The UPS Store #1426in Santa Cruz offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally-owned and operated business is dedicated to helping customers with their needs. While some customers have had positive experiences with the friendly and helpful staff, such as Vanessa and Toshon, others have encountered issues with unexpected fees or lack of information. Overall, the UPS Store provides a generally efficient and satisfactory service, with the customer service being a highlight for many.
Returning a parcel is honestly so simple and quick you won’t believe how easy it is. And , finall my package is on the way and front desk office please greets me every time friendly staff
April 2025
Be careful asking them to print things for you or using the computer! I emailed them 1 page to print and they didn’t tell me there was a service fee of 2$ until it was time to pay. I thought there was a fee for using the computer but not emailing them and he said it doesn’t give proper information on the computer. Sketchy.
February 2025
Your store was very clean and the employees were very helpful. Thank you all.
