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April 2024 by Linda A.
Horrible customer service by Dimitri. I asked for help with my battery and he rolled his eyes sighed so hard. He was sloppy had food crumbs on his mouth. Arms and head hanging he was so bothered he came outside with me and then passed me off to Tina his manager to help me. She said ok but had to go get cookies from starbucks first and left me standing there. She did help me change my battery she was nice but forgot to put a part back on and asked if I could do it myself later! I said no I just spent 200.00 dollars and I want it done right. She did it right. She was pleasant but my total experience there was ridiculous! Dimitri needs to learn customer service skills. He kept pushing all the customers to Tina his boss and stood there doing nothing. He even had a call for a parts check on speaker while Tina was out buying cookies and wouldn't even look for the Radiator left them on hold also till Tina came back with cookies? Her excuse for him was he had to get up early this morning. RIDICULOUS!
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March 2024 by Nokkie T.
Best autozone i ever been to. I went in for windshield wipers and carpet cleaner. They had a good selection and it was easy to find. I was helped by Tina. She was extremely helpful and nice. A1 customer service at this location.
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February 2024 by Viridiana Aceves
Thank you auto zone for all the help and thank you Tina such a great human being love the help will always appreciate you. Also great customer service
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February 2024 by Min Kim
Tina helped me replace the battery.She showed me what battery I have and showed me a variety of batteries they got. I asked what's the difference between them was, and she easily explained the differences between them.Replacing took about 5 or 7 mins to do, probably a lot longer if I did it myself.
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February 2024 by Lali *****
Tina is the best.. she goes above & beyond for you. She knows her stuff & is a very good person. Her attitude, knowledge and just the way she presents herself is someone you want to deal with at a store.
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February 2024 by Kaydence A (Stang80eight)
Tina really help me with a return really nice and friendly
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February 2024 by Alan K.
they were extremely rude i walked in just because i didn't know what i needed and i just wanted to see if i needed anything and i had some free time and this worker literally kicked me out for WHAT!im just a customer trying to get some parts and he had the audacity to kick me out like he gave me so much attitude like you work at auto zone sir calm down
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February 2024 by Lucy C.
Joe is great!! He helped me with my battery. I wish I could express my gratitude in words. He went above and beyond by helping this lady (me). He saved me a lot of money. The car dealer was going to take me to the cleaners! Thanks again Joe!
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February 2024 by Mike
Tina informed me about a new turtle wax product and special ordered it for me.Excelent customer service.
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February 2024 by Sergio Serrano
great customer service from Tina and Frankie!easy swap for battery and was able to provide the cleaning tools I needed!
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February 2024 by The Bubba Master (The Bubba Master)
Great service, advice, and assistance from Tina.
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February 2024 by Michael Soria
Tina C. At the SFS AUTOZONE is great. She goes up and above what is needed to help the customer. SHe has helped me with a big break project in the past and today with all the rain she came out and placed my new windshield wipers on. Now I can do just fine myself. But she wouldn’t let me. She stood in the rain and placed them on for me. Thanks Tina C. I WILL BE BACK. MICHAEL.
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February 2024 by Art Miranda
Kyler and Tina were very helpful not just today but every time I come.
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February 2024 by Mayra Macias
A bad rain storm was about to start and Tina C helped replace my back break lite ,, she went out and behond her job . Super Nice and willing to help me ???
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February 2024 by Desiree Hernandez
I wanted to say thank you Eric V. He was very helpful and nice. Always happy to help.