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July 2020 by Marcela O.
I really hate this Bank of America! Every time I come it is either closed or I can't withdraw any money at their ATM machine. Extremely annoying!!! Don't come here.
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July 2020 by Charmaine G.
There are three locations I usually go to depending on where I might be going. This location by far is my "favorite" because everyone is friendly. I usually have more than three transactions I have to do and they don't ever smirk or seem like it a bother, whereas other locations have exhibited that behavior. Also, during this pandemic their drive-through is also open which is a ++.
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May 2020 by Mayra N.
This is the worst Bank of America only one bank teller! Save your time don't come to this bank been here for a while already. I'm just here wasting my beautiful life in line because only one teller. In the whole bank
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March 2020 by Armando O.
I used the BofA's mobile app to deposit my paycheck using Bank of America photo app. BofA placed a hold on my payroll check for seven days...unbelievable!! I could not access my money until seven days after using the mobile app deposit. (mind you last month I walked in and deposit my check, I was able to use my money the next day within 24 hours). I thought this app was supposed to make our life easier!! I called Bank of America they couldn't help me, then I went into this their SFS office and still I couldn't get any help to release my money to pay my bills in a timely matter. Besides charging so many bank fees, they hold my paycheck!!! I will never use this app again and I would not recommend it to anyone!!!! I'm thinking of moving my account to my Credit union... School First!!!
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February 2020 by R V.
Plan on being here 30+ min. There's always only 1 teller the few times I've been here. On top of that I deposited a check and was informed through email that it would take an entire week to be available. WOW! You would think THE Bank of AMERICA would have it better than that. I recently opened an account here and will be cancelling.
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February 2020 by Rosa S.
Worst office ever!!! Waited my whole lunch in line...smh. 45 mins..only 2 tellers for 15 people in line...& slow as hell!!!!!
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January 2020 by Kevin L.
I have nothing but problems when trying to cash a check at this bank. Many times and most times it's not an issue but once a month at least, they hold me up, claiming the check isn't valid, isn't printed right, isn't signed right. Always something, when my employer has been with BOA for years, printed checks the same for years, and none of my colleagues have issues cashing or depositing their checks. But somehow I always have an issue, and they try to force me into opening an account. Honestly I'd love to, but if you can't cash a simple check, why would I bank with you? Not to mention the long lines at 10am or 2pm whenever and the one or two tellers open, while I see three others in the back lolly gagging. Only plus is most of the tellers are very nice, but the whole policy around cashing checks issued BY A BOA has to change, they need to stop harassing me.
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January 2020 by Joseph P.
Just adding to the majority of horrible reviews already here. As I stand in the bank line of 10 people, it's amusing to me that they have 1 teller open, who happens to be a trainee. No, I don't have any other thing to do today other than be at the bank for an hour. I really don't. Smh.
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December 2019 by Jason S.
Spent 20 minutes in line while the teller chatted with a customer about non banking things. Avoid this branch if you value your time.
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November 2019 by A S.
Well after 13 years you are losing a customer. In the past you have allowed 3rd party checks but now you absolutely refuse. Even though my husband has walked in and shown his ID and has the same last name you simply didn't help us. When I walk in other banks I'm always greeted at the door and they offer way more services!! The two ladies who have worked at this bank Areli and older lady with glasses are incredible. The new managers Elizabeth and the guy are too invasive and extremely loud and I've seen customers yell at Elizabeth and tell her how ghetto she is. Something shady is happening at this branch with the new management and changes. They would rather lose a long standing customer who has never gave or had any issues then do the right thing. Plan to always wait 10-15 minutes in line each visit as well whether there is 3 people or 10 they take that long always
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October 2019 by Elena J.
If I didn't have to make transactions here I wouldn't. The lines are always long and they only have two tellers and one person behind them watching over them as if their going to steal the cash. Then once you get to the front of the line the f****** teller closes his window leaving one teller to attend to everyone and if you think that stupid person in the back is going to help out, NOPE. She's just going to keep watch and see the line getting longer and longer. BANK OF AMERICA HIRE MORE F****** TELLERS!! For some reason people choose to bank with you.
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October 2019 by Eric A.
Probably the worst banking experience I've had to deal with with my weekly deposits. At first I was glad to get instructions to deposit to a bank that is steps away from my home, but for the past three times the waits have been tedious and long. I now have no choice to drive to another branch because dealing with this one is a huge waste of time. 40 minutes just to make a deposit..awful.
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October 2019 by Melissa L.
Can I give this BOFA a NEGATIVE STAR?!! It's terrible how they only have two teller and expect people to be patience. Bank of America Corp need to stop being cheap and hire more people for help.
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October 2019 by Mallory B.
There always 5 people behind the glass but only two at windows I literally waited 15 min just to withdraw money outta my account the other people just look at you like you are waiting like they dont know what they are doing. You guys need to be faster
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August 2019 by Hannah J.
If I could give BOA negative stars I would. Always understaffed, employees are rude. I go into to exchange currency and the ONLY person that can help is busy for another 30 min. Are you serious? This bank sucks, I wouldn't recommend ANYONE to use Bank of America if they can help it. Honestly the worst bank I have ever banked with.