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September 2024 by Mark K.
Burto was awesome. handled my car with caution and care and got it the shop with no problems. my car is slammed and not one scrape from this guy. I've had some bad experiences with drivers towing my slammed cars before but this guy is clearly a pro. his customer service exceeded my expectations by a truck length. GIVE THE MAN A RAISE!!
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September 2024 by Katia B.
831 Towing was a life saver! We got a flat tire inside a state park, down a dirt road, and had to walk out of the park to get to a spot with cell phone service to call roadside assistance. We weren't sure whether the towing company was going to be able to accommodate us. However, 831 Towing exceeded our expectations. We quickly got a phone call from our driver, Laura, who assured us she was on her way. In less than 30 minutes, Laura arrived and gave us a ride in the tow truck back to our car, loaded the car onto the flatbed within minutes, and drove us to a tire repair shop. She was respectful, polite, considerate, and cheerful - all the qualities you want in your tow truck driver when you're in distress! She made our day a whole lot better, and put us back on track. Thank you, Laura and 831 Towing, we appreciate you!
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August 2024 by Gary F.
Kevin at 831 towing was great! He was very professional, tried to help us get the van started but then delivered us to an auto repair facility. Thanks Kevin! You are a credit to your profession. Gary & Nancy Fredrick
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August 2024 by Bryan H.
SAVED THE DAY!!! Kevin is the man. Boy was I in hot water when I (stupidly) got my truck stuck on the dirt road leading to the location of our anniversary party on our property DEEP in the SC mountains. Could have been a disaster for me, the truck, and blocked all guest access to the area on party day (THE NEXT DAY!!!) Kevin came in and was willing and able to do what it took to rescue my truck (and my hide). Can't thank these guys enough!!! Hope I never get stuck again, but if I do I know who I'm calling.
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July 2024 by Robin C.
I have nothing but good good things to say about this firm! Everyone I have dealt with, from the owner to the tow truck drivers, are stellar! I call this business to tow my rv and my other needs, such as a lockout. Love that they are my neighbors as well! They are timely as well as professional. I highly recommend 831 Towing!
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June 2024 by Brenda M.
This place will always have my business! I was in a real jam. After being strung along by AAA for over 2 hours just to find out that they made a mistake and can't tow my trailer after all, late on a Sunday- a friend recommended I call Melissa, owner of 831 Towing. Melissa answered right away, she had that voice that lets you know everything is going to be ok! She listened to me, calmed me down and said she would help me out- no problem! She kept in constant contact with me through the whole situation. Handed me off to one of her drivers, Kevin. He got to me in less than 30 minutes, hooked me up and got me where I needed to be in no time. Kevin was completely professional and very experienced ! This team delivered! I would highly recommend this towing company to anyone needing service. Let them be your FIRST call!
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March 2024 by Kian Stipp
All American! Veteran operators. Great folks will get you moved reasonably with minimum stress. My go to tow operators work great with Lucky Locksmith to get folks moving again! A+ will always call first!
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March 2024 by Tommy Janow
My 1970 dodge charger died at Safeway on 41ST. After a few hours of troubleshooting to no avail, I threw in the towel and called 831 towing. Lee showed up shortly after and was great, professional, friendly, and nice, and treated my car with the utmost respect. This company rocks if you need a tow call these guys!
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February 2024 by Laura S.
I have State Farm insurance and roadside assistance and I lost my keys one night and I'm dumb for it lol I'll admit it but thankfully I had 3 days of off work and I was not supposed to be at work the following day so I was covered in this bad situation anyways I could not find them after the second day and they were still missing. I had 831 come out and unlock my car the 2nd day and The first tow truck driver was named Berto and made me feel very comfortable as I felt embarrassed that I lost my keys and unlocked my car with no issue, I had hoped that my keys were inside my car, and sadly they were not. So at that point, I knew I had to have my car towed to the the dealership in town and get a new set of keys made. Once again I called my insurance company and 831 came out the third day to tow my car to the Chevy dealership. When the second driver from 831, his name was Lee and he towed and delivered my car and myself to Chevrolet of Watsonville and I got my keys made, I am very grateful and thankful for 831 towing and I will always call them first if I ever get into another emergency. Both drivers Berto and Lee were amazing and friendly. Especially Lee who went out of his way to deal with the fact that my car would not go into neutral easily without my keys and he got my car onto his tow truck without problems I am forever appreciative of 831!!!
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February 2024 by Lubomir Drapal
Very happy with their service. Melissa was friendly, knowledgeable and professional while booking the towing. Driver was friendly and towed our RV without any problems. Highly recommend this company!
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January 2024 by Caroline N.
I initially thought I needed a tow to a local auto shop. Jeffrey arrived in 15 after I called and was able to assess what I needed. I ended up not needing the tow and he jump started my car and told me what I needed moving forward. Super fast and reliable service for an early morning disaster. I highly recommend this tow company!
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December 2023 by J T.
831 Towing arrived in TEN MINUTES after my roadside assistance guys called them. I had already been waiting almost an hour for Steves Roadside Assistance (with another hour before the ETA) when they canceled my tow request and then my roadside assistance guys called 831 Towing. The guy who came (sorry, didn't catch his name) was super efficient and professional, and even said he'd hook up a charger to the battery and roll up the rear window when he arrived at the shop. Awesome service.
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November 2023 by Nancilou Biscotti
These folks are the best in town. Prompt, capable, friendly, fair pricing! Love Kevin and family!
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October 2023 by Jim M.
I requested a tow from 831 towing for my car that had broken down by the side of the road. They showed up ahead of schedule and even drove to pick up my keys from the nearby park where I was waiting. There was a bit of complication with the drop off, but Amanda at 831 towing was incredibly kind and did all the heavy lifting to get it sorted out with the insurance company. I would not hesitate to use their services again. A+ customer service, Amanda and the 831 towing team!
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October 2023 by SurGirl O.
831 Towing saved me time and money. They were responsive and reliable. I appreciate what they do. It's not easy work but they make it quick and do it efficiently. Thank You 831.