-
April 2024 by Rich M
Bobbi was very helpful!
-
March 2024 by Michael Schrimper
We have bought several pieces of furniture from them over the years and we love them all. Recently we stopped in and bought 2 nightstands and 1 end table. They are perfect. Blanca was a wonderful sales associate, very professional and helpful. A very good business.
-
December 2023 by Kristina Musgrave
I purchased a La-Z-Boy recliner in the spring of 2022 with one year warranty for parts and service that didn't arrive until September 2022 due to COVID (no issue with this timeline). Some loud squeaking developed in the rocker late July and I called in August of 2023 to request a technician to take a look. The customer service agent told me to "flip it over and put some WD-40 on it" to which I then had to explain it was in my infant's room and I would not be able to move it out by myself in order to inspect it. They waited almost 4 weeks (until the end of September) to come out and he "did everything he could" but it still squeaked and said I had the option to replace the rocker under the warranty. I called customer service to schedule this and because it was going to take "several weeks to arrive" I would have to pay for the installation (but not the rocker) because the one year warranty would be up when they needed to install it. When I asked why I'm being financially penalized for the length of time it took for the technician to come out the first time and delivery of the new rocker, she said "I'm only the messenger" and would need to check with management and would call me back shortly. I called back twice over the next two weeks and both times was told they would get back in touch with me and never did.
-
November 2023 by Marcella Miller
The customer service was amazing!! Maria and Bobi were so nice and helped so much. Great prices and extremely comfortable furniture. If you need any couches or chairs, this is the place to be!
-
October 2023 by Terri V
I purchased a sofa with two reclining sides and a reclining chair three years ago, and recently my 94 year old friend chose a loveseat with reclining sides that is easy for her to operate. We are totally satisfied with the furniture's quality and performance. The staff is knowledgeable, helpful, and very efficient with updates on our orders. they were very good about contacting us and helping us with deliveries. Maria was so kind and helpful. We really appreciated her. I would recommend going there first when you need a new piece of furniture.
-
October 2023 by Angie C.
Maria helped us a few weeks ago when it was sweltering hot. Despite the heat (which was unbearable), Maria was so pleasant and stuck with us as we searched for a sofa we could purchase off the floor. She was great! We looked at many pieces and Maria was very patient answering all our questions. We finally made a decision and received delivery the next day on time just as it was scheduled! Thank you Maria! We would not hesitate to shop at Ramos furniture again.
-
October 2023 by Lindsey B.
Maria was so helpful and made this entire process of fine new furniture painless. She was so kind and attentive, highly recommend!
-
October 2023 by Daniel R.
Great selection of furniture. Maria was very kind and helped us pick the perfect couch!
-
October 2023 by Manny B.
Sales woman failed to let me know the full terms of the loan, i had know idea what differed interest was until they added 600 dollars worth of it to my loan. fuck this place
-
October 2023 by Natalia S.
Great selection of all kinds of furniture, good prices, friendly and knowledgeable people! We are very happy with our purchase. We bought a large reclining sofa and it was delivered very fast. Special thanks to delivery people - it was not easy delivering to the apartment complex - second floor and a lot of walking. I totally recommend this beautiful store.
-
September 2023 by Theresa Wells
Very nice furniture. Wide selection.
-
August 2023 by Lucero Ramos
We recently bought this lift top coffee table. Since it was the only one they had left, we ended up getting the floor model. Overall, it's not bad. This isn't the first time we purchase a piece from them.
-
July 2023 by julie A.
I trusted this company to provide me the chair that I paid for. I paid for a chair in April. It is August. Every time I call they say they can't tell me when it will be delivered. They say that it was made and it is in a box but they can't find a driver. This has been going on for over two months. According to them, I might never get it. I already paid for it. I I have a back injury and I was counting on this chair to help me recover. Now I lost all the money that I had for the chair, thousands of dollars, and I still don't have any chair. There's also no way to cancel. They just took my money and they are not going to deliver as far as I can tell
-
July 2023 by Frances Q.
People are friendly enough. Unfortunately, this place has always been more expensive than any place else. I have gone back a few times now to see if they could price match or at least come close, but sadly, the closest we've come was still $700 more than the online price for the exact same stuff.
-
April 2023 by Lili Diaz
I bought a bed frame and headboard. They said 2-3 weeks, but it actually took over a month to arrive. When it arrived, it wasn't the correct item. When I went to talk to them, they said I have to pay the difference of $438. When I mentioned how expensive that is, she said "Fine, how about just 400 hundred dollars?" JUST 400 hundred dollars? As if that isn't still a ton of money, when they delivered me the wrong item? A $38 discount is just an insult after paying almost $1,500 already. Go somewhere else for your furniture needs
