprised to see a broken dresser with only few other items in the 4th storage container which ultimately cost us another container. We are frustrated and disappointed with their lack of professionalism, even moving items clearly labeled not to be packed (i.e. dirty kitchen towels) and even packed their empty tape rolls and water bottles we had provided. After bringing this up to our coordinator, we got round about answers of how they do not tell customers if anything is broken as to not offend the customer. They refunded money for the dresser but did not process the claim for the container which cost us an extra $1,500. Unprofessional and dishonest with a clear lack of vetted professionals. I would absolutely not recommend this company.
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October 2023 by Zach Young
They did an excellent job helping me with my move, especially given a tight timeline.
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September 2023 by Alex M.
Moved from LA to Chicago recently and King & United Van were great work with. Easy and smooth from pickup to delivery. Nothing amiss. Shayne, the lead, and Sandy, at the office, were excellent and easy to work with. Would highly recommend.
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August 2023 by Estefania B
I recently worked with King Relocation Services for my move, and they were outstanding. From start to finish, their team was professional, efficient, and highly skilled. They handled my belongings carefully, and the process was smooth and stress-free. If you're looking for a reliable and top-notch relocation service, I highly recommend King Relocation Services. They made the experience surprisingly easy and hassle-free.
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August 2023 by Rick M.
This was the best moving experience I have ever had. Communication was on point all the way through the process. Jessica answered all my questions quickly and made the process so easy from beginning to end. My company moved me so I don't know how the price lines up but I'm sure it was an excellent deal for the service received. The guys who packed me up were super respectful and took great care of all my things. They were very friendly and easy to talk to. The crew who unloaded also did a fantastic job and were great to deal with. In the end we are super happy and had no damages or anything missing. I would definitely recommend King!!!!
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August 2023 by Jenny C.
What a great crew of folks. The entire move from beginning to the end was smooth, efficient, and most importantly, communicative. Cindi coordinated my move, and my movers and packers were friendly, quick, and got the job done well. They made sure all the paperwork was done for my condo, and were incredibly thorough. I have some furniture that is a pain to reassemble, and my arrival crew stuck around to put it back together. Would definitely hire them again!
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August 2023 by Claire S.
Jesse and his various crews were fantastic at moving us from the Bay Area to Los Angeles. They were efficient, polite, and professional. They had initially estimated needing two days to pack but were able to accomplish it in one. Jessica our coordinator was great about communicating with us throughout the process and keeping us updated on timing as well as checking in throughout the move. The only thing that could have been done better is that they didn't turn around the door handles on some of the cabinets / dressers, but that was easy enough for us to do with a screwdriver.
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August 2023 by Sadaf S.
We had a fantastic experience with these movers. From start to finish they were detail oriented, careful with our things, and thorough. We had them pack for us too and they used ample packing paper and packed everything carefully. I would definitely recommend them to anyone!
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August 2023 by John D
I can't thank KING ******************** enough for their exceptional service during my recent move. They transported my belongings, including a grand piano, from storage to my new home with the utmost care. Their attention to detail during the packing stage was remarkable, ensuring that everything was wrapped securely. The team was friendly, efficient, and treated my possessions as if they were their own. When we arrived at our new house, the grand piano was set up beautifully, and all our other items were in perfect condition. I highly recommend KING ******************** to anyone looking for a trustworthy and reliable moving company.
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July 2023 by William Y.
I moved many times in the last few years. King relocation is THE BEST service I've come across. Constant communication, clear instruction, and most importantly, ON TIME! I used their service through relocation stipend through my new job and their service is extraordinary. They may not be the cheapest in the industry but they give you all the price upfront and there is no hidden charge. Pick up date and delivery date was accurate. I would use their service again in the future. Lastly, thank you Sandy and Mitch for your constant updates and I appreciate their check-in on the day of pick up and delivery to ensure everything goes well. =]
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July 2023 by Nick K.
Used King relocation for a cross country move (east coast to west coast), utilized their services for pack and load. Arrived on time at the beginning of the arrival window, packed extremely efficiently and carefully. Labeled all my boxes. Very friendly workers, and finished loading on time. Thorough walk through after. Overall very satisfied with the service, made moving 2500 miles as stress free as possible.
