Bicycle Shops in Santa Cruz, CA

“It was the only place that had a size 49 that I was looking for. It was scheduled to ship, and Bobby was such a great man of going into detail of how it'll be packed and so on. I ended up driving there from Sacramento, and it's worth the drive because I got to meet some awesomeness team. I did spend a lot of money (wallet got more aero), but there were plenty of people coming in for small items (Less expensive), and they got the same treatment, which shows their character, they care about their customers. It's definitely a place I'll shop again. My only complaint is that I bought a new bike and I wish I had received a free water bottle with their logo to represent. Thanks, Bobby.”

“I took my bike in to have some new parts installed and ended up walking away with a completely better fitting cockpit after Stirling made some recommendations to address some discomfort I was having with tendinitis on my elbow. Stirling's assessment was spot on and after a few rides with the new cockpit setup, I couldn't be happier. Stirling knows his stuff. I highly recommend Cycle Works”

“Best Shop in Town, You Will have the Best buying experience with ABS, Ive bought 4 bikes from them and will continue to buy from them, friendly, helpful and respectful.”

“Customer Service & The Service Team are best of the best. My Go To shop since 2011. Serv. Mgr. Ian diagnosed an issue with front axle on my EBike & replaced while I waited. They are the exclusive service choice for my Bianchi road bike for the last 12 years & employ only the best.”

“Super helpful, they have pumps so you can fill up or they can help with repair and maintenance. I brought an electric scooter with air tires in and they even helped me with that, super friendly and a model of how things should be on this campus.”

“I recently purchased an XC bike from Spokesman, and Matt and his team went way above and beyond to not only customize the bike but spend some time going over the details as well. The shop delivered exceptional customer service. Stoked about the experience. Thanks Spokesman.”

““I’m Not In Love” by the group 10CC plays in my mind as I have this huge grin after test riding my ebike, quickly giving Andrea Koop my credit card, “Here, take it!”I didn’t mean to buy an e-bike. Yes, I KNOW tax season is coming around the corner! I am very responsible person but boy, riding this bike felt like freedom and being a kid again!I’m one of “those” cyclists who used to ride road a lot, swore I would stay loyal to the bike, but it’s been a few years and that feeling of loss and joy of riding has disappeared since riding with the local SC club and being dropped on the long hills (with them easily zipping by me as I finally arrive up a crest without giving me a proper rest). I was so sad, frustrated and angry that bicycling, my sport, was now accessible to the unfit and here I was being dropped. But today I took a test ride and I now wonder why the resistance. As Borg/Star Trek says “Resistance is futile!”Do yourself a favor, remember you deserve a new bike, but if you used to ride and miss it but don’t feel you have the extra oomph that you used to, just try one of the new e-bikes. Mountain Ebike, Road eBike, family or recreational urban cruiser, just try it and have fun! Make “N+1” your ebike motto. It’s going to be mine and now excuse me while I sell my other bikes to make room in the garage for more e-bikes ? Andrea the salesman was great, so is everyone else there. Happy riding everyone!”

“Wonderful staff. They were knowledgeable about ebike specifics and has a great selection in size and type. Would have preferred red but, no worries. They made the purchase of a new bike very pleasant and timely (as we were from up north).”

“If you're in the market to purchase a Super73 this is the place to go. Hands down the best customer service and best place to go in the area. Johnny went above and beyond making sure our son received his new Super73 for his birthday by opening up for us on a day the shop was closed. I look forward to possibly getting my own e-bike one day and getting it from them. Great Father and son business! Thanks again for making our sons birthday the best yet!”

“I've taken two of my own bikes and a handful of my friends' bikes here for tune ups, tube replacements, and general help. I am relatively clueless about bikes, but both the mechanic and the sales associates have always treated me with respect and patience. Spokesman goes above and beyond to make sure that I really know what is wrong with my bike, how they will fix it, and how to maintain my bikes. As someone who lives in the neighborhood, having auch a solid community bike shop so close by has been amazing. This shop and the employees clearly care about the customer and our bikes, making me a happy repeat customer! Thank you Spokesman for making this newbie biker feel so comfortable asking for help :)”