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March 2024 by Regine S.
I haven't worked with this shop before, but Mercury sent me here after my car got sideswiped. I was really impressed with Perrigos and would recommend them to anyone! Dave, the receptionist, and the technicians I talked to were all extremely friendly and professional to work with. The staff is wonderful, and they did a great job of making my car look new again. Hopefully I won't have to come back, but in the event of a collision, I would highly recommend this shop.
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October 2023 by Sandy H.
Excellent service and value. They were booking out a few weeks. The day after I met with Dave, he called and said he found a spot to get me in the next day. Beautiful work. My 2013 Honda feels like a new car!
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September 2023 by Henry Burming
Quality work! Went in for a bumper/taillight good price nice staff which I can appreciate since some were younger mechanics but talked to them for a bit and definitely seem to know what their doing (20 yrs experience at 19 years old type of thing which was awesome! You Dont see that much these days!) kind to my wife as well when she dropped my truck off I’d definitely recommend and hopefully I Dont have to go back but if I do I know where I’m going! Thanks again!
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August 2023 by Gretchen Bronstein
I wish I could give Perrigos a 5 star review like the others. Reason why I went there. I brought my car in for a fender bender. First quote was for 661.00 with extra parts that were decided not needed. The labor cost was $268.00 for 2.2 hours. The second quote was $460-ish. With the SAME Labor charge $268.00 for less amount of hardware to install.The day of the repair, I brought my car in at 11:40AM. A very young technician was there ready to work on my car. He said it would take less than an hour. First thought, why was I quoted 2.2 hours?? ISo I left my car and went for lunch downtown. 15 minutes later I get a call that my car is ready! Wow! that was super fast! When I went to pick up my car, the bill was the same with labor for the first quote even though less parts were installed.Bottom line is they charged me $268.00 for 2.2 hours of labor for 15 minutes of work. ($130 per hour). When I pointed that out to the young mechanic, he looked me straight in the eye and said "that's how we make out money" .I'm thinking that's how you rip off your customers. Even if they're an old granny.So then I found who the owner was, and tried to get a partial refund. I got a returned email that was not signed by anyone saying 3 guys worked on my car, reason it was so fast. yet the math still did not add up. Next step file a complaint with BBB with all of the paper work. No reply.They ripped me off good. at the time of payment I didn't have time to argue, was in a hurry. Thought I could clear it later. But clearly Perrigos good care less because they got my money. They don't care about making it right with me. So needless to say, would never recommend to anyone.Local Santa Cruz Resident
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August 2023 by Gretchen B.
I wish I could give Perrigos a 5 star review like the others. Reason why I went there. I brought my car in for a fender bender. First quote was for 661.00 with extra parts that were decided not needed. The labor cost was $268.00 for 2.2 hours. The second quote was $460-ish. With the SAME Labor charge $268.00 for less amount of hardware to install. The day of the repair, I brought my car in at 11:40AM. A very young technician was there ready to work on my car. He said it would take less than an hour. First thought, why was I quoted 2.2 hours?? I So I left my car and went for lunch downtown. 15 minutes later I get a call that my car is ready! Wow! that was super fast! When I went to pick up my car, the bill was the same with labor for the first quote even though less parts were installed. Bottom line is they charged me $268.00 for 2.2 hours of labor for 15 minutes of work. ($130 per hour). When I pointed that out to the young mechanic, he looked me straight in the eye and said "that's how we make out money" . I'm thinking that's how you rip off your customers. Even if they're an old granny. So then I found who the owner was, and tried to get a partial refund. I got a returned email that was not signed by anyone saying 3 guys worked on my car, reason it was so fast. yest the math still did not add up. Next step file a complaint with BBB with all of the paper work. No reply. They ripped me off good. at the time of payment I didn't have time to argue, was in a hurry. Thought I could clear it later. But clearly Perrigos good care less because they got my money. They don't care about making it right with me. So needless to say, would never recommend to anyone. Local Santa Cruz Resident
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January 2023 by David R.
I found working with Perrigo's Auto Body a pleasure. When our car got dented I contacted them and scheduled to have it repaired. I dealt with Dave, the General Manager, and he was great to work with. Not only was the work that they did, beautiful - our car looks new where the dent was - but when the insurance company sent me a check almost six hundred dollars under the estimate issued by Perrigo's, he contacted them and got them to pay the full amount. I recommend this auto body shop to anyone who needs work on their car exterior. While I hope to never have to go there again, I will only go there to have body work done on our cars.
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November 2022 by Bewell R.
Admit it, most of us would like some areas of our bodies sculpted--refined to sleek perfection, in both shape and surface. Where in the heck can we find body sculpting services? We have enough salons just for hair, for nails, for waxing. Enough with all the hyped cosmetic surgery on a nose, neck, tummy or face. Come on, we want BODY SCULPTING! Our vehicles are so lucky. Right here in Santa Cruz County is Perrigo's Auto Body Shop. This month, after my beloved car (a new 2022) was in an accident that required repair and restoration, Perrigo's proved far superior to other 'body shops'. Perrigo's expert techs BODY SCULPTED my vehicle. The car's body now looks as perfecto as on the day I drove it out of the dealership: sleek inside and out, in shape and color match. But wait, there's more: awesome customer service. Dave, Darlene and all the crew at Perrigo's were helpful professionals--at the outset when scheduling and explaining their work processes and pricing, then doing the work on schedule, and throughout it all seamlessly handling the auto insurance and Enterprise car rental processes for me. Plus, when I retrieved my car, Perrigo's had washed it--it was sparkling clean. Time to go cruising!
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November 2022 by Marcia W.
I had a dent on my bumper and Perrigos did a fabulous job. Dave went above and beyond on taking care of my car. Although I hope I never have need of collision repair again but will definitely go to Perrigos again if I need to.
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September 2022 by Katy Harris
This is the ONLY shop I ever send family to! I have worked in the local automotive industry for 21 years so I am in a unique position to know when a shop not only does quality work that they stand behind but also have honest employees and business practices. Over the years I have had my car repaired at Perrigo's Auto Body multiple times. Dave has gone out of his way to make sure factory parts were put on my vehicles every time regardless of what the insurance company requested. Great work, family owned and honest!!!Service: Body & Trim
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August 2022 by Holly S.
Took my car into Perrigos after a fender bender and everything from start to finish was seamless. Best customer service ever! Dave and Darlene were great. They communicated every step of the way and my car was done when they said it would be. She looked better than ever! Will definitely go back in the future if needed
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August 2022 by Juliana Valdez
Worst car experience ever. They never properly fixed the issue 3 returns and 1 year later. I will never go back there.Service: Body & Trim
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August 2022 by Jennifer W.
These guys are great. Figured I would give them a try to replace a front bumper as the have great reviews. Very friendly, explained everything clearly, competitive pricing. Work was done in a professional, timely manner. Would definitely recommend.
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August 2022 by H Bryce
I am very pleased with the great work Perrigo's Auto Body Shop did on my car. They were very professional and friendly and willing to work around my parameters, scheduling and so on -- including interacting with my insurance company. Samantha was very helpful. Evan did a great job of making my car look clean and spiffy. I highly recommend this place.Services: Painting
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July 2022 by Bob B
We have used them for many many years, and always are please with the price and the quality of the work.
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July 2022 by Robert Bosso
My family and I have used Perrigos for years for collision repairs, painting, etc. David and Dan have always done their best to find the most economical way to repair our vehicles in a manner that makes it come back like new.