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October 2023 by Vicki B.
I have pets so I decided to get vinyl plank floors throughout. I can't tell you how happy I am with the results. Lisa was fantastic helping me pick just the right color to go with my many types of wood furniture. The installers were wonderful. They treated my home and belongings with respect. On top of that they did a beautiful job of my floors and baseboards. I got a call every morning to make sure i was satisfied. The installers cleaned up every evening before they left. I highly recommend Wicalls for any of your flooring or carpet needs. I also love doing business with a family owned local business.
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August 2023 by Elizabeth B.
Wicall's provided a top-notch experience from start to finish. From the moment we set foot in the store, Lisa was welcoming and knowledgeable. She encouraged us to take home a bunch of samples from the showroom's wide range of tones and textures. Ginger was helpful and friendly when we stopped by to pick up a few more samples after narrowing down what we wanted. Lisa provided clear, timely estimates and worked with the manufacturer rep to get us a good price. Alfonso and his team of four installers were professional, efficient and courteous. We emptied shelves and pulled out drawers before they came. Then they moved the furniture around and finished two floors of wall-to-wall carpeting in a day and a half. The crew worked so well together and had an upbeat vibe. We are enjoying our beautiful carpet and how neatly it was installed. This was truly one of the best buying experiences of any kind.
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July 2023 by Ed B.
Lisa Wicall is the real deal we are so happy with out luxury vinyl floors and the carpet we got installed. A lot of our friend like it so much that they went to Wical to get their flooring too, Wical has been in Santa Clarita forever. She has mountains of carpet in stock to pick from.
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May 2023 by Robert N.
My wife and I are so happy with Wicalls. Lisa patiently helped us find our perfect flooring. the installation team provided quality work and moved some furniture around as needed. Pricing is competitive. The finished product is beautiful. We are grateful to Lisa and all the staff at Wicalls for making this part of our renovation project go so smoothly. We highly recommend Wicalls.
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July 2022 by Vicki C.
We had such a great experience using Wicall's to do our flooring for our whole house. They installed the most beautiful vinyl flooring and carpet. We are very pleased with the the quality and workmanship. We just love our new floors. They were also very helpful and friendly during the whole process. I would definitely recommend them. This was also the second time using them as they also did a wonderful job on our old house. THANK YOU WICALL's for doing such a wonderful job and being so caring and helpful!!! Robert and Vicki
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June 2022 by Joy M.
Walked in to Wicalls today with a random carpet related request. Lisa was enthusiastic and quick in responding to my need, one that I must say wasn't exactly profitable to the store. It meant a lot and I will definitely keep them in mind for any future floor or carpet related needs. Thanks again Lisa!
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May 2022 by Elyse P.
Pros: We absolutely loved Lisa. We had put a request in online for a quote and she came over the next day. She was so warm, professional and quick to get the job done. We also loved the price and carpet selects she provided. After getting several other competitive quotes, nothing even came close to the price and level of service she provided so we booked with her right away. The crew that came to do the job did a great job with the carpet. They helped us to get rid of pet stains from our sick kitty and thankfully there is no longer a pet odor since the new carpet has been installed. Opportunities: There were 2 men in the crew that did the installation. The head guy on the job was great however his helper did not have the same level of care or service. When bringing in the roll of carpet, he broke our chandelier and it was left hanging from the ceiling. He also broke off an electrical receptacle cover and when we pointed it out, he said it was like that when they got there. It was a small detail that could be easily fixed but I didn't like that he lied about it. The other thing I didn't like is they did not discuss their plan on where the furniture from the room getting the carpet would be placed. I went upstairs to find that all furniture was put in our bedroom and bathroom and I had no access to this area. Our bedroom was left a disaster. There was dust and carpet debris all over our bed, clothes and hardwood floors. They had been using the bathroom and the toilet seats were left up and there was carpet glue from their shoes left on the tile. Unfortunately they did not protect the hardwood and there are now small scratches on the floor where they had moved the furniture in and out. It took me almost 2 hours to clean after they left which was not something we had expected. Had I known this was their plan, I could have covered things and closed closet doors to protect from dust and debris as well as laid down packing blankets to protect the floors. Overall we are happy with the final look and feel of the carpet. I just wish the crew had provided the same level of care and attention to detail that Lisa did during the initial bid. The head guy was good but his helper most definitely did not care about our space or the condition he left it
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May 2022 by Mark L.
Can't say enough about how wonderful this family owned business is. Lisa and her team were very helpful in helping us select carpet for our stairs and vinyl flooring for our bathrooms. They even drove samples to our house, because they were going to be in the area. The installation process was easy, professional and well done. Wicall's is the first place to check out if you are looking for flooring needs and live in the Santa Clarita Valley. Thanks!
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August 2021 by Giovanni B.
Cindy & the entire team is a delight! Thank you for helping us make our new home OURS!! The entire Install team was A1 and professional. Very pleased and happy about our new carpet!! Highly recommend doing business with this family owned business
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June 2021 by Bill H.
The Wicall team are rock stars . I am going to make a call out to lisa for all her help to make our flooring experience a great one. Her niece Justine was also a great help. The products they offer are top notche and the service is the best. Thank you for your efforts and service. Five stars from me is well deserved.
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April 2021 by Deanna T.
I had a wonderful experience with Wicall's! They were friendly and helpful and went out their way to help me pick the perfect color carpet! From the moment I walked I to their store I knew I picked the right place. Ginger, Lisa, and Zach are amazing! I love my carpet and would highly recommend them to anyone looking to install new flooring! Thank you Wicall's!
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March 2021 by Angiee S.
We went and picked out an area rug this weekend. They had a great selection and the staff was amazing. They offered a lot of feedback and pros and cons of each selection.
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February 2021 by Elizabeth H.
We went to several flooring stores before we found Wicall's. I am so glad we met Lisa, she was very friendly, welcoming and knowledgeable from start to finish. We opted to install the flooring ourselves and she did not try to push us to hire an installer, only gave us tips for what to look out for. I was going to buy extra trim and Lisa even called back and offered an alternative that ended up saving us money. I could not be more grateful. This was a truly pleasant experience from start to finish. If we ever need to redo flooring in other rooms we know where to go. Thank you!
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August 2020 by Michelle F.
We went to Wicall's earlier this month and met Lisa and she gave us a few samples to take home and she was able to come the next day to measure our house. She measured our house and was honest, helpful,, and a straight shooter. She gave us a quote from the sample we chose and her price was reasonable and within our budget. We went to another commercial big retail business (customer service was bad) prior to Wicall's and they were overcharging way more for the same square feet of carpet. We had our carpet installed yesterday and the guys did an awesome job!! We are happy that we went to Wicall's and supported a small family business!! We will refer our family and friends to Lisa @ Wicall's in the future!!
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May 2020 by Janice S.
We visited Wicall's Carpets (as well as a couple other places) to see their selection of carpet. Lisa made some recommendations, came out to measure, and provided us a quote on the spot for a few different carpets we were contemplating. The great thing about her quote was that it was all-inclusive. No separate charge for this tax and that tax, no upselling on padding (she only uses one and it's a very good quality padding)...just one price. Lisa couldn't have been easier to work with, she gave us a great deal and we are super happy with our new carpet! We will not hesitate to use Wicall's again or recommend them to friends and family. Shop local and support our SCV businesses!!!!
