Walgreens is a place to refill prescriptions, shop for health and beauty products, print photos, and more. The staff is frequently described as friendly, helpful, kind, and nice. They are known for doing the right thing for customers, offering patient and persistent service to solve problems. Employees are willing to explain things clearly and make processes easy. The store is always busy with many people. It is relatively clean and decently stocked, though some note it is not very clean. Parking is fairly easy. Shopping is generally quick and easy with items being simple to find. However, the checkout process often takes forever, with long lines and a minimal but sometimes slow wait. The store can be very busy. Overall, it provides essential pharmacy and shopping services with helpful staff, despite sometimes being crowded and having slow checkouts. Pharmacy hours are Monday through Friday from 8am to 9pm, Saturday 9am to 1:30pm and 2pm to 6pm, and Sunday 10am to 1:30pm and 2pm to 6pm.
This place makes me want to blow a gasket. Waited at the drive through pick up for 20 minutes with no service. Any time I go inside to pick up, the waits are long and the staff is apathetic. I wish they would put some work in to improve the service. Gonna have to switch pharmacies
April 2024
The pharmacy here is a joke. I work for a medical office, and we have trouble every time we send a prescription for one of our patients to this location. I no longer have any confidence in this pharmacy and would not recommend it to anybody.
March 2024
Is it possible to give 0 stars? This is the WORST pharmacy in Santa Cruz, possibly the worst pharmacy I have ever been to. I was on hold for 18 minutes. Then they said they can't help me.
