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January 2024 by Sue R.
Looking for a delicious gift or a real treat for yourself, Mackenzies in Santa Cruz is the place.
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November 2023 by Annabelle R.
Came here for the adorable little animal chocolates, of which they have such a vast a unique selection, and I'm not just talking about your typical chocolate almond turtles. Obviously got myself some cute mini sized bunnies in varied dark and milk chocolate, as well as a larger sized tortoise made up of dark chocolate and filled with charming baby tortoise chocolates inside. I ended up finding so much more than I expected inside the store, multi sized chocolate sculptures of boats, make up, shoes, cell phones, computer screens, several vintage looking items, all set up nicely and clearly marked inside the display case. And of course, I was pleasantly surprised to find lovely chocolatey musical instruments designed so beautifully and in great detail... too many kinds to choose from, I had to get at least a violin or cello for my musician bf. Wonderful chocolate shop, friendly and professional service, and everything packaged neatly, especially the larger treats wrapped beautifully in little boxes with your choice of color ribbon (even if it's a gift for yourself). Also, the shop has its own parking lot for convenience (entrance on Frederick Street).
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November 2023 by John Means
Their chocolate is absolutely amazing in both the deliciousness and broad selection. I can’t believe that I hadn’t visited until now but will definitely be making up for lost time.
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October 2023 by Jimi Doss
Great staff. Very impressed. Very happy. Will be back again and again.
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September 2023 by Kelly Simpson
My partner brought a box of chocolates home after a trip, best chocolates ever! So beautiful and taste insanely decadent, especially the fruit filled chocolates
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September 2023 by Douglas Judson
Great chocolate. Worth the travel. Albeit expensive.
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July 2023 by Dee D.
Yikes! Save yourself a horrific customer service experience! I had been warned about Mackenzie's, but tried to support local business. I called a month in advance to order wedding favors for my daughters wedding. Was told to come back after Easter (odd, but ok). Came before Easter to buy a box of candy for the bride/groom to try - left with out purchasing because the "owner" could not handle more than 2 customers in her "store" at a time. Went a 3rd time to attempt to give them my business and was asked to leave by the owner because "I didn't listen and had failed to make an appointment". Now - who does this? A business that no longer wants to be in business. For subpar chocolates & small town staffing issues - you'd think there'd be some sort of effort at customer service. I've actually never purchased chocolates from Mackenzie's despite living in town most of my life. The vibe is so unwelcoming - I've inused Donnelys and Ashley's - both award winning candies and welcoming customer service!
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May 2023 by Desiree T.
had a wonderful experience stopping by this chocolate shop! I felt welcomed and the customer service was great (: the chocolates are delicious!! what drew me to come in is the cute exterior which is a little antique
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April 2023 by Meghan W.
The owner is extremely disorganized and unprofessional. Her behavior passes through "rude" and into "mean." I will never shop here again, and I encourage everyone to take their business to one of the many other small businesses in the area.
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March 2023 by Mark E.
Oh I miss this place. I started going to McKenzie's before he started having kids over twenty years ago. I'd buy one pound chocolates and send them out for gifts or get individual pieces for cast gifts. Their chocolate molding process is solid - never had one break - there's a BIG selection, plus other candies and a huge selection of licorice and lollipops. Truffles were my favorite - it's a SMALL shop and they sell out at Easter and Halloween so get in there, see what they have and get your order in!!!
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December 2022 by 274maryannc
Whenever I need a REAL special gift for anyone I always go to Mackenzies Chocolates. They are the best. Whether it is for a holiday, an anniversary, birthday or just to say your are special to me Mackenzies will fix you up. Their Truffles are rich melt in your mouth yummy. Dark or Milk Chocolate you will be delight with the quality. They also have incredibly shaped chocolates like cars, Eiffel Towers, flowers and so much more. It is worth a visit to see the amazing things they create with their delicious chocolate. WARNING: once you try a Mackenzies Chocolate you will never be satisfied with any other chocolate.
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November 2022 by Miles W.
Choices, choices, choices! Amazing choices! Once we walked in and inhaled the chocolaty smell we were in love! We wanted everything! She also was so helpful and was very patient when we could not decide! Two of each - the dark and milk chocolate of the sea salt caramels, the Cruz, pecan turtles and more! I want to dream chocolate dreams all the time. Definitely a must stop! The store is a chocolate playground!
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October 2022 by Doug Rockey
Local candy shop. Everything is made on site. Amazing selection of shapes and sizes of chocolates. Make all of the same stuff as See's, but better, and many of their own creations. Well worth stopping by.
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October 2022 by Bernadette M.
Wishing to take a unique gift from Santa Cruz to the South for a family visit, I finally stopped into Mackenzies. They had some beautiful chocolates and even ones shaped as large starfishes decorated with chocolate seashells. It was $29. Given I was getting on a flight, they recommended going with something that is less brittles. I went with an assortment box. The CSR was super friendly and informative. She was a one-woman show early afternoon. It wasn't busy so parking was aplenty. I hope my family enjoys these chocolates! Review #29 of 100 in 2022.
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September 2022 by Joyce S.
This is a very unique shop as it is harder to find chocolates made into so many unique shapes as they are perfect gifts for friends and keepsakes. The owner was really friendly, taking time to explain about the chocolate art he creates. He is patient in waiting for us to decide on which chocolates to purchase. The chocolates are also delicious! We had a wonderful experience visiting and look forward to the next time we come by.