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January 2024 by Jim Moorehead-DeRose
We had the best experience possible with Caliber Collision. The staff was exceptionally friendly, professional, organized, and timely. The work was done exactly as quoted and finished early. They accommodated our schedule delays with a smile and made a stessful situation actually enjoyable so highest recommendation possible.
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January 2024 by Tom N.
Sean at caliber was great. My problem was actually quite minor even though I had hit a UPS truck. With Sean's help it was fixed quickly and painlessly. Will definitely use caliber again.
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December 2023 by Steve Krull
I had minor damage to my truck that needed repair. After hearing several positive referrals I selected Caliber Santa Cruz. From start to finish the staff was highly professional, competent with great people skills. The repair was high quality and done when promised. The interface with my insurance and the rental car company was flawless. I noted other customers who were as happy and satisfied as I was. I have already recommended Caliber to the other party involved in my collision. Highly recommend.
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November 2023 by J Cross
These guys are a great, honest, hard working shop! Locally franchised and personable. Their turnaround time is reasonable for being so busy. Don't be surprised if it takes longer, they're just making sure it gets done right. Back to new. 10/10 would recommend.Services: Painting
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September 2023 by Ryan Foley
I have multiple repairs here over the years and always a great job. Great service as well
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September 2023 by Christian Edwards
Most professional service and possitive attitudes . All the staff was super friendly and helpful . Mary and nico helped get me an estimate and a plan for my vehicle repairs in a timley fasion . So happy to have them on my team
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September 2023 by Tiffani Johnson
They did amazing! Mary kept me updated the whole time and made accommodations for me to pick up (I’m in the military and only had a short window to get it 8hrs away & get back to base)! Thank you for all you did. Again great kudos to Mary :)Services: Tires
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September 2023 by Barbara Paige
I would highly recommend Caliber. My car was in a collision, and the entire front of the car needed repair. They worked with the insurance, and my manager Mary Davis was outstanding. Delivered to my door, and on time. You'd never know it had been in an accident. Professional and caring staff; they made a bad experience easier.
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August 2023 by Let S.
This body shop did a great job. Nico, Mary, Rafa and the whole front office was great.
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July 2023 by Alejandra P.
Great experience at this location, service was fast and staff was very helpful. Definitely will be coming back if needed.
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July 2023 by Eva S.
My service advisor was great & the front office staff was very courteous and helpful. The GM walked out and greeted me while I waited for my estimate appointment. Overall a good experience so far.
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July 2023 by Paul Ahern
I dropped my car off on Monday, got text updates every day on status of the job, and had it back on Friday morning good as new. Very efficient and friendly. Recommend them highly.
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July 2023 by J M
Total time wasters. Waited two weeks for an estimate appointment, went in, was told they’d get back to me in a week. I followed up three times over the next three weeks and they still never gave me my estimate. Last message for a manager went unanswered- very poor experience, would not recommend.
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July 2023 by Theresa Pennino
When I first went into their shop I was a wreck suffering from PTSD do to my car accident. They took care of me like family.I love the fact that they update me everyday. My car isn't done yet and they gave me a ready date they still text every day to let me know we are on track. I think they are fantastic and I highly recommend them.
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June 2023 by Nathan Hunter
Caliber collision is a top-notch shop that provides Superior repairs to your vehicle and have excellent customer communication with your repairs throughout the whole process!!Service: Body & Trim
