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March 2024 by Jacci
Christina is amazing! She’s very helpful and very nice. She’s always quick to answer any questions and concerns.
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March 2024 by Edwin Estrada
Amazing customer service, process simple fast and efficient. Christiana at the front desk was actually able to get us a better rate than a past quote I was given at a different location! Highly recommend
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November 2023 by Cynthia Anguiano
Dylan was excellent at helping me and my mom get a new storage . Made it hazle free very kind and friendly. Definitely recommend storing with them.
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October 2023 by ryan hoffman
Whenever I need a storage unit this is the place I always prefer to go to!! You honestly cant find a better extra space storage facility in all of LA and trust me I've seen and experienced my fair share of the locations from friends and family's units and my job renting units in different parts of the city...and almost every location had either homeless that would break into units and steal to even other tenants who would be shady and watch what you would put in your unit just to come back and break in.. on top of dirty units and rats and roaches ...???? But this location is top knotch, manager is nice, staff is nice and helpful! Units are clean and always have a good rate!! And even after moving out of the area I still choose this facility not only because it's convenient for work but I feel safe with my personal belongings here than anywhere else...
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October 2023 by Kiddo Dangerous
This manager is a thief. Or at least shes in on it with the thieves. She didn't call me for 5 days to tell me my storage was broken into. 5 days! Don't they do daily checks? I investigated where she said they allegedly cut the fencing to get in, where there's also a blind spot. But there was No damage to fencing... and it wasn't a newly replaced fence.
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September 2023 by John S.
Besides doubling my rent unexpectedly, I never had any problems here. It's a shame the owners decided to get greedy, because I packed my stuff up and left, and will not be back, after that. Been here for over 2 years, and never missed a payment, and all of a sudden the amount coming out of my checking account AUTOMATICALLY, doubled. No thanks. They're reasoning: we're charging market rates now. Ok, bye.
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August 2023 by J R
The experience was so great, Jennifer is a really nice person, kind and Very professional.⭐️⭐️⭐️⭐️⭐️Stars for her. Thank you for your help, everything was great. I really recommend it.
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August 2023 by Ody Cifuentes
Christina showed us the best option for our storage unit. She is very attentive and professional I highly recommend her.
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August 2023 by Ruben H. Reveles
Great experience ever! They gave us options and shared opinions on what would be best if we would like! Step by step on the contract and polite! I would recommend them to everyone..!
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August 2023 by E LL
Upon closing my storage Christina was so helpful.Sjr made everything so quick and easy. Thank You Christina Gilliam for your great service and help much appreciated.
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August 2023 by Irvin Barron
Our visit was great found the unit without problem thanks to the directions. The people in the office are helpful and welcoming, they mentioned a bathroom and free water. Best storage unit place I have been to so far.
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August 2023 by Myrna Casado
I'm very grateful to Christine for taking care of me by getting me a nice storage unit and since she was so busy I had to wait a few minutes and she rewarded me with a unit lock. I love the unit and the great customer service ☺️
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June 2023 by Janelle Halbrook
Everything from the online inquiry to the phone call with the facility manager to moving in!There was only one part that failed my expectations. And luckily, it was only one part but it’s important Extra Space Storage AND facility manager work on this. When I went to the facility, I had no emails indicating How to get through the gate AND what my storage unit number was and where. I went after off ice hours so unfortunately I was there with people who helped me load all my belongings and drive me since I don’t have a car. So I just stood there by the office door hoping id find an email with it. Nope nothing. So I called hoping someone could help me but no, it was after hours entirely. All I was given was help with the gate code. After about 45 minutes and trying many different ways to experience the “easy to move-in experience” I thought to check my account online. Where it told me indirectly what my unit was but I struggled to find it without a map. I would suggest sending all storage tenant via email a confirmation that included GATE ACCESS INFORMATION, UNIT NUMBER, HOW TO FIND IT(on a map).And maybe with a phone app making it possible to view the map interactively.
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June 2023 by Aries Martinez
Received great customer service was extremely helpful and listened to all my questions and was accommodating to my request on being on the lower floor
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May 2023 by Lizbeth Gallegos
Christian was fantastic. He is super friendly. While visiting the site, he was out in the property cleaning units and also helping customers in the office. Will recommend extra space to my friends and family.
